spyro1952 Posted May 2, 2012 #1 Share Posted May 2, 2012 I sent an email to Princess customer relations (not a complaint) and was wondering how quick they are to respond (aside from the auto response). It's been about 2 weeks and they have not gotten back to me. Thanks Link to comment Share on other sites More sharing options...
1 HappyCruiser Posted May 2, 2012 #2 Share Posted May 2, 2012 I sent two emails since yesterday & got back an answer for one already. Link to comment Share on other sites More sharing options...
centralcalicruzer Posted May 2, 2012 #3 Share Posted May 2, 2012 I sent an email after our cruise regarding some charges on my account and I had a voice mail from them after I got home from work the next day. I would send the email again, things do get lost in "cyber space" occasionally. Link to comment Share on other sites More sharing options...
Rare sunluva7 Posted May 2, 2012 #4 Share Posted May 2, 2012 I've never gotten timely replies with email to Princess, but have done better with phone calls.:) Link to comment Share on other sites More sharing options...
spyro1952 Posted May 2, 2012 Author #5 Share Posted May 2, 2012 Ok, thanks. It may be the nature of the inquiry that's holding it up. I'll try again in a few days. Link to comment Share on other sites More sharing options...
only1deejay Posted May 3, 2012 #6 Share Posted May 3, 2012 you can always send a quick message on their facebook site, many companies respond quicker to social media sites. Link to comment Share on other sites More sharing options...
Corinda Posted May 3, 2012 #7 Share Posted May 3, 2012 I have sent a couple of messages and it depends on the nature. One took 2 days and one took 2 hours for a reply Link to comment Share on other sites More sharing options...
Pam in CA Posted May 3, 2012 #8 Share Posted May 3, 2012 Ok, thanks. It may be the nature of the inquiry that's holding it up. I'll try again in a few days.If its not too personal an inquiry, try sending a message to Princess on Facebook. Link to comment Share on other sites More sharing options...
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