New Captains Club levels

[MicCanberra]

They have just posted the new levels and the points needed to attain them.

http://www.celebritycruises.com/captainsclub/membershipBenefits.do?pagename=cc_benefits&cS=SIDENAV#captains_club_overview/captainsclub/membershipOverview.do%3Fpagename=captains_club_overview

I think I will be fine with what I have and will remain Select at this stage.:D

How are you affected?

[rkmw]

They have just posted the new levels and the points needed to attain them.

http://www.celebritycruises.com/captainsclub/membershipBenefits.do?pagename=cc_benefits&cS=SIDENAV#captains_club_overview/captainsclub/membershipOverview.do%3Fpagename=captains_club_overview

I think I will be fine with what I have and will remain Select at this stage.:D

How are you affected?

 

the elite program is good but i think princess is better in regards to free internet, free laundry plus priority disembarking and the free mini bar, plus other perks too

Edited November 21, 2013 by rkmw

[icat2000]

I only have one cruise on celebrity so doesn't mean much to me. I think that princess programme is better especially elite.

[kaseyoz]

So does that mean you need to go on 149 cruises to go up a tier?

[Jacs]

It seems they haven't updated the part about how you actually earn points yet lol. We did an 18 night in aquaclass, anyone know how many points that would be?

[MicCanberra]

It seems they haven't updated the part about how you actually earn points yet lol. We did an 18 night in aquaclass, anyone know how many points that would be?

 

That would be 3 credits. It seems that one credit is turned into 30 points (looking at the proposed tier structure) So your cruise would be 90 points.

At least that is how it seems to be.:D

[ceejay3377]

That would be 3 credits. It seems that one credit is turned into 30 points (looking at the proposed tier structure) So your cruise would be 90 points.

At least that is how it seems to be.:D

 

Well that sounds better. I was looking forward to gaining another 3 cruise credits in January and then when I read about the levels I thought "what's the point, I would need at least another 48 cruises in a balcony/suite to go up just one tier!!!"

 

So if I am currently on 3 points, then that makes 90 points on the new proposed scale, so another cruise (AQ, 14 nights) gives me another 90 points and I should be select. Does that sound right? Better than before, I needed two more cruises to reach select, not one :)

 

I guess I'll wait for X to update their website and see. (But won't hold my breath, I know how bad they are!!)

 

Thanks for the thread!

 

Cheers,

 

Carina

[The_Big_M]

I wouldn't make that assumption.

 

Although equivalence works out that way, and for fairness I'd say they'll convert existing points that way, it doesn't look like new earnings will be as generous. That's because they say the first level starts from 2 points... which would be a fifteenth of a current tier point. So that suggests you can earn much less than at present.

 

I'd guess it'll start from a point per night for an inside.

 

I'd speculate that "AQ, 14 nights" is worth 28 points in the new program.

Edited November 21, 2013 by The_Big_M

[The_Big_M]

So does that mean you need to go on 149 cruises to go up a tier?

 

It looks like there will be ways to boost points. There also the possibility there'll be a freebie offer for bookings in the near future... :-)

[MicCanberra]

Well that sounds better. I was looking forward to gaining another 3 cruise credits in January and then when I read about the levels I thought "what's the point, I would need at least another 48 cruises in a balcony/suite to go up just one tier!!!"

 

So if I am currently on 3 points, then that makes 90 points on the new proposed scale, so another cruise (AQ, 14 nights) gives me another 90 points and I should be select. Does that sound right? Better than before, I needed two more cruises to reach select, not one :)

 

I guess I'll wait for X to update their website and see. (But won't hold my breath, I know how bad they are!!)

 

Thanks for the thread!

 

Cheers,

 

Carina

Hi Carina,

At this stage I would think so but it is not certain. As Big M said what they convert existing points for and what new points earned are may be different. I am hoping that they are not and that the real change is adding the Elite Plus so that reciprocity with RCI is fairer and the numbers using the lounge will be less.:D

[MicCanberra]

It looks like there will be ways to boost points. There also the possibility there'll be a freebie offer for bookings in the near future... :-)

It is possible that spending onboard may be inked to the point system. More points for higher cabin classes, casino spend, excursions, specialty dinners etc.:D

[ceejay3377]

It is possible that spending onboard may be inked to the point system. More points for higher cabin classes, casino spend, excursions, specialty dinners etc.:D

 

HAL allow spending to accrue points. Last time I was on board $300 was equivalent to a night's sailing. It would be nice if they acknowledged on board spend ... those that spend on board are worth it :D

 

Cheers

Edited November 22, 2013 by ceejay3377
can't spell ...

[MicCanberra]

HAL allow spending to accrue points. Last time I was on board $300 was equivalent to a night's sailing. It would be nice if they acknowledged on board spend ... those that spend on board are worth it :D

 

Cheers

 

Yes, if loyalty to a company is measured by how much money you give them and not just how much time you spend with them, then it is a fair point.:D

Edited November 22, 2013 by MicCanberra

[Jacs]

Man, I wished that would have been the case on our last cruise, DH bought me my wedding anniversary/birthday/Christmas present and an "I'm sorry I work so much here's a present" present in the jewelry shop on board lol. That would have boosted our points nicely.

