Room service and to go food

[tiffygirl]

But not as foolish as the people who constantly complain about a company's rules and still USE them. Now those people are really foolish because that's what they're paying for; a company and their rules no matter how stupid or dictatorship it is. Instead of doing the smart thing and go elsewhere, people who don't like the policies seem to still sail on NCL and that's just plain stupid to an outsider.

 

I think the people are complaining (as myself) about the rules *siiiiiiiiigh* have already PAID for their cruise. and these new' for profit rules' were put in place AFTER NCL recieved payment in full. So the smart thing as you say, is not an option for us. So as an "outsider', i hope you get it. Because im not shutting up, I will voice my fustration, i dont care who likes it or not. ( well at least NOT until this sunday cruise day when i get my drink on and all will be well with the universe and I wont remember how FDR and company tried to bend my booty over):D

[NLH Arizona]

Because im not shutting up, I will voice my fustration, i dont care who likes it or not.

Very well said, I totally agree.

[boopsahoy]

I think the people are complaining (as myself) about the rules *siiiiiiiiigh* have already PAID for their cruise. and these new' for profit rules' were put in place AFTER NCL recieved payment in full. So the smart thing as you say, is not an option for us. So as an "outsider', i hope you get it. Because im not shutting up, I will voice my fustration, i dont care who likes it or not. ( well at least NOT until this sunday cruise day when i get my drink on and all will be well with the universe and I wont remember how FDR and company tried to bend my booty over):D

 

Please come back after your cruise and let us know if they are really enforcing these stupid rules. Have a great cruise!:D

[CruisingGs]

I think the people are complaining (as myself) about the rules *siiiiiiiiigh* have already PAID for their cruise. and these new' for profit rules' were put in place AFTER NCL recieved payment in full. So the smart thing as you say, is not an option for us. So as an "outsider', i hope you get it. Because im not shutting up, I will voice my fustration, i dont care who likes it or not. ( well at least NOT until this sunday cruise day when i get my drink on and all will be well with the universe and I wont remember how FDR and company tried to bend my booty over):D

 

 

I completely agree! We paid for our cruise before they implemented this new fee. I am frustrated, too. The past two times we used them we were not charged. I don't feel it is fair to charge it to those of us who have already paid. We can't back down from using NCL without paying a cancellation fee.

[tiffygirl]

Please come back after your cruise and let us know if they are really enforcing these stupid rules. Have a great cruise!:D

 

You know i will test it out on the Breakaway, just because lol. I will also test to see if they will deliver my dessert that i paid for in the specialty resturant to my cabin. I will also find out if O' Sheehans will let me take my wings to the Spice deck so i can watch the NBA playoffs. I will report back.:D

 

Im going undercover ( i will be getting my disguise so i can go incognito,...maybe my coverer won't be blown completely...since i just announced it:rolleyes::eek:)

 

Thank you. I shall have a wonderful cruise...thats why I got to get it out my system now. because there NOTHING i hate worse is somebody complaining about the curise on my cruise:rolleyes:I refuse to go there, i paid too much money not to have a good time.:D

Edited May 20, 2015 by tiffygirl

[bugspost]

Just a few thoughts of mine:

 

Cruise lines are going to try to find ways to increase their revenue...plain & simple. I noticed they are taking Cagneys off the Ultimate Dining package...of course, it is $30 per guest PLUS they are real adamant ONLY 1 entree while the other specialty restaurants don't have that rule.

 

As far as room service, the menu has not improved enough to justify a charge, IMO...........their room service was never very good anyhow....and at least, the continental is still available at no charge which is what I indulged in.

 

As far as taking food back to cabin, well, I know that the 3 cruiselines I have been on, they never would let you take food back from the SPECIALTY restaurants because the fridge in cabins are not intended to chill foods & they worried that a guest might let food get bad, eat it & get sick. At least, that is what restaurant managers told me on Princess, Royal & NCL. I do know that on NCL...they will deliver desserts to your room from the specialty restaurants.......i believe it is because guests get so full but they want dessert so the restaurants are trying to accommodate them.

