AFT_LOVER Posted September 27, 2005 #1 Share Posted September 27, 2005 Took them a week to respond to me verifying that we are presently SELECT & will be ELITE when we disembark from Transcanal on Dec 4th. Read on: RE: Captain’s Club membership status Dear Mr. & Mrs. Macop, Thank you for your recent e-mail about your Celebrity Cruises Captain’s Club membership. We apologize for the delay in responding. You are enrolled at the Select level with seven cruise credits. Your sailing on the Summit, November 20, 2005 in a Concierge Class stateroom will provide you with an additional three cruise credits. After the sailing in completed you will be an Elite member. At this time the scheduled cruise director will be Don Fluke. We would like to take this opportunity to remind you that with our enhanced Captain’s Club, you are no longer required to show your membership card on or off the ship. In order to receive discounts or access to exclusive events, you simply need to ensure your membership number is noted in your reservation prior to your sail date. Mr. & Mrs. Macop, discover a complete cruise experience with a taste of luxury on every Celebrity cruise. Sincerely, Cheryl Kirschbaum Celebrity Cruises Captain’s Club ADDITIONAL QUESTIONS? COMMENTS? Call: 1-800-760-0654, 9 AM-11 PM EST, Monday-Friday; 10 AM-8 PM EST Saturday-Sunday (Outside the United States or Canada: +1-316-554-5961) Visit our Web site: http://www.celebrity.com/captainsclub E-mail us: Captainsclub@celebrity.com Write us: Captain’s Club P.O. Box 026052 Miami, FL 33102-6052 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted September 27, 2005 #2 Share Posted September 27, 2005 Not quite sure what the "interesting" part is:confused: Phil Link to comment Share on other sites More sharing options...
canderson Posted September 27, 2005 #3 Share Posted September 27, 2005 Ditto -- didn't see anything newsworthy there. Lack of requirement to carry a Captain's Club card is kinda old hat. OK Macop, what did we miss? Link to comment Share on other sites More sharing options...
slotaddict Posted September 27, 2005 #4 Share Posted September 27, 2005 I missed it too.:confused: Link to comment Share on other sites More sharing options...
adbnva Posted September 27, 2005 #5 Share Posted September 27, 2005 we never carried our cc card. we r elite, but the cost has gone up & iteniarys ? so much the same we tried carnival as 1st time cruisers & were plesantly surprised. most comfortable beds ever, big cabin, free expresso, good food & great waiter. we are trying ncl in nov. you owe no loyalty. its your money. Link to comment Share on other sites More sharing options...
lysolqn Posted September 27, 2005 #6 Share Posted September 27, 2005 Have been CC members for about seven years (we joined way back when it really meant something!) and have never had to show the card. Link to comment Share on other sites More sharing options...
Zigster Posted September 27, 2005 #7 Share Posted September 27, 2005 I agree with the other posters, have never had to show our card and we're also members from when there was a fee to join. I'm curious as to why you wouldn't just call Captain's Club and ask the question and get an immediate response rather than waiting for an email reply. We all know that they're not quick answering emails. Patty Link to comment Share on other sites More sharing options...
mii Posted September 27, 2005 #8 Share Posted September 27, 2005 I am curious too?????? Marilyn Link to comment Share on other sites More sharing options...
carolann1 Posted September 28, 2005 #9 Share Posted September 28, 2005 Hey Ann, Formerly Caryshenk here. I forgot my password and got locked out. Had to change my username to Carolann1. We just got back from a great cruise to Alaska on the Infinity. The boards have changed. I hardly ever post anymore. It's just not the same as it used to be. Glad to see you back. Carol Link to comment Share on other sites More sharing options...
emptynest1 Posted September 28, 2005 #10 Share Posted September 28, 2005 Hi Carol, how are you? Alsaka is fabulous, I know you had a great time. Hi to Bob. I hardly post anymore also, I'm betting the hosts were glad I was gone.:D But I'm baaaaaack. And to keep this on topic, I would like to understand what is interesting about an email from CC? Not to be snippy, just curious. Link to comment Share on other sites More sharing options...
Cruise Cat Posted September 28, 2005 #11 Share Posted September 28, 2005 EN - what in the world are you doing up so early. Note - One of the things I do if I ever post something from customer service is to omit both my name and the name of the customer service person. That way if they ever say anything that will get them in trouble, I won't get them in trouble. Otherwise, they might stop responding via e-mail. Link to comment Share on other sites More sharing options...
