SandyAtSea Posted May 24, 2013 #1 Share Posted May 24, 2013 Is there a number you can call that takes you to Latitudes Rewards directly? I have a question that I would like the answer from the horse's mouth, so to speak, not my PCC. Thanks! Link to comment Share on other sites More sharing options...
SandyAtSea Posted May 24, 2013 Author #2 Share Posted May 24, 2013 Never mind. (Can't figure out how to delete my original post or I would!) Finally found the number through the Site Map, they sure do a good job of hiding it. Link to comment Share on other sites More sharing options...
garycarla Posted May 24, 2013 #3 Share Posted May 24, 2013 Is there a number you can call that takes you to Latitudes Rewards directly? I have a question that I would like the answer from the horse's mouth, so to speak, not my PCC. Thanks! So, the next question - will the answer from that "horse" be correct? Depending on the question, there are some real smart folks here that sometimes can help. Link to comment Share on other sites More sharing options...
computerworks Posted May 24, 2013 #4 Share Posted May 24, 2013 ...and, as a courtesy to someone a month from now who does a Search... Latitudes Customer Service number: is 1.800.343.0098 :cool: Link to comment Share on other sites More sharing options...
GeneLady Posted July 9, 2018 #5 Share Posted July 9, 2018 ...and, as a courtesy to someone a month from now who does a Search... Latitudes Customer Service number: is 1.800.343.0098 :cool: Thanks very:) much for sharing that number. Link to comment Share on other sites More sharing options...
dexddd Posted July 9, 2018 #6 Share Posted July 9, 2018 Thanks very:) much for sharing that number. Hopefully if you contact them via phone they will be able to help you out. My experience with that department has been AWFUL. A department whose job it is to take care of past guests can't return emails or get a correct answer. Link to comment Share on other sites More sharing options...
don't-use-real-name Posted July 11, 2018 #7 Share Posted July 11, 2018 ...and, as a courtesy to someone a month from now who does a Search... Latitudes Customer Service number: is 1.800.343.0098 :cool: It would be oh so nice to have a prime (sticky) thread prominately positioned so one does not have to jump through flaming hoops and wade across moats filled with alligators to get to that information to resolve a customer service issue ! OR starting from the top down at NCL: Norwegian Cruise Line (NCL) Norwegian Cruise Line Corporation Ltd. (Norwegian), a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd., is an American company operating cruise line, headquartered in Miami, FL. The company is best known for its Freestyle Cruising concept, which means that there are no set times or seating arrangements for meals, nor is formal attire required. 7665 Corporate Center Dr. Miami, FL 33126 http://www.ncl.com Phone Contacts Main: (305) 436-4000 Customer Service: (866) 234-7350 Toll Free: (866) 625-1164 International: (305) 436-4000 Email Contacts Instead of email, NCL has a system to submit messages and documents via their website. It is important to use the right system depending on whether the cruise has sailed already or not. Before the cruise has sailed: https://www.ncl.com/case-submission/pre-cruise After the cruise has completed: https://www.ncl.com/case-submission NCL has a reputation for protecting its customer loyalty base if the resolution request is reasonable but does not react positively to threats or over-reaching. Remember to state your proposed solution with specificity and keep it reasonable. Customer Service Resources Leadership Team Passenger Bill of Rights Ticket Contract Book Safe Travel Protection Social Media Contacts Facebook Twitter Google Plus Executive Contacts Primary Contact Vivian Ewart Vice President, Passenger Services 7665 Corporate Center Dr. Miami, FL 33126 (305) 436-4011 vewart@ncl.com Chief Executive Andy Stuart President and Chief Operating Officer 7665 Corporate Center Dr. Miami, FL 33126 (305) 436-4000 astuart@ncl.com Mr. Stuart’s Twitter account Link to comment Share on other sites More sharing options...
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