 

BUT.......taking food from buffet, the grill, etc. well, that has been an enjoyable part of the cruise. I don't know if other cruise lines will do as NCL is. I know Holland imposed a room service fee a few years ago...that lasted a VERY short time & they stopped it.

 

I noticed on the Jewel, the Carlo's bakery replaced the pastry place and AGAIN...you have to pay for those cupcakes, etc. On Pearl, last year...the coffee bar had pastries/sandwiches free.

 

NCL cites to keep the ship clean & the guests safe, they don't want us to take food back to our cabins but then they say, fruit & small amounts are okay. Makes no sense, either it is unsafe/unclean for guests to have food in cabin or it isn't. This has NOTHING to do w/cleanliness or safety. It is simply about the buck. I think those that pay for room service will order tons of stuff just because they are paying....:(

 

As far as dishes, etc. in hallways...(very rare that I have seen them).....the only ones I have seen ARE on trays which means they originated from room service...........so that won't change. I asked my steward & room service attendants about dishes & they all said to leave in cabin which is just common sense as the corridors are too narrow for putting them in hallway.

 

So I guess we will wait & see how/if this will have major affect on NCL...as of now, most of the reaction is negative which is understandable. They appear to be taking away stuff & charging for other stuff that they didn't used to. Nobody likes that. Guess you could go on all inclusive cruise line like Crystal...costs arm & leg...BUT everything is included...HA!

[boopsahoy]

NCL cites to keep the ship clean & the guests safe, they don't want us to take food back to our cabins but then they say, fruit & small amounts are okay. Makes no sense, either it is unsafe/unclean for guests to have food in cabin or it isn't. This has NOTHING to do w/cleanliness or safety. It is simply about the buck. I think those that pay for room service will order tons of stuff just because they are paying....

 

As far as dishes, etc. in hallways...(very rare that I have seen them).....the only ones I have seen ARE on trays which means they originated from room service...........so that won't change. I asked my steward & room service attendants about dishes & they all said to leave in cabin which is just common sense as the corridors are too narrow for putting them in hallway.

 

THIS^

 

and this

 

"BUT.......taking food from buffet, the grill, etc. well, that has been an enjoyable part of the cruise"

 

Thats what I use my balcony for-a glass of wine and some cheese or whatever.

 

So I agree with you 100%.

Edited May 20, 2015 by boopsahoy

[legion3]

In all my cruises I've never seen anyone eating a meal in the Jacuzzi/elevator/library/fitness center/ etc. etc...!

 

Just saying..............

 

Harriet

 

Oh I ate my take home meal from Teppenyaki in the Dawn's Library once, It was 2:30 AM and nobody was there (didn't want to wake my family) but I certainly did do it.

 

Took leftovers from Teppenyaki and ate in the Library.

 

How unsanitary!

 

Because Blue Lagoon is really kind of a late night joke for getting food

[tiffygirl]

Actually, if there was a sudden rule imposed telling us that we cannot leave our cabin after 9:00 p.m., I would absolutely do it (and also question it). When sailing in the Middle East (Gulf of Aden) there are many rules that sound "crazy as hail", however, there are necessary to protect passengers on the ship. And, there have been a few times (during muster is one of them) when passengers may have to use stairs instead of elevators. IMO, when you are on a cruise ship in the middle of the ocean and are told to do something, you do it!

 

I am not a shareholder nor do I work for NCL nor am I filthy rich. If I cannot put up with the rules, I simply avoid the place/ship or ??? On the other hand, I would be one of the first people emailing the President of NCL - explaining (calmly) how the new rule/policy will affect me and may suggest a compromise.

 

Obviously, there are people who do not as yet know the new policies. And, there probably be some people still taking food to their cabins. However, in 2-3 months, everyone will know and understand them and can decide if they want to continue with NCL.

