wolfcathorse Posted March 25, 2014 #3001 Share Posted March 25, 2014 heard that Serenade's concierge posted on facebook that he's going to be the concierge on Quantum. Link to comment Share on other sites More sharing options...
Aggie71 Posted March 25, 2014 #3002 Share Posted March 25, 2014 heard that Serenade's concierge posted on facebook that he's going to be the concierge on Quantum. You mean Mario? We were with him in Dec & he didn't mention it, but that is a long time ago. Link to comment Share on other sites More sharing options...
CptSticky Posted March 25, 2014 #3003 Share Posted March 25, 2014 heard that Serenade's concierge posted on facebook that he's going to be the concierge on Quantum. Oh no. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SAS21 Posted March 25, 2014 #3004 Share Posted March 25, 2014 (edited) We cruised with Mario in January and he said he would be back on Serenade after his time off. Maybe things changed since then. Edited March 25, 2014 by SAS21 Link to comment Share on other sites More sharing options...
SkyKingBNA Posted March 25, 2014 #3005 Share Posted March 25, 2014 We cruised with Mario in January and he said he would be back on Serenade after his time off. Maybe things changed since then. I was on Serenade in February and Mario told me that he'd applied for Quantum. I'm glad to see that he got it. He's terrific. Tracy Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Aggie71 Posted March 25, 2014 #3006 Share Posted March 25, 2014 Yes, Mario deserves the best! Link to comment Share on other sites More sharing options...
Elizanessie Posted March 25, 2014 #3007 Share Posted March 25, 2014 heard that Serenade's concierge posted on facebook that he's going to be the concierge on Quantum. Details Karen ..more details please LOL CL Concierge or DL Concierge ? Link to comment Share on other sites More sharing options...
Weber Prof Posted March 26, 2014 #3008 Share Posted March 26, 2014 On another thread I read that the concierge (no name given) was snippy in the CL. Any experience with this or more specifically with the lack of this is appreciated. Link to comment Share on other sites More sharing options...
Dick and Jane Posted March 26, 2014 #3009 Share Posted March 26, 2014 On another thread I read that the concierge (no name given) was snippy in the CL. Any experience with this or more specifically with the lack of this is appreciated. We were on the Serenade in December. No snippy concierges! It was Mario "good morning beautiful people!" Always pleasant, always happy and always remember hour names. Jane (from the duo Dick and Jane) Chicago, Illinois Link to comment Share on other sites More sharing options...
gagirl7143 Posted March 26, 2014 #3010 Share Posted March 26, 2014 (edited) Another update of interest to the old Julian (former concierge on Enchantment then Legend then Oasis) fans. He is now the happy father of 5 and still working shoreside with the company in the UK - guest relations - and loves his job. Gina, Gail and Dean here from Radiance and Jan. Oasis with u guys. When did we determine that we would be in Alaska together this yr? We will be there 13 and 20 June B2B. D you have JD's email. I have misplaced it from 2012 and want to contact him before we arrive. beachgagirlatyahoodotcom Edited March 26, 2014 by gagirl7143 Link to comment Share on other sites More sharing options...
Aggie71 Posted March 26, 2014 #3011 Share Posted March 26, 2014 A cruise friend on Navigator is using the Diamond lounge. Says she finds Nadja very unfriendly. I have not met her, anything I should know before next week? I know Ricardo if he is in the concierge but I have heard he has been ill. Link to comment Share on other sites More sharing options...
internetwhiz Posted March 26, 2014 #3012 Share Posted March 26, 2014 A cruise friend on Navigator is using the Diamond lounge. Says she finds Nadja very unfriendly. I have not met her, anything I should know before next week? I know Ricardo if he is in the concierge but I have heard he has been ill. Ricardo and Nadja have both been just great. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
PhillyDad Posted March 26, 2014 #3013 Share Posted March 26, 2014 ID_SuitesConcierge@rccl.com is not a valid email address. Can someone give me the email address for the concierge on the IOS? Thanks! Link to comment Share on other sites More sharing options...
CptSticky Posted March 26, 2014 #3014 Share Posted March 26, 2014 Gina, Gail and Dean here from Radiance and Jan. Oasis with u guys. When did we determine that we would be in Alaska together this yr? We will be there 13 and 20 June B2B. D you have JD's email. I have misplaced it from 2012 and want to contact him before we arrive. beachgagirlatyahoodotcom Tried to write JD last week. Gazetty answered. Said he was on vacation. Then I heard she was in Sydney airport changing ships, so I don't know if JD is on board right now or not. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Bobal Posted March 26, 2014 #3015 Share Posted March 26, 2014 A cruise friend on Navigator is using the Diamond lounge. Says she finds Nadja very unfriendly. I have not met her, anything I should know before next week? I know Ricardo if he is in the concierge but I have heard he has been ill. I find that really hard to believe. Nadja was without doubt one of the most friendly and helpful people we've come across and always made an effort with everyone. My understanding was that Nadja filled in as concierge while Ricardo was ill but he is now back and Nadja is diamond concierge. Perhaps a recent cruiser can advise. Link to comment Share on other sites More sharing options...
