Cruise docs delay

[jobowl]

Anyone a where of a delay in getting cruise documents. I usually get mind online around 49days. I am at 42 still not available. I am guessing Royal is having trouble again(still) with their web site. I can't imagine a company this size that cannot get there web site fixed. Anyone else notice a problem.

[Clarea]

Ours just came at around 38 days. Many on our roll call were delayed beyond 49 days, and some still have not gotten their docs. We did not have Choice Air on this cruise, so that was not the reason for our delay.

Edited July 30, 2015 by clarea

[jobowl]

interesting

[Beachammo]

Got an email stating my docs were ready. When I open them up they are blank...only a ship image on the front page. Tried three different computers with three different browsers.

 

I was able to print tags and seapass though.

[Clarea]

Got an email stating my docs were ready. When I open them up they are blank...only a ship image on the front page. Tried three different computers with three different browsers.

 

I was able to print tags and seapass though.

Try to use the Print button on the edocs. The View button causes me problems too.

[foxgoodrich]

We're 43 days out, and I just got the email this afternoon saying that the cruise docs are ready.

Judy

[Beachammo]

Try to use the Print button on the edocs. The View button causes me problems too.

 

The print button is the one the only shows the ship on the front page and everything else blank. The view button is completely blank pages.

[Clarea]

The print button is the one the only shows the ship on the front page and everything else blank. The view button is completely blank pages.

All I can suggest is a different browser. Or try clicking Print, and save it to your desktop and then open it. Sometimes browsers have an integrated PDF viewer that has problems with certain documents.

[Beachammo]

All I can suggest is a different browser. Or try clicking Print, and save it to your desktop and then open it. Sometimes browsers have an integrated PDF viewer that has problems with certain documents.

 

Thanks Bob....

 

Yeah I've tried Chrome, Explorer, and my work computer with Firefox. Nothing worked! Never had an issue before. I even saved it and sent it to my buddy in DC.....he said it was blank too. I'll try again in a few days.

[Merc]

Got an email stating my docs were ready. When I open them up they are blank...only a ship image on the front page. Tried three different computers with three different browsers.

 

I was able to print tags and seapass though.

 

I also are unable to print my docs. Says they are ready and I just get the picture of a ship and empty blocks, have tried different pc's and browsers also. Like you I am able to print tag and sea pass.

[cscream13]

We just got our cruise docs today - 37days out. No air involved.

[beaches&sands]

30 days out and I just received mine but we have Choice Air. Seems like a trend.

[Linaki]

I apologize for posting this here but you all have me freaked out. What documents am I supposed to be printing? I thought it was just the luggage tags and the set sail pass? I'm sure I'm going to end up at the dock and be missing some crucial piece of info. I'm reminding myself why I never wanted to cruise before. I would appreciate no scolding for posting in the wrong place.

 

Thanks!

Edited July 31, 2015 by Linaki

[Clarea]

I apologize for posting this here but you all have me freaked out. What documents am I supposed to be printing? I thought it was just the luggage tags and the set sail pass? I'm sure I'm going to end up at the dock and be missing some crucial piece of info. I'm reminding myself why I never wanted to cruise before. I would appreciate no scolding for posting in the wrong place.

 

Thanks!

All you really need is your ID documents. The SetSail pass saves some time getting past security and checking in. You don't need the cruise docs at all, unless you have cruise line transfers, in which case there will be a page with transfer vouchers in the cruise docs.

[Linaki]

Thank you Bob! Do I need to print one for myself and each kid? Traveling with 8 year old twin grandsons. I can't wait to remove my cruise virgin label so I can stop stressing and enjoy! All you pros have no idea how intimidating this all is for us virgins!! I've read all the new cruiser threads and talked to 10,000 friends who cruise but it's still intimidating. If you knew me you would find this surprising lol.

Thank you again!

[Clarea]

Thank you Bob! Do I need to print one for myself and each kid? Traveling with 8 year old twin grandsons. I can't wait to remove my cruise virgin label so I can stop stressing and enjoy! All you pros have no idea how intimidating this all is for us virgins!! I've read all the new cruiser threads and talked to 10,000 friends who cruise but it's still intimidating. If you knew me you would find this surprising lol.

Thank you again!

You should only need one SetSail pass for everyone in your stateroom.

[Linaki]

Thanks!!

[Shekim]

Thank you Bob! Do I need to print one for myself and each kid? Traveling with 8 year old twin grandsons. I can't wait to remove my cruise virgin label so I can stop stressing and enjoy! All you pros have no idea how intimidating this all is for us virgins!! I've read all the new cruiser threads and talked to 10,000 friends who cruise but it's still intimidating. If you knew me you would find this surprising lol.

Thank you again!

Remember half the fun of cruising is the planning process. Now it's time to start the packing process...you got this. Nothing to it! Just print your set sail and luggage tags and you're fine. And above all...enjoy the cruise. That's what it's all about

[John&LaLa]

Got notification of eDocs today for a mid Sept cruise

[Linaki]

Remember half the fun of cruising is the planning process. Now it's time to start the packing process...you got this. Nothing to it! Just print your set sail and luggage tags and you're fine. And above all...enjoy the cruise. That's what it's all about

 

Thank you for that. I needed to hear it. It's going to be great I'm sure. Already thinking about Alaska next year :).

[racerxspeedy]

We just received ours for Sept 19 - 48 days out. I have three reservations for this trip - only two of three are available so far. It's always nice when these finally show up....

[cruisenfever]

Our e-docs were just issued yesterday 45 days from September 15th cruise departure date.

[Desert Cruizers]

I expect I will get the notification in Sept for our October 19th sailing. Patti almost to the date except your a month earlier then ours, so hopefully Sept 1 we will get ours.

 

Gay

[davekathy]

Printed our Setsail pass and luggage tags for our 18 September Cruise at the 49 day mark. No notification from RCCL or our TA.

[pterp]

We just got ours at 40 days out (might have been issued yesterday at 41 though). Still got 40 looooong days!