 

P.S. As a side note - I have read that some NCL passengers still smoke on balconies - even though it is not permitted (talk about a "crazy as hail" thing to do). On Regent or Oceania, you can be put off the ship at the next port for violating this rule. So, in terms of policies, IMO, they will be enforced once the smoke clears!

 

If you are on a cruise ship and they invoke a rule for safety reasons no one would be complaining. In fact most would be applauding. However, since this was not a move made for the passengers safety let's stay within context on the discussion.

 

Again, when a cruise line adds a for profit rule and we know for a fact it is for profit, because the THE COO aka FDR for told of these events in February early March . based on what has came from the horses mouth, we can draw a reasonable conclusion that this rule was designed to generate more revenue.Prior to the new rules, we could get orders to go. It was encouraged by the staff. Now all of a sudden NCL is concerned about the cleanliness of the ship on the halls only. But they don't give a damn about it around the pool area, where there are constant plates, cups trays that stay piled up there most of the day? What? Pool trash don't matter?

 

I would rather you own it (greed) and say what it is. You want to more people to pay the 8 plus bucks in room service. Instead of trying to insult my intelligence with some BS corporate spin. Thinking I'm going to fall for it.

 

No, if I'm on a ship( which I paid my money to be their, was advertised certain services prior to me boarding and expected to receive said services) in the middle of the ocean and they give me a rule for non safety related , out of the blue, designed to increase their profits, a Carte Blanche pass will not be given..You sound crazy as hail again if you think I'm going do as I'm told without question. It's my right as the paying customer to question and refuse (again not talking about my safety)

 

But by all means you do you. That is what is called free will.

 

Sent from my SM-G900P using Forums mobile app

[Lizcourt]

We sailed last Spring on the Gem, with the family booking both of the big three bedroom suites on the ship. We loved it, and thought we'd be converted NCL passengers for life. But frankly, the heavy-handedness of this new rule coupled with a charge for room service, will probably keep us from ever booking NCL again, and send us right back to RCCL or Carnival.

 

Now, you can say -- and not without reason -- why let one thing overcome all of the fabulous things you loved about the NCL cruise. All I can say is, for us, its the tone more than the $7.95 charge. Its the fact that what has always been traditionally free on a cruise is now something they charge for. And its, as I said, the fact that they decided to couple it with a heavy-handed rule change designed to ensure that you have to pay that fee if you want to engage in the not-all-that-unusual pleasure of a snack in your cabin. And please do not insult my intelligence by talking about trays in the hallways as if that has been some kind of eco-disaster whose resolution motivated any of these changes.

 

For some people, the change won't be enough to drive them from NCL; that doesn't make them (or me) wrong. But NCL has lost one family of customers here, and really, that's the bottom line -- at what point will the changes cost them enough customers that its in their financial interests to rescind the rule. If and when that happens, I think you'll suddenly discover that there weren't all that many trays in the hallways after all.

[NLH Arizona]

. And its, as I said, the fact that they decided to couple it with a heavy-handed rule change designed to ensure that you have to pay that fee if you want to engage in the not-all-that-unusual pleasure of a snack in your cabin.

 

NCL has been very clear that anyone can take a snack from the buffet back to their cabin, just not full plates of food (and this doesn't seem to be enforced based on reports back from cruisers).

 

Picariello later added that the policy only applied to full plates of food. Passengers still can take small items like a box of cereal or a piece of fruit out of buffets to eat elsewhere, she said.

 

Even though this is up for interpretation, I'm sure most folks know what a snack versus a full meal entails. Not to mention, there has only been one or two reports saying they were stopped from taking something from the buffet and there were many, many that have reported that it has not been an issue in taking snacks and/or full meals to their cabins.

[SissasMomE]

I don't roll over like a robot I like the new policy. Nothing wrong with that and you are entitled to yours. Just don't bash people because they like a policy or do t like a policy. It's a matter of opinion and not a roll over like you say.

 

Plus it's their ship. You can not like the policy or rules all you want, but you have to abide by them. You can complain and voice your opinion, but you can't just do whatever you want ... life doesn't work that way.