internetwhiz Posted March 26, 2014 #3016 Share Posted March 26, 2014 I find that really hard to believe. Nadja was without doubt one of the most friendly and helpful people we've come across and always made an effort with everyone. My understanding was that Nadja filled in as concierge while Ricardo was ill but he is now back and Nadja is diamond concierge. Perhaps a recent cruiser can advise. I did. It's about two posts above. We are on the navigator right now. They are both here, Ricardo in the CL and Nadja in the Diamond lounge. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
travelgoddess1 Posted March 26, 2014 #3017 Share Posted March 26, 2014 I find that really hard to believe. Nadja was without doubt one of the most friendly and helpful people we've come across and always made an effort with everyone. My understanding was that Nadja filled in as concierge while Ricardo was ill but he is now back and Nadja is diamond concierge. Perhaps a recent cruiser can advise. We were on Navigator for two weeks last month, and found Nadja to be a delight! Everyone we spoke to felt the same way, so I wonder about the source of that negative comment. :confused: Link to comment Share on other sites More sharing options...
redcrown Posted March 26, 2014 #3018 Share Posted March 26, 2014 (edited) ID_SuitesConcierge@rccl.com is not a valid email address. Can someone give me the email address for the concierge on the IOS? Thanks! I believe it is ID_Concierge@rccl.com It is an underscore between ID and Concierge. Edited March 26, 2014 by redcrown Link to comment Share on other sites More sharing options...
I Church Posted March 26, 2014 #3019 Share Posted March 26, 2014 Just got off the Explorer of the Seas March 2nd to March 21st and Denzel Fernandes was the Concierge. He was another great person that planed a special party for us while on Labadee. We really enjoyed going to the lounge while he was working. He gave us some great advise for disembarking this ship out of Bayonne N.J. as we were having problems with their method, so different than on any other Royal Caribbean port. Take care... Irene and Miles Link to comment Share on other sites More sharing options...
katygirl5 Posted March 26, 2014 #3020 Share Posted March 26, 2014 We will be on the SOS next week for two weeks. Does anyone know who will in the CL then. Hopefully Mario will not leave until we do! Also, we were on the Nav in Feb. and Nadja was very nice, as was Ricardo. They both made an effort to greet you you by name and were very helpful. Sometimes, the offended person is just naturally that way, so " bless their hearts." :p;) Sally Link to comment Share on other sites More sharing options...
SkyKingBNA Posted March 26, 2014 #3021 Share Posted March 26, 2014 We will be on the SOS next week for two weeks. Does anyone know who will in the CL then. Hopefully Mario will not leave until we do! Also, we were on the Nav in Feb. and Nadja was very nice, as was Ricardo. They both made an effort to greet you you by name and were very helpful. Sometimes, the offended person is just naturally that way, so " bless their hearts." :p;) Sally Sally- Yesterday he posted "24 days and counting." So it sounds like you will be with him right before his vacation. Tracy Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
NJ&Ozzie Posted March 26, 2014 #3022 Share Posted March 26, 2014 FYI, we just got off the Liberty and Oana/Diamond will be leaving in April prior to anyone who is on the May 1 transatlantic. That is too bad because she is terrific. She told us somebody from Crotia will be replacing her prior to the transatlantic sailing. However, Carlos, in the Concierge Lounge will be there for the transatlantic sailing. Hey - thanks. Will be on Liberty for May 1 TA. Any news of who is replacing Oana? Cheers, NJ :) Link to comment Share on other sites More sharing options...
jobowl Posted March 26, 2014 #3023 Share Posted March 26, 2014 We cruised with Mario in January and he said he would be back on Serenade after his time off. Maybe things changed since then. WOW I hope that is true. Would love to see Mario back in Cape Liberty. Link to comment Share on other sites More sharing options...
katygirl5 Posted March 27, 2014 #3024 Share Posted March 27, 2014 Sally- Yesterday he posted "24 days and counting." So it sounds like you will be with him right before his vacation. Tracy Sent from my iPad using Forums mobile app Thank you Tracy, I am looking forward to that. Sally Link to comment Share on other sites More sharing options...
pkexton Posted March 27, 2014 #3025 Share Posted March 27, 2014 WOW I hope that is true. Would love to see Mario back in Cape Liberty. Loved Mario on our previous Explorer cruise - he was always on the go! Pat Link to comment Share on other sites More sharing options...
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