 

I think it makes sense to convert existing point based on the 1=30 points, but would be pointless to use the same way of calculating points, as it was a big issue people had with the current system. You got the same amount of points for a 3 day cruise as an 11 day cruise, even though it cost you so much more. You could effectively do 5 short cruises and make elite if you booked concierge or higher. They need a system based more on the number of nights sailed, then incentives for when you spend money with the company to earn more points.

[MicCanberra]

Man, I wished that would have been the case on our last cruise, DH bought me my wedding anniversary/birthday/Christmas present and an "I'm sorry I work so much here's a present" present in the jewelry shop on board lol. That would have boosted our points nicely.

 

I think it makes sense to convert existing point based on the 1=30 points, but would be pointless to use the same way of calculating points, as it was a big issue people had with the current system. You got the same amount of points for a 3 day cruise as an 11 day cruise, even though it cost you so much more. You could effectively do 5 short cruises and make elite if you booked concierge or higher. They need a system based more on the number of nights sailed, then incentives for when you spend money with the company to earn more points.

 

I agree, perhaps something like points per night and points awarded as per cabin class and bonus points for expenditure on board (drinks, casino, excursions, specialty restaurants etc).:D

But initially, they wouldn't want anyone to lose out, so I think the 30 points conversion of all existing credits may be given.:D

[The_Big_M]

Well, status has now been converted, and the new figures partially released.

 

Conversion worked as I expected, and the future earning rate was pretty similar to expectations, although it has more tiers than I thought it would.

 

The overall impact is that it will take longer to progress. Although if you're the kind of person who only travels in the royal suite or similar, you'll be happier.

[ceejay3377]

Is anyone else having trouble with the X website? I logged in to check my status/points, but it won't display my points or level. It shows my next cruise just fine! (I'm on a Mac and tried with both Firefox and Chrome with the same result). Guess it is just the typical X website, I'll wait a month or two for them to fix it ... ;)

 

Cheers,

Edited November 24, 2013 by ceejay3377

[MicCanberra]

Is anyone else having trouble with the X website? I logged in to check my status/points, but it won't display my points or level. It shows my next cruise just fine! (I'm on a Mac and tried with both Firefox and Chrome with the same result). Guess it is just the typical X website, I'll wait a month or two for them to fix it ... ;)

 

Cheers,

 

The website is still showing the old system for the tier credits for me.:D

[The_Big_M]

Is anyone else having trouble with the X website? I logged in to check my status/points, but it won't display my points or level. It shows my next cruise just fine! (I'm on a Mac and tried with both Firefox and Chrome with the same result). Guess it is just the typical X website, I'll wait a month or two for them to fix it ... ;)

 

They're still doing the coding for the new program. It seems their head office codes in IE11 as that's the only one working that I know of. Other browsers, including earlier IE, you have to work around to get your new credits to show.

[MicCanberra]

They're still doing the coding for the new program. It seems their head office codes in IE11 as that's the only one working that I know of. Other browsers, including earlier IE, you have to work around to get your new credits to show.

My issues with their website continue.:D

[The_Big_M]

Same for everyone.

[h & m]

Same for everyone.

 

Changes have been made, and the website now seems OK.

 

We received an email overnight - our 13 cruise credits converted to 390 cruise points, so we remain elite.

 

I'm very happy that Elites retain the same benefits, we got to enjoy them this April for the first time. The evening drinks were enjoyable, but for me (not a big drinker) I loved breakfast in the Tuscan Grill, and I am happy the breakfast remains on the list of benefits.

 

It definitely will take longer now to accrue points to the next level, points per day range from 2 for inside/ocean view, 5 points for CC/AQ, to many more points per day for high end cabins.

 

Hilary :)

[MicCanberra]

Changes have been made, and the website now seems OK.

 

We received an email overnight - our 13 cruise credits converted to 390 cruise points, so we remain elite.

 

I'm very happy that Elites retain the same benefits, we got to enjoy them this April for the first time. The evening drinks were enjoyable, but for me (not a big drinker) I loved breakfast in the Tuscan Grill, and I am happy the breakfast remains on the list of benefits.

 

It definitely will take longer now to accrue points to the next level, points per day range from 2 for inside/ocean view, 5 points for CC/AQ, to many more points per day for high end cabins.

 

Hilary :)

Like wise, with the email. Websitte still playing up but it appears we will be short of Elite even with the two booked cruises next year (these would have made us Elite). Perhaps I will become a squeaky wheel on the next cruise.:D

[Gerko]

The program is fine if you've already reached a decent level but its horrible for those that haven't. A new member in an outside cabin will have to do 75 nights just to move off the bottom level and to reach the new top tier called Zenith they would have to stay on board for over 4 years! Its clearly geared towards the wealthiest passengers. 2 points per night for an outside cabin versus 18 points per night for a top suite. From my reading Celebrity has decided to reward wealth rather than loyalty. The majority of its mainstream customers will be worse off.

[MicCanberra]

The program is fine if you've already reached a decent level but its horrible for those that haven't. A new member in an outside cabin will have to do 75 nights just to move off the bottom level and to reach the new top tier called Zenith they would have to stay on board for over 4 years! Its clearly geared towards the wealthiest passengers. 2 points per night for an outside cabin versus 18 points per night for a top suite. From my reading Celebrity has decided to reward wealth rather than loyalty. The majority of its mainstream customers will be worse off.

You have a good point, they are measuring loyalty with $ spent on cabin category.:D