[abe3]

Plus it's their ship. You can not like the policy or rules all you want, but you have to abide by them. You can complain and voice your opinion, but you can't just do whatever you want ... life doesn't work that way.

 

 

Agree 100%

[SissasMomE]

Has anyone even heard back from passengers yet who have ordered room service? Regarding the dishes, and how they handle the clean up. I'd like to know - do they schedule a time to come back and get them? Are you to call after you are finished? If your room steward is finished for the day, and you order room service, what do you do with the plates late at night? Just curious.

 

Also, the poster who mentioned having cheese and wine on your balcony ... I really don't think that will be an issue. I truly do not think anyone would care if you took some cheese back to your cabin. I think the issue is plates over flowing with ribs, sauces, etc. I would be very surprised if they gave anyone a hard time over a plate of cheese and grapes.

[MicheleRos]

If you are on a cruise ship and they invoke a rule for safety reasons no one would be complaining. In fact most would be applauding. However, since this was not a move made for the passengers safety let's stay within context on the discussion.

 

Again, when a cruise line adds a for profit rule and we know for a fact it is for profit, because the THE COO aka FDR for told of these events in February early March . based on what has came from the horses mouth, we can draw a reasonable conclusion that this rule was designed to generate more revenue.Prior to the new rules, we could get orders to go. It was encouraged by the staff. Now all of a sudden NCL is concerned about the cleanliness of the ship on the halls only. But they don't give a damn about it around the pool area, where there are constant plates, cups trays that stay piled up there most of the day? What? Pool trash don't matter?

 

I would rather you own it (greed) and say what it is. You want to more people to pay the 8 plus bucks in room service. Instead of trying to insult my intelligence with some BS corporate spin. Thinking I'm going to fall for it.

 

No, if I'm on a ship( which I paid my money to be their, was advertised certain services prior to me boarding and expected to receive said services) in the middle of the ocean and they give me a rule for non safety related , out of the blue, designed to increase their profits, a Carte Blanche pass will not be given..You sound crazy as hail again if you think I'm going do as I'm told without question. It's my right as the paying customer to question and refuse (again not talking about my safety)

 

But by all means you do you. That is what is called free will.

 

Sent from my SM-G900P using Forums mobile app

 

Amen. My thoughts exactly

[swedish weave]

Mark Twain was right !!!

 

That said, I have given thought to the numerous suggestions from a few that those of us who don't like the new policies should go to another cruise line.

 

Since many dollars would be involved in cancelling reservations, paying penalties, etc, that is not a financially savvy thing to do.

 

I have a win-win suggestion that would be good for all concerned.

 

Those who don't like the discussion about the policies should move to another website !!!!

 

No cost to anybody and we could continue the discussion without the constant nagging to move to another line. Those who change websites could avoid the obvious mental anguish they are suffering from these discussions.

 

This alternative would make many of us so-o-o happy !!

[boopsahoy]

Picariello later added that the policy only applied to full plates of food. Passengers still can take small items like a box of cereal or a piece of fruit out of buffets to eat elsewhere, she said

 

So who decides if your plate is a snack or a full meal? Slippery slope folks.:eek:

I will say again-charge the $7.95 for room service, but don't lie about your reasons for not allowing food into the room other than room service. We all know its so people will feel that paying for room service is their only option.

Also if I pay for Cagney's and I am too full for the creme brulee-why can't I take it with me just like any restaurant?

 

One word-GREED

[tiffygirl]

I don't roll over like a robot I like the new policy. Nothing wrong with that and you are entitled to yours. Just don't bash people because they like a policy or do t like a policy. It's a matter of opinion and not a roll over like you say.

 

If we all just accept this new idea of putting corporate profits before customers first how do you see impacting is the consumer long term?

 

People are not looking at the bigger picture, it's not about fees and rules. It's about the changing climate when we as the consumer set the market. NCL can not survive without customers. This is a luxury service. We are not talking about the power company where we are at their mercy because we NEED power, gas and water.

