ksps cruise fan Posted February 4, 2012 #51 Share Posted February 4, 2012 He sent a E-Mail about his presence on the Holiday Cruise and his experince at visiting Martiniqes Rain Forest! Would you (or anyone) be able to copy that email and share it here? Thanks. Link to comment Share on other sites More sharing options...
kibutzer Posted February 4, 2012 #52 Share Posted February 4, 2012 I have no data or facts but in reading his blog he stated that he was there with his family. Maybe there was a reason the staff did not address the children's behavior, or speak to the adults. Perhaps he has a different perspective on whether the children were unruly since I believe he is still in the parenting years. I am curious, he has been so quiet , FDR tended to address concerns as they showed up on the board. Disappointed in the Pres so far. I hope there will not be any additional changes in the philosophy for Oceania. We are willing to pay the premium price for the peace and quiet. Link to comment Share on other sites More sharing options...
redmanflorida Posted February 4, 2012 #53 Share Posted February 4, 2012 Here's a copy of the email from the President of Oceania. By the way, his children, around 8 and 10, were very well-behaved. I'm often asked what was my favorite cruise. With amazing itineraries to more than 330 ports around the world you might think that is a difficult question. The answer is actually quite easy — my most recent one. I traveled on Marina's Holiday Sailing with my family and we had another memorable Oceania Cruises vacation. We enjoyed some truly unique experiences; the short hike through the rain forest in Martinique was at the top of the list. In this note I've highlighted some other cruises that are exceptional, in my view. This May, you can island hop through the South Pacific on Regatta or cruise the Mediterranean when the weather is just perfect for touring. For those with the luxury of time, we still have some space this summer on a three-week roundtrip from London to the British Isles, Iceland and Greenland — some ports here are definitely on my bucket list! If you enjoy wine as I do, our late-July theme cruise will focus on Italian wines. One thing is constant with all four of these itineraries... rest assured knowing that you will receive the Oceania Cruises Experience that you deserve. Best regards,Kunal S. Kamlani President, Oceania Cruises2 for 1 Cruise Fares with FREE Airfare plus Bonus Savings up to $3,000 per stateroom*Mediterranean Tapestry Athens to Barcelona May 2, 2012 | 10 Days Onboard Marina Veranda from $4,235 per guest*Polynesian Paradise Papeete to San Francisco May 3, 2012 | 21 Days Onboard Regatta Inside from $5,137 per guest*Viking Expeditions London to London July 3, 2012 | 21 Days Onboard Nautica Inside from $8,408 per guest*Italian Interludes Italian Wine Immersion Cruise Rome to Venice July 27, 2012 | 12 Days Onboard Regatta Inside from $3,936 per guest*P.S. My favorite cruise will likely change because I'll be sailing again in May Link to comment Share on other sites More sharing options...
wripro Posted February 4, 2012 #54 Share Posted February 4, 2012 Perhaps a couple of those rude, ill behaving rug rats were his!!!! Link to comment Share on other sites More sharing options...
CAG Posted February 4, 2012 #55 Share Posted February 4, 2012 Perhaps a couple of those rude, ill behaving rug rats were his!!!! If you read redman florida's post just above yours, he states that the President's children were 8 and 10 and well behaved. Link to comment Share on other sites More sharing options...
wripro Posted February 5, 2012 #56 Share Posted February 5, 2012 And if you ask any of the parents of those ill behaved kids I'm sure they would say the same. Link to comment Share on other sites More sharing options...
LBFlorida Posted February 5, 2012 #57 Share Posted February 5, 2012 Ignorance is bliss. At many times, the ill-behaved were unsupervised. Link to comment Share on other sites More sharing options...
Kkamlani Posted February 7, 2012 #58 Share Posted February 7, 2012 The Oceania Cruise experience is designed for the discerning adult traveler and I have no intention of changing it. That said, we do recognize that an increased number of guests choose to sail with their families during the holidays. Having sailed on the Marina December 22nd sailing, I had the opportunity to personally experience the joy of seeing families together during the holidays as well as the challenges that it can create. While our General Managers on all of our ships WILL and DO speak to parents when circumstances warrant it, we have implemented new procedures to ensure that children do not detract from the experience that our guests have come to expect from us. As always, thank you for your feedback and your loyalty. KSK Link to comment Share on other sites More sharing options...
Rare LHT28 Posted February 7, 2012 #59 Share Posted February 7, 2012 While our General Managers on all of our ships WILL and DO speak to parents when circumstances warrant it, we have implemented new procedures to ensure that children do not detract from the experience that our guests have come to expect from us. As always, thank you for your feedback and your loyalty.KSK Welcome to Cruise Critic Thank you for the update we all love Oceania because of the limited children & smoking policies So glad to hear the staff will have more authority to deal with unruly passengers of any age. Hope to see more postings by you in the future Lyn Link to comment Share on other sites More sharing options...
redmanflorida Posted February 7, 2012 #60 Share Posted February 7, 2012 Thank You-appreciateyour Responce! Link to comment Share on other sites More sharing options...
JimandStan Posted February 7, 2012 #61 Share Posted February 7, 2012 we have implemented new procedures to ensure that children do not detract from the experience that our guests have come to expect from us. Link to comment Share on other sites More sharing options...
Mura Posted February 7, 2012 #62 Share Posted February 7, 2012 Looks good to me ...................... :D Link to comment Share on other sites More sharing options...
wripro Posted February 7, 2012 #63 Share Posted February 7, 2012 KSK, Thanks for you response. Can you please tell us what those procedures are? Link to comment Share on other sites More sharing options...
Tarrytown Lad Posted February 7, 2012 #64 Share Posted February 7, 2012 KSK, Thanks for you response. Can you please tell us what those procedures are? Good Question, but I'd much rather know why he didn't implement them himself on the Marina in December. Or how the GM's are supposed to address the discomfort of the parents of those kids who get "corrected" which is why nothing was done in the first place. Link to comment Share on other sites More sharing options...
ksps cruise fan Posted February 7, 2012 #65 Share Posted February 7, 2012 Good Question, but I'd much rather know why he didn't implement them himself on the Marina in December. I agree. I found the news of Kamlani's presence on Marina more distressing than anything I've imagined up until now. I'd assumed that the on-board higher ups found themselves in a situation that was not planned for and, rather than do something that didn't have the approval of corporate, they did nothing. To learn that the CEO was on board Marina and the problem was allowed to continue without improvement is really, really depressing. Link to comment Share on other sites More sharing options...
kibutzer Posted February 8, 2012 #66 Share Posted February 8, 2012 DH and I were on an exclusive line years ago, not O. We learned that the ship had been "rented" by a family reunion, after we boarded, so they were 70% of the ship. One day we walked out on the deck to find some kids of the family playing with matches. We immediately alerted the crew, they attempted to question the boys but they said they weren't doing anything. Later in the week the father threatened us for "making" his kids look bad and lying. We finally had a talk with the Captain because we were now concerned and feeling uncomfortable. The capt assured us we would be okay but for the rest of the trip we were wary of being in the same area with the family. Hard to do on a 130 person "sailing" vessel. Tough situation for all involved. I know playing with matches is a far distance from unruly children but parents should take responsibility for what their kids are doing and not think that since they ship is self contained kids can do what they please. Link to comment Share on other sites More sharing options...
wripro Posted February 8, 2012 #67 Share Posted February 8, 2012 Kibutzer, You absolutely did the right thing. Your warning may have prevented those kids from further playing with matches and possibly causing a fire aboard ship. The parents were the ones who should have felt uncomfortable but, as usual, most parents think their issue is beyond reproach. Link to comment Share on other sites More sharing options...
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