compozer Posted December 25, 2012 #26 Share Posted December 25, 2012 Yes, I should have mentioned I found it when doing a booking. It was late and I guess I was still in shock that they downgraded me. What is the secret to coping that? I tried but I couldn't get it to highlight. Thanks for posting it Link to comment Share on other sites More sharing options...
nukesubsailor Posted December 25, 2012 Author #27 Share Posted December 25, 2012 LuLu, I checked again today and the website now shows cabins available. I agree that the 1/19/14 cruise is not long enough----that is why we also booked the 1/26/14 sailing. Glad we hadn't planned to book Royal Princess in January 2014 with all of this going on. If we had, 1/19/14 would have been what we would have wanted. Thing is that it's not long enough and doesn't make into a good B2B. LuLu ~~~~ Link to comment Share on other sites More sharing options...
caribill Posted December 25, 2012 #28 Share Posted December 25, 2012 What is the secret to coping that? I tried but I couldn't get it to highlight. Thanks for posting it Not straightfoward. a) Screen capture: hold down Ctrl and Alt and Prt Scr b) Save screen capture as a jpg using photo software c) Using photo software crop picture d) Upload and post Link to comment Share on other sites More sharing options...
compozer Posted December 25, 2012 #29 Share Posted December 25, 2012 Thanks Shogun, although not sure if I am computer savvy enough to do that but really appreciate you taking the time to post and I'll experiment Link to comment Share on other sites More sharing options...
Cruzin-K Posted December 26, 2012 #30 Share Posted December 26, 2012 Here is where I have been lookinghttp://www.princess.com/learn/ships/rp/deck_plans/index.html But I see you found the plan when doing a booking and it is indeed changed as the picture below shows. Wow! I guess I've been away from this forum for way too long. I didn't know the search engine had changed and showed sold cabins like this. I LOVE it!!! Link to comment Share on other sites More sharing options...
caribill Posted December 26, 2012 #31 Share Posted December 26, 2012 Wow! I guess I've been away from this forum for way too long. I didn't know the search engine had changed and showed sold cabins like this. I LOVE it!!! The old way is still used for cruises before the cabin categories change in the Spring of 2013. Link to comment Share on other sites More sharing options...
Budget traveller Posted December 27, 2012 #32 Share Posted December 27, 2012 Must have been a computer glitch for the Royal, because cabins are now showing available again. Link to comment Share on other sites More sharing options...
compozer Posted December 27, 2012 #33 Share Posted December 27, 2012 I sent a letter to Princess yesterday asking why we were downgraded and received one of their auto responses this morning saying they would contact me in 1 to 2 weeks. I decided to just call. Funny - the first thing she said was "well, looks like you were upgraded to a penthouse suite" I said "look again, we had an owners suite, I'd call that move a downgrade". She looked again and couldn't figure out what was going on. After I told her the cabin number of our old suite was changed, she said it still was available but I needed to have my TA take care of it. I said I would do that but she was on the other coast and not open yet. She didn't seem to know anything about the changes happening on the Royal so I figured I'd let my TA take care of it. Then my phone signaled I had an unknown caller, so I ended the call and was surprised to have someone from Princess on the line. A very nice lady told me that I was temporarily moved to the penthouse but my corner suite was still mine. I said it was on the website as available but she said it might show that but no one would be able to book it. Anyway, she said that they are still working on the suites making them larger and the balcony cabins next to them will be part of the suites. I said there was a new floor plan showing that but also taking away space on the side. She said the final deck plan is still in the works. I said it would have been nice to receive a note from Princess rather than just discovering this Christmas Eve when no one was available to talk to. She agreed. So, I still don't know what the real story is but I did look at my personalizer and my cabin is back to the owners suite with its new number. I also told her that I don't normally look at my personalizer until I print my boarding passes several days before we leave. I would have been so upset to see a different cabin number and not be able to sail in that cabin since that cabin is why I booked the cruise. So, the question is: would I really have gotten my cabin back if I had not noticed it and called them??? And when will the "real" deck plans be released? Link to comment Share on other sites More sharing options...
UFOFOOL Posted January 15, 2014 #34 Share Posted January 15, 2014 We have a booked cabin for the 19th but 4 days and still no cabin assignment - we completed the on line sign in months ago but still no cabin - cru con promised a cabin number before 5:30 today but nothing - we did 7 cruises last year but never anything like this - i assume they overbooked and we will get a rfnd Link to comment Share on other sites More sharing options...
likeadisguise Posted January 15, 2014 #35 Share Posted January 15, 2014 If you booked as a guarantee, you can receive your cabin assignment as late as embarkation. Sent from my Galaxy Nexus using Tapatalk Link to comment Share on other sites More sharing options...
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