LoonsonBalsam Posted June 15, 2015 #1 Share Posted June 15, 2015 When using an online agency such as booking.com, do you usually pay upfront online when booking or pay at the hotel? I am just wondering if you might get better service/room if you pay at the hotel either in cash or with a credit card? Link to comment Share on other sites More sharing options...
cruiseluv Posted June 15, 2015 #2 Share Posted June 15, 2015 My experience with Booking.com is that you give them a credit card number to guarantee the room and you pay at hotel. However, sometimes they give you the choice of prepaying room for a better rate , but that is usually non refundable. I prefer to book directly with the hotel unless one of the online agencies offers a better price. Link to comment Share on other sites More sharing options...
LondonTowner Posted June 15, 2015 #3 Share Posted June 15, 2015 I always book direct with the hotel and they will often price match or even have a better price than booking.com. Whichever you do, you pay the hotel on the day you leave unless you have booked some special deal. If paying by CC you should always pay in the currency of the country. In this case in Euros. Link to comment Share on other sites More sharing options...
westcoastcruiser Posted June 16, 2015 #4 Share Posted June 16, 2015 My recent experience with a hotel - not in Spain - was that our reservation was there but the special requests I included with the booking agency were not shared with the hotel. I was advised this happens frequently. Something to consider if that might matter to you. Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 17, 2015 #5 Share Posted June 17, 2015 I would book directly with the hotel. Keith Link to comment Share on other sites More sharing options...
4774Papa Posted June 21, 2015 #6 Share Posted June 21, 2015 Once, I booked with an online agency (1800Hotels). Paid upfront. The company went bankrupt just before our trip and I had to pay twice for the same hotel room. I always book directly with the hotel. Link to comment Share on other sites More sharing options...
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