 

It's about pushing back when a company begins taken liberties just because they can. It's about being vocal when companies that rely on you the consumer to buy their product and services to survive and make big profits. So whether the changes effect you personally or not, is neither here nor there because it's the manner in which we are accepting these businesses practices should be everyone's concern as a consumer. You give someone an inch they will take a mile. I mean. Why not?

 

Just because I'm not disable and the rules and regulations don't affect me doesn't mean that I should not fight or speak out for the cause to get a corporate to change or improve certain practices that could negatively affect them if I see it happening.

 

 

Because eventually the head of these business and corporations will start to feel arrogant enough to think they can impose and do what they want regardless because we say, I'm OK with it, because it does not affect me. Or, Oh I'm in agreement with it although I don't like how they did it, but they get pass.

 

Again, everyone is entitled to their opinion. You have your right to agree with it and I have my right to disagree. To each his own.

 

I get it . to some, It ain't that serious, it's just a cruise. *shrugs*

 

 

Sent from my SM-G900P using Forums mobile app

[SissasMomE]

Also if I pay for Cagney's and I am too full for the creme brulee-why can't I take it with me just like any restaurant?

 

One word-GREED

 

Well, that I agree with. You paid extra for it. I don't understand why they couldn't send it to your room via room service. That doesn't seem fair at all.

[boopsahoy]

If we all just accept this new idea of putting corporate profits before customers first how do you see impacting is the consumer long term?

 

People are not looking at the bigger picture, it's not about fees and rules. It's about the changing climate when we as the consumer set the market. NCL can not survive without customers. This is a luxury service. We are not talking about the power company where we are at their mercy because we NEED power, gas and water.

 

It's about pushing back when a company begins taken liberties just because they can. It's about being vocal when companies that rely on you the consumer to buy their product and services to survive and make big profits. So whether the changes effect you personally or not, is neither here nor there because it's the manner in which we are accepting these businesses practices should be everyone's concern as a consumer. You give someone an inch they will take a mile. I mean. Why not?

 

Just because I'm not disable and the rules and regulations don't affect me doesn't mean that I should not fight or speak out for the cause to get a corporate to change or improve certain practices that could negatively affect them if I see it happening.

 

 

Because eventually the head of these business and corporations will start to feel arrogant enough to think they can impose and do what they want regardless because we say, I'm OK with it, because it does not affect me. Or, Oh I'm in agreement with it although I don't like how they did it, but they get pass.

 

Again, everyone is entitled to their opinion. You have your right to agree with it and I have my right to disagree. To each his own.

 

I get it . to some, It ain't that serious, it's just a cruise. *shrugs*

 

 

Sent from my SM-G900P using Forums mobile app

 

 

Well said!

[NLH Arizona]

So who decides if your plate is a snack or a full meal? Slippery slope folks.:eek:

I will say again-charge the $7.95 for room service, but don't lie about your reasons for not allowing food into the room other than room service. We all know its so people will feel that paying for room service is their only option.

Also if I pay for Cagney's and I am too full for the creme brulee-why can't I take it with me just like any restaurant?

 

One word-GREED

I think what is considered a snack is up for interpretation, but I wouldn't think that an entrée and sides would be a snack nor would I think a plate of spaghetti would be a snack nor would I think a full breakfast, lunch or dinner would be consider a snack, but I'm sure others feel differently. My interpretation of a snack, which probably differs from some, is some cookies or chips.

 

I don't know why they implement the $7.95 charge, but I have said that they can have two outcomes from the policy. They will either make revenue out of it or they will reduce the number of passengers using room service. They are the only one who knows which outcome they prefer.

 

Not sure about Cagney's and bringing your crème brulee back to your cabin, that is something you would have address with NCL.

 

As I've said, I really don't think the don't bring food back to the cabin policy will stick, mainly because they can't enforce it and I don't think this is a battle that they will choose to pick.

[SMSACE6]

I am half afraid to ask this; but after many Carnival cruises, and an almost NCL cruise two years ago, which I had to cancel for family reasons...I am still wanting to take my next cruise after Carnival on Norwegian. I do read these pages fairly frequently, and try to keep up with the news.

