yogimax Posted August 16, 2014 #1 Share Posted August 16, 2014 So where did my reservation go? I've been booked for months on Vision of the Seas, departing November 6th. When I checked tonight, it was gone... Poof...disappeared. It's not past final payment date so I don't get it. Of course, I'll call tomorrow, but has this happened to anyone else? Link to comment Share on other sites More sharing options...
Ocean_Waves Posted August 16, 2014 #2 Share Posted August 16, 2014 It happened to me. I had to call them. They looked me up by last name and cruise date. Once they did that it appeared back in the "My cruises" section and hasn't happened again. Link to comment Share on other sites More sharing options...
agentcorona Posted August 16, 2014 #3 Share Posted August 16, 2014 RC is most likely doing a system update. It'll show up again soon. Link to comment Share on other sites More sharing options...
Merion_Mom Posted August 16, 2014 #4 Share Posted August 16, 2014 So where did my reservation go? I've been booked for months on Vision of the Seas, departing November 6th. When I checked tonight, it was gone... Poof...disappeared. It's not past final payment date so I don't get it. Of course, I'll call tomorrow, but has this happened to anyone else? RC is most likely doing a system update. It'll show up again soon. CALL. It's not Saturday night; it's not their usual time-to-mess-up-the-website. CALL. Link to comment Share on other sites More sharing options...
Paulxyz2004 Posted August 16, 2014 #5 Share Posted August 16, 2014 CALL. It's not Saturday night; it's not their usual time-to-mess-up-the-website. CALL. Maybe they changed to an electronic calendar and messed up the days;):p:D Link to comment Share on other sites More sharing options...
goodycruising Posted August 16, 2014 #6 Share Posted August 16, 2014 I feel for you. It makes your stomach drop when something like that happens I reckon. Have you tried to click on the button to bring on your reservation again...someone else here may explain it better, the "your reservation isn't showing" or something? Put in the number and name and it may come back? Link to comment Share on other sites More sharing options...
yogimax Posted August 16, 2014 Author #7 Share Posted August 16, 2014 Update: It turned out to be good news! The reservation re-appeared a little before midnight and I was thrilled to see an upgrade, from Outside Cabin to Balcony. I'm D+ and this is the first time it has happened. What's interesting is that the cruise is showing no more balconies available. In any case, thank you Royal Caribbean! Link to comment Share on other sites More sharing options...
Clarea Posted August 16, 2014 #8 Share Posted August 16, 2014 Update: It turned out to be good news! The reservation re-appeared a little before midnight and I was thrilled to see an upgrade, from Outside Cabin to Balcony. I'm D+ and this is the first time it has happened. What's interesting is that the cruise is showing no more balconies available. In any case, thank you Royal Caribbean! Wow, that turned out well!:) Now you've got everyone checking their reservations, hoping they don't show up.;) Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 16, 2014 #9 Share Posted August 16, 2014 Update: It turned out to be good news! The reservation re-appeared a little before midnight and I was thrilled to see an upgrade, from Outside Cabin to Balcony. I'm D+ and this is the first time it has happened. What's interesting is that the cruise is showing no more balconies available. In any case, thank you Royal Caribbean! Great news. I'm a bit surprised that they are doing upgrades 2 1/2 months in advance. Link to comment Share on other sites More sharing options...
PCWalton1 Posted August 16, 2014 #10 Share Posted August 16, 2014 Update: It turned out to be good news! The reservation re-appeared a little before midnight and I was thrilled to see an upgrade, from Outside Cabin to Balcony. I'm D+ and this is the first time it has happened. What's interesting is that the cruise is showing no more balconies available. In any case, thank you Royal Caribbean! That is fantastic. Congratulations. Sent from my Kindle Fire using Tapatalk 2 Link to comment Share on other sites More sharing options...
agentcorona Posted August 16, 2014 #11 Share Posted August 16, 2014 Update: It turned out to be good news! The reservation re-appeared a little before midnight and I was thrilled to see an upgrade, from Outside Cabin to Balcony. I'm D+ and this is the first time it has happened. What's interesting is that the cruise is showing no more balconies available. In any case, thank you Royal Caribbean! System update. AWESOME :) Link to comment Share on other sites More sharing options...
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