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An Early Saver rant

LUPY48

By LUPY48,
in Carnival Cruise Lines

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LUPY48

LUPY48

Posted
Posted

On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

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tracyanns

tracyanns

Posted
Posted
On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

 

Thats a bummer...keep watching, maybe it will go down even more. I found that fare viewer to be inaccurate anyway as it doesn't show the TOTAL for the cruise, it only shows the cabin portion...

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carribeanpirate18

carribeanpirate18

Posted
Posted
On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

 

 

If it has not appeared since, maybe it was a glitch.

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tracyanns

tracyanns

Posted
Posted
On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

 

Thats a bummer...keep watching, maybe it will go down even more. I found that fare viewer to be inaccurate anyway as it doesn't show the TOTAL for the cruise, it only shows the cabin portion...

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tracyanns

tracyanns

Posted
Posted
On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

 

Thats a bummer...keep watching, maybe it will go down even more. I found that fare viewer to be inaccurate anyway as it doesn't show the TOTAL for the cruise, it only shows the cabin portion...

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tracyanns

tracyanns

Posted
Posted
On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

 

That's a bummer, but maybe that means you have a larger price drop in your future so keep looking and keep screen shots...don't think they can get away with that again!

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shof515 "Live from...." Rare

shof515

Posted
Posted

While it could be an error with carnival, i think a possible issue it that maybe you didn't submit the form correctly or was not comparing the category/rates correctly.

 

Overall, there is not that much that can be done. Other companys have similar policy that state they can refuse pricing errors.

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shof515 "Live from...." Rare

shof515

Posted
Posted

While it could be an error with carnival, i think a possible issue it that maybe you didn't submit the form correctly or was not comparing the category/rates correctly.

 

Overall, there is not that much that can be done. Other companys have similar policy that state they can refuse pricing errors.

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shof515 "Live from...." Rare

shof515

Posted
Posted

While it could be an error with carnival, i think a possible issue it that maybe you didn't submit the form correctly or was not comparing the category/rates correctly.

 

Overall, there is not that much that can be done. Other companys have similar policy that state they can refuse pricing errors.

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shof515 "Live from...." Rare

shof515

Posted
Posted

While it could be an error with carnival, i think a possible issue it that maybe you didn't submit the form correctly or was not comparing the category/rates correctly.

 

Overall, there is not that much that can be done. Other companys have similar policy that state they can refuse pricing errors.

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livestocruisetoo

livestocruisetoo

Posted
Posted
On Wed., many members of our cruise group spotted a $20 decrease in price for our May 2012 cruise on the Miracle.

 

All of us sent the proper form in, some even included screen shots.

 

All were DENIED. CCL responded that it was a 'glitch' in their system that allowed the lower fare to be posted.

 

Great customer service, huh?

 

Plus, the fare viewer hasn't been available since.

 

Granted, it's only $20, but as one of our members said, it's a bucket 'o beers!

 

And this has what to do with customer service?

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