Feeling Guilty

[rle1982]

Ok, so I feel a little guilty........I think my TA made a $90 error in my favor.

 

We've had a couple price drops totaling $210 resulting in OBC since our cruise was already paid in full

 

Without getting too long winded, she said we could get a cabin upgrade to an extended balcony for the same rate we were currently paying, plus additional taxes of about 16 dollars....

 

but when I looked at it, the rate we're paying (our original rate-the 210 in price drops) was $90 less than the room she booked us in.....

 

Should I let her know? She's been so nice and helpful I don't want to have money somehow come out of her pocket...?

 

Please let me know what you would do.

[firefly333]

If it was confirmed by Carnival already and shows when you pull up your booking on carnival.com I would let it go.

 

It might be carnival who allowed it and not the TA. could have been a free upgrade allowed that you missed that price drop or some such.

 

I would not say anything, but thats me.

[hannahsmomtoo]

I think this is very much a "you" decision. Do whatever you are comfortable with.

[mondello]

There is a sale this week giving free upgrades from the bottom category all the way up to the highest, not just the normal 2/3 category upgrade. Maybe they just gave you the highest upgade you qualified for.

[firefly333]

There is a sale this week giving free upgrades from the bottom category all the way up to the highest, not just the normal 2/3 category upgrade. Maybe they just gave you the highest upgade you qualified for.

 

I agree, it had to have been ok'd by Carnival. I doubt it came from the TA undercharging for the cabin. Just what I think though... so you do what you feel best.

[luvscruising2007]

Do the right thing.

[maighdeanmhara]

There's an excellent chance that there was no mistake made. However, if that is the case, pointing it out to your TA isn't going to change anything.

 

I would mention it and hope that it was an approved upgrade. If it was a mistake, I'd be a little sad, but proud of myself for being honest.

[rle1982]

I will let her know, but I do already have the room assignment upgrade, so it's approved, and my card was charged (for the difference in taxes) to carnival and not to her...so I suppose it's not her that would be out any money. I will let her know though.

[SadieN]

I agree, it had to have been ok'd by Carnival. I doubt it came from the TA undercharging for the cabin. Just what I think though... so you do what you feel best.

 

I agree. Our TA has done some amazing things for us because of a cruiseline's mistakes.

[FloridaMimi]

There's an excellent chance that there was no mistake made. However, if that is the case, pointing it out to your TA isn't going to change anything.

 

I would mention it and hope that it was an approved upgrade. If it was a mistake, I'd be a little sad, but proud of myself for being honest.

 

I agree....:)

[katiel53]

I agree that it's your decision, but if it were the reverse and you were overcharged $90 what would you do? To me, the same principle applies.

 

I would call the TA and get a clarification as to if it's right and it probably is, but getting an explanation might make you feel better.

[Raven Days]

If there was indeed a mistake and Carnival can catch it they will....so that $90 is not final UNTIL your cruise is over! And then...I swear that if they could take it back...they would.