casino credits

[Rhonbru]

I have brought 3 lots of casino credits....1 for husband to use at the casino. the other two I learnt that you can cash in for money, I did this because the us$ exchange rate that princess is giving aussie when buy OBC is much better than we can get here for cas, I need us currency for tips and a tour that I booked in Cambodia, I have read on a facebook page that casino credits are now added to OBC .l...is this true then why do they have a extra section to buy casino credits if this is going to happen......how will I get the extra us currency on the ship now we are on the princess sapphire

[LeeW]

Casino credits are little certificates that will be in your room when you arrive. You take these to the casino cage and exchange for cash. Nothing to do with onboard credits, which you can also buy before sailing.

 

Two problems with casino credits. First, largest denomination is $100. It was a real pain to order $3000 worth because the Princess phone rep had to enter the data for each of 30 certificates. And they gave us one too few certificates onboard, so we eventually got the missing one back on our credit card. Second, can only redeem these in the casino. If casino isn't open, you can't get your money. And you do need to redeem them all before they close the casino books on the last night.

[Timbles]

The website when ordering these now says that it will be given as OBC, which sounds like no more pieces of paper as was in the past when it specifically said 'casino vouchers'.

 

To the OP, this now requires an extra step in getting cash. You will need to create a slot account, charge money to that account via a slot machine, then ask to 'cash out' your card at the cashier cage.

[Daddysbaby]

Hi Folks. I just got off of the Regal Princess on Jan 3rd. Due to the good on board rate versus the Bank rate on the Canadian dollar, I put a good chunk of money onto my Casino account. Now, granted, I do gamble in the Casino just about every night, I did not have any problem when cashing out my "chits". As posted above, yes, you do receive a large stack of "cards" that you need to bring to the Casino. They will have a corresponding stack at the cashier desk with your name on them. You will need to sign both "cards" when you cash them out. I usually cashed out 4 or 5 hundred per night. I'm sure, I could have cashed out the entire stack at anytime, but I chose to do it over several nights. Also, for those who just want to put money on their regular shipboard account and still gamble in the Casino, there is no longer a 3% service fee to charge money onto your shipboard account while you are playing at the tables. Good Luck and Bon Voyage!!

[Steelers36]

The website when ordering these now says that it will be given as OBC, which sounds like no more pieces of paper as was in the past when it specifically said 'casino vouchers'.

 

DISAGREE - Sorry, you are misreading/misunderstanding the information

To the OP, this now requires an extra step in getting cash. You will need to create a slot account, charge money to that account via a slot machine, then ask to 'cash out' your card at the cashier cage.

 

Hi Folks. I just got off of the Regal Princess on Jan 3rd. Due to the good on board rate versus the Bank rate on the Canadian dollar, I put a good chunk of money onto my Casino account. Now, granted, I do gamble in the Casino just about every night, I did not have any problem when cashing out my "chits". As posted above, yes, you do receive a large stack of "cards" that you need to bring to the Casino. They will have a corresponding stack at the cashier desk with your name on them. You will need to sign both "cards" when you cash them out. I usually cashed out 4 or 5 hundred per night. I'm sure, I could have cashed out the entire stack at anytime, but I chose to do it over several nights. Also, for those who just want to put money on their regular shipboard account and still gamble in the Casino, there is no longer a 3% service fee to charge money onto your shipboard account while you are playing at the tables. Good Luck and Bon Voyage!!

 

AGREE - This person has it correct.

 

...

Edited January 9, 2016 by steelers36

[TwoCruisers]

Posted by steelers36:

“Originally Posted by Timbles

The website when ordering these now says that it will be given as OBC, which sounds like no more pieces of paper as was in the past when it specifically said 'casino vouchers'.

 

DISAGREE - Sorry, you are misreading/misunderstanding the information

 

To the OP, this now requires an extra step in getting cash. You will need to create a slot account, charge money to that account via a slot machine, then ask to 'cash out' your card at the cashier cage.”

------------------------------------------------------------------------------------------------

 

I don’t know if Timbles is misreading things or not, but this is what it says on the Princess web site for Casino Credits:

“Credits appear on your stateroom account and are automatically applied toward Casino spending.”

[Steelers36]

Posted by steelers36:

“Originally Posted by Timbles

The website when ordering these now says that it will be given as OBC, which sounds like no more pieces of paper as was in the past when it specifically said 'casino vouchers'.

 

DISAGREE - Sorry, you are misreading/misunderstanding the information

 

To the OP, this now requires an extra step in getting cash. You will need to create a slot account, charge money to that account via a slot machine, then ask to 'cash out' your card at the cashier cage.”

------------------------------------------------------------------------------------------------

 

I don’t know if Timbles is misreading things or not, but this is what it says on the Princess web site for Casino Credits:

“Credits appear on your stateroom account and are automatically applied toward Casino spending.”

