How to get final cabin statement

[jsf]

I got my last cabin statement the afternoon before we were disembarking. I ordered some drinks at dinner the last night and I would like my final statement for entire cruise. I have a refund due for purchases on board but I need a copy for proof.

J.

[We're The Groupnors]

You can ask for one to be printed out at Customer Relations.

[cruisestitch]

If the cruise is over and you are off the ship, there probably isn't any easy way. Some people have found extra charges added to their account that were unexpected and have managed to get a printout, but maybe if you know approximately how much the drinks were (or kept the receipt that you signed) you can tell if the OBR (refundable credit) figure is in the ball park.

[jsf]

You can ask for one to be printed out at Customer Relations.

 

Yes,That would work if I was still onboard

[We're The Groupnors]

Yes,That would work if I was still onboard

 

Okay, then call customer relations at head office and request a copy.

[Orator]

Okay' date=' then call customer relations at head office and request a copy.[/quote']

 

Your folio number is on your Seapass Card. You may need to give them the number.

[cruisestitch]

Also check on the statement you were given that the onboard credit was coded OBC-R, not OBC-N. If it was N that is non-refundable.

[jsf]

This is not about an OBC, it is a refund through Orbitz the site that I booked cruise from.

J.

[Orator]

This is not about an OBC, it is a refund through Orbitz the site that I booked cruise from.

J.

 

You need to take this up with Orbitz if it's between you and Orbitz.

[cruisestitch]

Did you keep the receipts you signed for the drinks? Perhaps that will be enough. Have never seen an offer where you get reimbursed post-cruise for expenses on board, but offers come and go. I take it you did not get the final statement at your door on disembarkation morning? That is the standard procedure, but sometimes a passenger's door gets missed by mistake.