Firefighterhoop Posted April 23, 2016 #601 Share Posted April 23, 2016 Infinity is a Celebrity ship. Correct, however, they fall in with the RCCL ship Identifiers. As BeachNative said ID is the correct code for the Independence and IN Is Infinity. Link to comment Share on other sites More sharing options...
swiss2619 Posted April 23, 2016 #602 Share Posted April 23, 2016 Andrew is in the Diamond Lounge, which only has one concierge. Email him at AN_diamondconcierge@rccl.com and don't forget the underscore. You can also link from the Google Doc for the email. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Thank you, Sherry, for your response. I think I am being very dense here. Isn't there a separate concierge for suites? That is the name/address I am looking for. We are Diamond Plus and have two suites on Anthem and would like to email the suite concierge ahead of time regarding some anniversary celebrations onboard. Is there only one concierge on Anthem? We sail the beginning of June. Thanks again, your help is appreciated. Swiss Link to comment Share on other sites More sharing options...
cruising grandma Posted April 23, 2016 #603 Share Posted April 23, 2016 (edited) Correct, however, they fall in with the RCCL ship Identifiers. As BeachNative said ID is the correct code for the Independence and IN Is Infinity. I know, but we are on a RCCL concierge thread. So, Infinity would not have RCCL in their email address. Actually, I don't know that Celebrity even has concierges. If you'll look on Sherrie's contact docs, IN is correct for contacting Independence concierges. Edited April 23, 2016 by cruising grandma Link to comment Share on other sites More sharing options...
BoyntonBeth Posted April 23, 2016 #604 Share Posted April 23, 2016 I know, but we are on a RCCL concierge thread. So, Infinity would not have RCCL in their email address. Actually, I don't know that Celebrity even has concierges. If you'll look on Sherrie's contact docs, IN is correct for contacting Independence concierges. No it isn't. IN will bounce. ID is for Indy. Link to comment Share on other sites More sharing options...
cruising grandma Posted April 23, 2016 #605 Share Posted April 23, 2016 No it isn't. IN will bounce. ID is for Indy. Sherrie has ID on one and IN on the other for contacting Diamond concierge or Concierge Lounge concierge. Either way, Infinity is not a RCI ship, so won't have RCCL in their email address and unless things have changed Celebrity doesn't have concierges. Link to comment Share on other sites More sharing options...
SherriZ366 Posted April 25, 2016 #606 Share Posted April 25, 2016 Sherrie has ID on one and IN on the other for contacting Diamond concierge or Concierge Lounge concierge. Either way, Infinity is not a RCI ship, so won't have RCCL in their email address and unless things have changed Celebrity doesn't have concierges. They are both ID now to link to Independence Concierges. My Google Doc "Co" made the correction. Link to comment Share on other sites More sharing options...
cruising grandma Posted April 25, 2016 #607 Share Posted April 25, 2016 They are both ID now to link to Independence Concierges. My Google Doc "Co" made the correction. Thanks, Sherrie.:) Link to comment Share on other sites More sharing options...
SherriZ366 Posted April 25, 2016 #608 Share Posted April 25, 2016 (edited) Thank you, Sherry, for your response. I think I am being very dense here. Isn't there a separate concierge for suites? That is the name/address I am looking for. We are Diamond Plus and have two suites on Anthem and would like to email the suite concierge ahead of time regarding some anniversary celebrations onboard. Is there only one concierge on Anthem? We sail the beginning of June.Thanks again, your help is appreciated. Swiss There are two concierges on AN for suites: Right now I have Filip Mirkovich and Dionne Sara Jolly with Ricardo Sanchez on vacation -- this may need to be updated so hope CC folks with newer information will post. The two emails are: AN_concierge01@rccl.com and AN_concierge02@rccl.com (make sure you use the underscore in the email address). You can also use the links from the GoogleDoc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Edited April 25, 2016 by SherriZ366 Link to comment Share on other sites More sharing options...
swiss2619 Posted April 25, 2016 #609 Share Posted April 25, 2016 There are two concierges on AN for suites: Right now I have Filip Mirkovich and Dionne Sara Jolly with Ricardo Sanchez on vacation -- this may need to be updated so hope CC folks with newer information will post. The two emails are: AN_concierge01@rccl.com and AN_concierge02@rccl.com (make sure you use the underscore in the email address). You can also use the links from the GoogleDoc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Thank you very much, Sherri, for the information. I thought the last time I checked the google doc the other name only the name Andrew was there for Diamond concierge and Filip and Dionne were not. At any rate, thanks for they info. Swiss Link to comment Share on other sites More sharing options...
LXA350 Posted April 25, 2016 #610 Share Posted April 25, 2016 Anyone know what happened to Luca Iorio, used to be concierge on Legend and before on Allure? Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted April 25, 2016 #611 Share Posted April 25, 2016 (edited) He is the Manager of GS in Ovation! Edited April 25, 2016 by CRUISEMAMI Link to comment Share on other sites More sharing options...
Lisa&Neb Posted April 25, 2016 #612 Share Posted April 25, 2016 How often do the concierge personnel change? We will be on the Allure in March 2017 and would love to know who it will be Link to comment Share on other sites More sharing options...