 

I understand that continental breakfast is still complimentary on NCL?, that is good for me..as I like to do this once or twice in a 7 day cruise, hope this is correct. As for the 7.95 charge; can anyone report yet that these items have been worth the charge? I mean if the food is really good and plentiful, then some might actually go for it and be willing to pay. I probably would not order room service at that charge, unless it was good value. And I know the Haven folks get it all included. I would be a lowly solo suite, or inside cabin.

 

Carnival is also now trying to charge for some new, supposedly specialty items, but from what I have read on reviews over there, and some photos...I don't see anything on that menu that would be worth ordering for an extra cost. But at least over there...there are still some not for extra cost items.

 

I am not really a room service person, continental breakfast once or twice, and a snack once in a 7 day cruise. just curious if any NCL passengers have tried the for price food and found it worth the price.

[SissasMomE]

I am half afraid to ask this; but after many Carnival cruises, and an almost NCL cruise two years ago, which I had to cancel for family reasons...I am still wanting to take my next cruise after Carnival on Norwegian. I do read these pages fairly frequently, and try to keep up with the news.

 

I understand that continental breakfast is still complimentary on NCL?, that is good for me..as I like to do this once or twice in a 7 day cruise, hope this is correct. As for the 7.95 charge; can anyone report yet that these items have been worth the charge? I mean if the food is really good and plentiful, then some might actually go for it and be willing to pay. I probably would not order room service at that charge, unless it was good value. And I know the Haven folks get it all included. I would be a lowly solo suite, or inside cabin.

 

Carnival is also now trying to charge for some new, supposedly specialty items, but from what I have read on reviews over there, and some photos...I don't see anything on that menu that would be worth ordering for an extra cost. But at least over there...there are still some not for extra cost items.

 

I am not really a room service person, continental breakfast once or twice, and a snack once in a 7 day cruise. just curious if any NCL passengers have tried the for price food and found it worth the price.

 

I haven't ordered room service since the change, but one night we came back to the cabin after a fun night "out", and I really wanted a grilled cheese ... so I ordered one. It was 2 pieces of toasted bread with a slice of cold cheese in the middle :rolleyes: They better do WAY better than that if they are going to charge!

Edited May 20, 2015 by SissasMomE

[NLH Arizona]

I am half afraid to ask this; but after many Carnival cruises, and an almost NCL cruise two years ago, which I had to cancel for family reasons...I am still wanting to take my next cruise after Carnival on Norwegian. I do read these pages fairly frequently, and try to keep up with the news.

 

I understand that continental breakfast is still complimentary on NCL?, that is good for me..as I like to do this once or twice in a 7 day cruise, hope this is correct. Yes, the continental breakfast is still complimentary. As for the 7.95 charge; can anyone report yet that these items have been worth the charge? I mean if the food is really good and plentiful, then some might actually go for it and be willing to pay. I probably would not order room service at that charge, unless it was good value. And I know the Haven folks get it all included. I would be a lowly solo suite, or inside cabin. Yes, some have reported back that they had a good meal. Reports have been for both breakfast and it was either lunch or dinner (they said they order an appetizer, entrée and dessert, so don't know if it was lunch or dinner).

 

Carnival is also now trying to charge for some new, supposedly specialty items, but from what I have read on reviews over there, and some photos...I don't see anything on that menu that would be worth ordering for an extra cost. But at least over there...there are still some not for extra cost items. I know the new menu is posted on one of these threads, but since there are so many, sorry I can't direct you to it. I do remember seeing spaghetti bolognese on the menu, only remember because I like it.

 

I am not really a room service person, continental breakfast once or twice, and a snack once in a 7 day cruise. just curious if any NCL passengers have tried the for price food and found it worth the price.

As I said above, a few posters have commented on the food and didn't post anything negative about it. Edited May 20, 2015 by NLH Arizona

[SMSACE6]

thanks NLHArizona.:)