AFT_LOVER Posted September 28, 2005 Author #12 Share Posted September 28, 2005 over a week ago & all I get in return is a book version of a response that they change names, cruise dates, ship names, etc. No mention of shipboard credits I wanted verified. Then to add that I don't need to use my card, what that had to do with my 2 questions..... I agree with the other posters, have never had to show our card and we're also members from when there was a fee to join. I'm curious as to why you wouldn't just call Captain's Club and ask the question and get an immediate response rather than waiting for an email reply. We all know that they're not quick answering emails. Patty Link to comment Share on other sites More sharing options...
cruizinrican Posted September 28, 2005 #13 Share Posted September 28, 2005 What the hell did he just say? He answered nothing of which you asked and gave you information that was useless! Not having to show your member card is stupid, how are they to know your status otherwise? We joined Celebrity's Captain Club way back when they charged you to join?! Now just sailing once gets you some status. Cruizinrican:) Link to comment Share on other sites More sharing options...
cruizinrican Posted September 28, 2005 #14 Share Posted September 28, 2005 What the hell did he just say? He answered nothing of which you asked and gave you information that was useless! Not having to show your member card is stupid, how are they to know your status otherwise? We joined Celebrity's Captain Club way back when they charged you to join?! Now just sailing once gets you some status. Cruizinrican:) Link to comment Share on other sites More sharing options...
bob278 Posted September 28, 2005 #15 Share Posted September 28, 2005 over a week ago & all I get in return is a book version of a response that they change names, cruise dates, ship names, etc. No mention of shipboard credits I wanted verified. Then to add that I don't need to use my card, what that had to do with my 2 questions..... Okay, now I'm confused. Yes, they did send a partially canned response, and those frequently have information beyond the original query. But there was very detailed information about cruise credits (the OP has 7 now and will be at the Elite level at the end of the very-specifically identified cruise - did you miss that :confused: ) along with the name of the Cruise Director. Those items certainly weren't canned. Anyone who has cruised that much should already know that changes are at the discretion of the cruise line - no surprise there. cruisinrican, you don't need to show your card because they have your CC number and it tells them your status. Computers are a wonderous thing. Link to comment Share on other sites More sharing options...
cruising with marti Posted September 28, 2005 #16 Share Posted September 28, 2005 Golly, what an informative and thought provoking thread. I can hardly wait for the next installment.:rolleyes: Phil Link to comment Share on other sites More sharing options...
98Charlie Posted September 28, 2005 #17 Share Posted September 28, 2005 I'm thinking I'm now totally embarrassed to say I'm from the Buckeye State. Dianne Link to comment Share on other sites More sharing options...
wv4891 Posted September 28, 2005 #18 Share Posted September 28, 2005 Hi Phil, I was kinda thinking along the same lines, can't wait for the next installment. :rolleyes: Golly, what an informative and thought provoking thread. I can hardly wait for the next installment.:rolleyes: Phil Link to comment Share on other sites More sharing options...
cruising with marti Posted September 28, 2005 #19 Share Posted September 28, 2005 Hi Phil, I was kinda thinking along the same lines, can't wait for the next installment. :rolleyes: Hi Bill, if one is not forthcoming, I will make an installment up.:D Phil Link to comment Share on other sites More sharing options...
ahoymatey3 Posted September 28, 2005 #20 Share Posted September 28, 2005 It was more fun before all the parts that got censored. Link to comment Share on other sites More sharing options...
tuggers Posted September 28, 2005 #21 Share Posted September 28, 2005 Bob, Once again you have hit at the heart of the matter - an experienced cruiser would know these things! Phil, I want YOUR next installment! I must say, since I have just returned from my b2b2b Horizon (approaching 30 X cruises, not 'credits' in 23 months:D ) I am amazed at the interesting threads like this one that are now occupying our minds on these boards! :rolleyes: Link to comment Share on other sites More sharing options...
TWOFERTWO Posted September 28, 2005 #22 Share Posted September 28, 2005 we never carried our cc card. we r elite, but the cost has gone up & iteniarys ? so much the same we tried carnival as 1st time cruisers & were plesantly surprised. most comfortable beds ever, big cabin, free expresso, good food & great waiter. we are trying ncl in nov. you owe no loyalty. its your money. Some people seem to lurk on other threads, just to start TROUBLE. :mad: Link to comment Share on other sites More sharing options...
98Charlie Posted September 28, 2005 #23 Share Posted September 28, 2005 Welcome back, Gail. Hope you can enlighten us on this thread. :) Dianne Link to comment Share on other sites More sharing options...
tuggers Posted September 28, 2005 #24 Share Posted September 28, 2005 Thanks, Diane! I was just wondering if there are no real problems or interesting tidbits to pass on if we are down to this?:) Link to comment Share on other sites More sharing options...
bubbie617 Posted September 29, 2005 #25 Share Posted September 29, 2005 Omigod Tuggers: I am so jealous of all your cruises. Your on the sea more than you're home. I want to be just like you when I grow up!! Link to comment Share on other sites More sharing options...
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