Clarea Posted April 25, 2016 #613 Share Posted April 25, 2016 How often do the concierge personnel change? We will be on the Allure in March 2017 and would love to know who it will be I believe they are 6 months on and 2 months off. Link to comment Share on other sites More sharing options...
SherriZ366 Posted April 26, 2016 #614 Share Posted April 26, 2016 Thank you very much, Sherri, for the information. I thought the last time I checked the google doc the other name only the name Andrew was there for Diamond concierge and Filip and Dionne were not. At any rate, thanks for they info. Swiss Glad you found them. Andrew as DL concierge was on a different page of the Googledoc from Filip and Dionne. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
Lmack Posted April 26, 2016 #615 Share Posted April 26, 2016 We're currently on the Radiance and Dudley Jean is the Concierge in the Concierge Lounge (Diamond Plus, Pinnacle, & Suites). He's outstanding! You can ask him any question and if he doesn't have an answer for you, he immediately finds out. In addition to mingling with all the Guests, he's very approachable, always has a smile on his face! He follows through on everything. He's fairly new to the position (since Mar 12 I think), and he's doing a terrific job. Link to comment Share on other sites More sharing options...
LXA350 Posted April 26, 2016 #616 Share Posted April 26, 2016 Anyone know what happened to Luca Iorio, used to be concierge on Legend and before on Allure? Thanks for the info Link to comment Share on other sites More sharing options...
DoctorRN Posted April 26, 2016 #617 Share Posted April 26, 2016 Hi, does anyone know the email contact for the SL Concierge on Harmony? We are doing b2b on 22nd and 26th May and would like to contact them. Many thanks Link to comment Share on other sites More sharing options...
Clarea Posted April 26, 2016 #618 Share Posted April 26, 2016 (edited) Hi, does anyone know the email contact for the SL Concierge on Harmony? We are doing b2b on 22nd and 26th May and would like to contact them. Many thanks Don't know for sure, but you can try using the pattern that Allure and Oasis use: [noparse]HM_Concierge01@rccl.com and HM_Concierge02@rccl.com[/noparse]. Edited April 26, 2016 by clarea Link to comment Share on other sites More sharing options...
cruisenfever Posted April 26, 2016 #619 Share Posted April 26, 2016 (edited) There are two concierges on AN for suites: Right now I have Filip Mirkovich and Dionne Sara Jolly with Ricardo Sanchez on vacation -- this may need to be updated so hope CC folks with newer information will post. The two emails are: AN_concierge01@rccl.com and AN_concierge02@rccl.com (make sure you use the underscore in the email address). You can also use the links from the GoogleDoc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Sherri, I am currently on Anthem and Dionne is the only Concierge in the Concierge Lounge, and from what she told me, she will be the only one until August when she goes on vacation. Filip went on vacation on 4/08, if I remember correctly. Edited April 26, 2016 by cruisenfever Link to comment Share on other sites More sharing options...
Bobal Posted April 26, 2016 #620 Share Posted April 26, 2016 We're currently on the Radiance and Dudley Jean is the Concierge in the Concierge Lounge (Diamond Plus, Pinnacle, & Suites). He's outstanding! You can ask him any question and if he doesn't have an answer for you, he immediately finds out. In addition to mingling with all the Guests, he's very approachable, always has a smile on his face! He follows through on everything. He's fairly new to the position (since Mar 12 I think), and he's doing a terrific job. I am SO pleased to hear this. He was being trained when we were onboard and took over on our last night - his first full cruise as concierge would be the next day as we disembarked. We had a long chat with him that night and were impressed with his dedication. He started in a lowly position on the ships and worked his way up - learning and improving his English as he did so (he's from Haiti) - and obviously cared a lot about advancing himself within the company. I hope he continues to do well. :D Link to comment Share on other sites More sharing options...
SherriZ366 Posted April 27, 2016 #621 Share Posted April 27, 2016 Sherri, I am currently on Anthem and Dionne is the only Concierge in the Concierge Lounge, and from what she told me, she will be the only one until August when she goes on vacation. Filip went on vacation on 4/08, if I remember correctly.Thanks Patti -- I had Ricardo Sanchez in the vacation column for RA but I guess he will not be joining Dionne. Link to comment Share on other sites More sharing options...
internetwhiz Posted April 27, 2016 #622 Share Posted April 27, 2016 (edited) Dexter Fraser will be headed home for vacation this coming Sunday. suites lounge concierge on Allure. He will return July 3. Edited April 27, 2016 by internetwhiz Link to comment Share on other sites More sharing options...
SherriZ366 Posted April 27, 2016 #623 Share Posted April 27, 2016 https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
appleaddict Posted April 29, 2016 #624 Share Posted April 29, 2016 Just coming from RH, the current Diamond Concierge is Alessandra Siqueira. In Ovation is Eliana Garcia, she was Diamond Concierge on Splendour as well. Link to comment Share on other sites More sharing options...
SherriZ366 Posted April 30, 2016 #625 Share Posted April 30, 2016 Just coming from RH, the current Diamond Concierge is Alessandra Siqueira.In Ovation is Eliana Garcia, she was Diamond Concierge on Splendour as well. Thanks for the info. Updated the Google Doc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
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