FCV Online

[Vanderboom]

I figured I would post here and maybe this question will help others too!

 

I filled out the form online and pressed "submit" then....nothing happened!

 

Is this normal? Of course, I hit submit a few more times (insanity) to see if it would say "accepted".... and nothing. I even opened another browser and it did the same thing:confused:

 

Should I just send it in via snail mail?

[cuyahoga11]

I believe you need to switch to compatibility view

[firefly333]

My PVP did my last one lol, so I didnt have to fool with it. You can always call and say it didnt go thru, can you submit it for me.

[tncap]

Go to tools and then click on compatibility view. It will then work.

[Cricket63]

I have had the same trouble. Even called Carnival to have them check the compatibility view and walk me through the steps, still wouldn't go through. She did it manually for me.

[mkshea]

I had the same problem a few weeks ago. I clicked on compatibility view and it worked. I've got the credit and obc on my account.

 

Sent from my DROID BIONIC using Tapatalk

[Vanderboom]

I clicked compatibility mode and it still did not work. I called and they took care of it over the phone:D

[NCTribeFan]

Yeah, this comes often.

 

In one of the threads, I also posted that I had problems and sent a message to the "contact us" address. I received a response very quickly and whatever I did (the compatibility thing) worked.

 

They also said to try a different brower other than Internet Explorer, like Firefox or Google Chrome if the compatibility change didn't work, but since it did, I didn't need to use a different browser.

[jenale80]

We always use Firefox for our internet usage. I had to use Internet Explorer to submit the FCV, wouldn't work with Firefox.

[Rosefloater]

I believe you need to switch to compatibility view

 

Must be done with the IE browser. You can't submit the form with Firefox.

[ShakyBeef]

This thread has a lot of helpful hints to make submitting the FCC online work properly, including something about using your first name only in one of the boxes:

 

http://boards.cruisecritic.com/showthread.php?p=29577153#post29577153

 

Anyway, this is where I got the help I needed to make it work, so I thought it was worth posting it here for those still having issues with the (sometimes frustrating) process.:)