booking discount for previous customer question

[fragilek]

My mil is thinking of rebooking she has sailed with RCI once as have my husband and I (for those that remember our problems, once was probably enough ;)).

 

She is thinking of rebooking and with her crown and anchor number she gets no discount the same with my husband but I get quite a good discount. We all sailed the same cruise at the same time of year- mil week before us- Why do I get the discount/ should I get a discount at gold level (7 days sailed) if so should they also get it. I get it on RCI website and on others both UK and US sites

 

 

Confused!!:confused:

[Lynnees]

You aren't getting a discount based on your C&A but there could be other reasons. Senior, place of residence, type of cabin. Did you book directly with RCl. It should tell you on your booking form.

[fragilek]

You aren't getting a discount based on your C&A but there could be other reasons. Senior, place of residence, type of cabin. Did you book directly with RCl. It should tell you on your booking form.

 

My Dh and I live together and are the same age have only ever sailed on RCI once last year both in the same cabin lol so why do I get this good discount when I add my Crown and Anchor number into previous passenger booking forms and not him. - any ideas.

[RocketMan275]

My Dh and I live together and are the same age have only ever sailed on RCI once last year both in the same cabin lol so why do I get this good discount when I add my Crown and Anchor number into previous passenger booking forms and not him. - any ideas.

 

does he have a crown and anchor number? Or, are you asking why you don't get a discount for him and another for yourself?

[Ourusualbeach]

My Dh and I live together and are the same age have only ever sailed on RCI once last year both in the same cabin lol so why do I get this good discount when I add my Crown and Anchor number into previous passenger booking forms and not him. - any ideas.

 

Depending on the discount it may only show up under person 1 in the reservation.

[Lynnees]

My Dh and I live together and are the same age have only ever sailed on RCI once last year both in the same cabin lol so why do I get this good discount when I add my Crown and Anchor number into previous passenger booking forms and not him. - any ideas.

 

If you've only sailed once before, they have crossed your number with another person. They've been known to do that before.

[Ourusualbeach]

If you've only sailed once before, they have crossed your number with another person. They've been known to do that before.

 

There are still C&A discounts available to gold members on certain cruises, just not the balcony discount.

[fragilek]

If you've only sailed once before, they have crossed your number with another person. They've been known to do that before.

 

NOOOOOO! That links to all the problems we had on our cruise - My cabin was linked to someone else result- cruise from hell!!!!

 

 

What do I do my number was just assigned a few days ago and it only a few digits diff to my husbands which was assigned a hr or so later

Edited October 20, 2015 by fragilek

[fragilek]

There are still C&A discounts available to gold members on certain cruises, just not the balcony discount.

 

but why only me and not my DH or my MIL as we all have the same points.

[cruisenfever]

NOOOOOO! That links to all the problems we had on our cruise - My cabin was linked to someone else result- cruise from hell!!!!

 

 

What do I do my number was just assigned a few days ago and it only a few digits diff to my husbands which was assigned a hr or so later

Your numbers will not be the same. Numbers are assigned to each individual as they join C&A. There may be more female C&A Members than there are male members.

[Clarea]

but why only me and not my DH or my MIL as we all have the same points.

Re-read post #6.

[fragilek]

Re-read post #6.

 

No I mean that when they do the booking in their name (the only name given at the pricing stage other is just passenger 2) - there is no discount even with their C and A number

 

When I do it with my name and passenger 2 no C and A number - I get the same price as they get but when I add my C and A I get $400 off the total for 2 passengers.

 

I understand that with both passengers listed and both C AND A numbers given that we will only get one discount off - but it only happens if I am lead and put in my C and A number

 

The problem is its my MIL that want to book and she appears to get no discount even although she sailed the same cruise as me and has the same points - PS I have no other discount boxes ticked (as none apply)

[Clarea]

No I mean that when they do the booking in their name (the only name given at the pricing stage other is just passenger 2) - there is no discount even with their C and A number

 

When I do it with my name and passenger 2 no C and A number - I get the same price as they get but when I add my C and A I get $400 off the total for 2 passengers.

 

I understand that with both passengers listed and both C AND A numbers given that we will only get one discount off - but it only happens if I am lead and put in my C and A number

 

The problem is its my MIL that want to book and she appears to get no discount even although she sailed the same cruise as me and has the same points - PS I have no other discount boxes ticked (as none apply)

I'd call C&A and ask them why there is a difference.

[Lynnees]

There are still C&A discounts available to gold members on certain cruises, just not the balcony discount.

 

yes I am aware of that which was why I said there could be other reasons.

[Lynnees]

No I mean that when they do the booking in their name (the only name given at the pricing stage other is just passenger 2) - there is no discount even with their C and A number

 

When I do it with my name and passenger 2 no C and A number - I get the same price as they get but when I add my C and A I get $400 off the total for 2 passengers.

 

I understand that with both passengers listed and both C AND A numbers given that we will only get one discount off - but it only happens if I am lead and put in my C and A number

 

The problem is its my MIL that want to book and she appears to get no discount even although she sailed the same cruise as me and has the same points - PS I have no other discount boxes ticked (as none apply)

 

This does sound like there is an issue. I would call C&A. You don't want to book and then have them take the discount away down the road. Better to know upfront.

[Lynnees]

NOOOOOO! That links to all the problems we had on our cruise - My cabin was linked to someone else result- cruise from hell!!!!

 

 

What do I do my number was just assigned a few days ago and it only a few digits diff to my husbands which was assigned a hr or so later

 

This sounds like the possibility exists you are still attached somehow to the problems you had with someone else.

[fragilek]

This sounds like the possibility exists you are still attached somehow to the problems you had with someone else.

 

Ha ha- may be this a karma- a cheep cruise between whatever discount this is and the future cruise vouchers I have been given as compensation for all our issues- may be I will get tempted to try RCI again after all :eek:

[LilBlackDress]

Ha ha- may be this a karma- a cheep cruise between whatever discount this is and the future cruise vouchers I have been given as compensation for all our issues- may be I will get tempted to try RCI again after all :eek:

 

I remember the hell you went through post cruise, I am not sure I remember the pre cruise hell.

 

I fully understand your hesitation in wanting to cruise again but I would give it a try. lightning can't strike the same place twice... at least that is what they say.

 

When things do go right it can be very enjoyable, relaxing. exciting vacation

 

Good Luck :)

[dorisis]

Get a GOOD TA that books many RC cruises. Let them work out the problem. You are more likely to get what you deserve that way. And probably better than from RC directly.