 

May I ask where? I don't find that after scavenging around. When you order (pre-pay) casino credits, cards are placed in cabin for embarkation and you take those to the casino cage to turn into cash.

 

That said, it is possible Princess is changing the procedure - I just don't see it.

[Timbles]

You don't see it because you don't have an open booking, I've been buying vouchers for cruise credits for years, but used the form and faxed it in. Now that you can purchase them within the booking, the statement about it appearing as onboard credit is new. I board the Emerald in a couple weeks, I will report back what the real deal is.:D

[Rhonbru]

when I brought my casino credit it was under a section called casino credit....when I brought OBC it was under a different section under gifts. so I am hoping the old rule is still in use where we can cash our voucher for cash

[Eagle_and_hawk]

You don't see it because you don't have an open booking, I've been buying vouchers for cruise credits for years, but used the form and faxed it in. Now that you can purchase them within the booking, the statement about it appearing as onboard credit is new. I board the Emerald in a couple weeks, I will report back what the real deal is.:D

 

I am seeing the exact same thing when I go into our upcoming booking. I was going to buy extra casino credits and cash them out during the cruise, to avoid taking a lot of cash with us. We could cash out the card when needed, just not sure it's worth the hassle. If this is the way they are going, be interested to see how they separate it from any other OBC.

[joe d]

I am going on a cruise later this month. On my Cruise Personalizer, under "On Board Reservations" there is a separate section for "Onboard Credits" and "Casino Credits" but the heading under Casino credits says "Credits appear on your stateroom account and are automatically applied toward Casino spending".

[Techie]

Actually just logged onto our personalizer for our upcoming cruise and casino credits are not showing up at all. All I see is On Board Credits :(

Edited January 9, 2016 by Techie

[Timbles]

Casino credits are not showing there, only in the area that shows onboard purchases/reservations, including the water package I bought. I printed that page to bring onboard to compare to my folio.

[Steelers36]

I did have the ability to order stuff online when we cruised in November. I acknowledge there could be TWO ways the casino thing is working now.

 

I phoned mine in, and I had the $100 cards in my room to cash in at the cage.

 

Interesting if they have a way in the passenger folio application to separate OBC's and spending against each type because "regular" OBC is not allowed for casino spending.

[pusywillow]

Actually just logged onto our personalizer for our upcoming cruise and casino credits are not showing up at all. All I see is On Board Credits :(

 

Did you scroll all the way to the bottom? Mine are showing there for my March cruise.

 

Sue

[TwoCruisers]

To find Casino Credits on the Princess web site:

 

1) Log into your current booking

2) In the top area go to “Onboard Reservations”

3) Click on the section that says “Casino Credits”

4) Here you can purchase Casino Credits.

At the top it says: “Credits appear on your stateroom account and are automatically applied toward Casino spending."

Edited January 9, 2016 by TwoCruisers

[Techie]

To find Casino Credits on the Princess web site:

 

1) Log into your current booking

2) In the top area go to “Onboard Reservations”

3) Click on the section that says “Casino Credits”

4) Here you can purchase Casino Credits.

At the top it says: “Credits appear on your stateroom account and are automatically applied toward Casino spending."

 

That's what we did on our last cruise. I went on today to purchase and casino credits is no longer showing as a section under onboard reservations.

[TwoCruisers]

That's what we did on our last cruise. I went on today to purchase and casino credits is no longer showing as a section under onboard reservations.

 

I have two cruises booked for Feb 2016 and it is showing, right now, on both of the bookings.

[Techie]

I have two cruises booked for Feb 2016 and it is showing, right now, on both of the bookings.

 

Hmm, wonder why ours isn't showing...oh well I called Princess direct and ordered over the phone. Thanks for everyone's comments

[Canuk 48]

I don't have the option either did yesterday any problem calling them?

[Techie]

I don't have the option either did yesterday any problem calling them?

 

No problems when calling them at all. Showed up in our personalizer immediately and had the email confirmation within 5 minutes.

[Canuk 48]

Okay going to wait to Monday thanks for the information I wonder if it's because I'm Canadian.

[Techie]

I wondered the same or if they were making a change. No issues when I called but I also am not showing the wording mentioned in in earlier posts so will be very interested in anyone letting us know if the process has changed. We don't sail until March

[mina]

Also be aware that on our last cruise they locked my card from the casino because I put the card into a slot, downloaded 100 and then transferred it back to my card without played no the machine. When I. Asked they told me they are doing that now to try and stop people from using the casino as a way to get cash without playing.

[craftsrdkc]

OK, Mina...talk me through this. How easy is this system? How do you create an account on the slot machine? Did you have to put all $100 on the machine or could you just have put a small amount? I assume you do not "cash out" like you used to with the old slot machines. So how do you "cash out"? How easy is it to put the "winnings" back on the card and when you take the card back to the cashier is that when you cash in your "winnings"?

 

Thanks for the info. Going in March. Not sure if I trust this system, but really want to call Princess soon and get casino credits like everyone else.