Freespir8 Posted June 4, 2016 #51 Share Posted June 4, 2016 Thanks Annietownsend Will have to call them. Not sure what I will get for Carnival Gold. I'm having some difficulty linking my existing account with my current booking and finding my boarding and luggage tickets. I find that their website has a lot of glitches. Definitely give them a call. I'm not sure what their guidelines are for Carnival. I only checked for NCL. The Rep said that the website isn't working (I think it hasn't been working for a few years!) but they are incredibly responsive via phone and direct email. I have read that although there are major issues with the website the cruise line is worth it and there are no issues with them. :-) enjoy your cruise! Link to comment Share on other sites More sharing options...
Rare All-ready2cruise Posted June 4, 2016 #52 Share Posted June 4, 2016 Hi ,I filled out the online form on their website. Not sure if it went through , all that came up was a box saying it was send . Does their website work? Roxy, I've just done the status match from NCL Platinum to MSC Black. I filled out the form, got no confirmation, however, when I called to book the cruise (I was going to book whether we got matched or not) the PVP told me we'd been matched to black. When I checked on the website I found the info but it was 2 weeks before I got the actual email showing that we'd been matched to Black with our club # and the privileges it included. If you filled out the info you can either call or just wait a bit to book. Good luck, hope it works out for you too. :) Link to comment Share on other sites More sharing options...
roxy2204 Posted June 5, 2016 #53 Share Posted June 5, 2016 Thank you Annietownsend and all ready 2 cruise . I had booked since last year for next month sailing. Only found out about the status match a couple of days ago. I don't think that after paying your final payment they will give any perks.? Link to comment Share on other sites More sharing options...
Rare Kelownabccan Posted June 5, 2016 #54 Share Posted June 5, 2016 Saw this new feature of matching.......already MSC Gold.....but what do they match for us.....HAL three stars or Princess Platinum.....we have those also.....what extra perks would I get for Msc if get the black????......thinking about a MSC cruise again....Ken Link to comment Share on other sites More sharing options...
pmitch2945 Posted June 5, 2016 #55 Share Posted June 5, 2016 We received our status match upgrade last week. As stated earlier, completing the online application yields no results, just an automated reply. After reading this forum, my wife called MSC and a representative provided her with a status match application to fill out and return to his email address. We completed separate status match applications and returned them along with pictures of our Carnival Platinum cards to the representative's provided email address. A couple of days later we received confirmation of our status match upgrade to MSC Gold status. This will be our second MSC Cruise, the first on the MSC Musica was on par with the other cruises we've taken, so I look forward to cruising on the Divina. Link to comment Share on other sites More sharing options...
dexddd Posted June 5, 2016 #56 Share Posted June 5, 2016 Thank you Annietownsend and all ready 2 cruise .I had booked since last year for next month sailing. Only found out about the status match a couple of days ago. I don't think that after paying your final payment they will give any perks.? I applied around last Nov. and never heard. Sent them an email to their contact info - no reply. I read on here about someone saying to try again as their website was not working back then but is now. So I applied again via their website about 1.5 weeks ago. Got notification of status match this past Friday. I presume that is from the most recent submission. Link to comment Share on other sites More sharing options...
roxy2204 Posted June 5, 2016 #57 Share Posted June 5, 2016 I applied around last Nov. and never heard. Sent them an email to their contact info - no reply. I read on here about someone saying to try again as their website was not working back then but is now. So I applied again via their website about 1.5 weeks ago. Got notification of status match this past Friday. I presume that is from the most recent submission. Thanks Dexddd, I tried again online on their website.(At least they got to match my booking to my profile account ) Hoping it worked, otherwise have to call them. When calling its always such a long hold before someone answers :( My dear H says perhaps it's weekend staff . Link to comment Share on other sites More sharing options...
ARoseNC Posted June 5, 2016 #58 Share Posted June 5, 2016 Has anyone matched with a hotel loyalty program? They match with Marriott and my husband is currently a Gold status with them. Anyone know if it would be the same? Link to comment Share on other sites More sharing options...
Rare nikkiw60 Posted June 5, 2016 #59 Share Posted June 5, 2016 Le club Accor platinum gets you black and iHG platinum gets you silver. We know this for sure. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
suzyed Posted June 5, 2016 #60 Share Posted June 5, 2016 I applied around last Nov. and never heard. Sent them an email to their contact info - no reply. I read on here about someone saying to try again as their website was not working back then but is now. So I applied again via their website about 1.5 weeks ago. Got notification of status match this past Friday. I presume that is from the most recent submission. I applied on the web site on Thursday evening and got a confirmation email right away and the NEXT DAY(FRIDAY) got my status match email with my card and number!! :D;) Link to comment Share on other sites More sharing options...
roxy2204 Posted June 6, 2016 #61 Share Posted June 6, 2016 I applied on the web site on Thursday evening and got a confirmation email right away and the NEXT DAY(FRIDAY) got my status match email with my card and number!! :D;) Hi Suzyed, I resubmitted last night online but this time I didn't' get any box saying it was successfull. Just wondering what surver (Internet explorer, mozilla firefox ..etc..) do you guys use? I used google chrome, not sure if that is why it's not working?:( thanks Link to comment Share on other sites More sharing options...
AEckhardt Posted June 6, 2016 #62 Share Posted June 6, 2016 I use Chrome, I had no issue and had received the reply with my status match by the next day. :confused: Link to comment Share on other sites More sharing options...
Rare nikkiw60 Posted June 6, 2016 #63 Share Posted June 6, 2016 From the uk you just need to email a copy of the card you want to be matched to and fill in the application form, why not try that? Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
houseofduck Posted June 6, 2016 #64 Share Posted June 6, 2016 I applied for a status match using the web form. It took about two weeks before I received the email with the card and number! Link to comment Share on other sites More sharing options...
suzyed Posted June 6, 2016 #65 Share Posted June 6, 2016 Hi Suzyed,I resubmitted last night online but this time I didn't' get any box saying it was successfull. Just wondering what surver (Internet explorer, mozilla firefox ..etc..) do you guys use? I used google chrome, not sure if that is why it's not working?:( thanks Could be? I use Safari. Good luck! Link to comment Share on other sites More sharing options...
millie-may Posted June 6, 2016 #66 Share Posted June 6, 2016 I sent MSC a copy of the form which I downloaded yesterday. I used the Adobe fill and sign app and simply provided my Princess circle number and sent it back to them. This morning I had an email confirming our new MSC status as Black. At first it was not showing on a booking we have for November but, after another email to them, I received confirmation a few minutes later. Thrilled. They certainly are a breath of fresh air when compared with Princess. Link to comment Share on other sites More sharing options...
BethV114 Posted June 6, 2016 #67 Share Posted June 6, 2016 I printed out and scanned the welcome page from my husband's and my Captain's club accounts yesterday, then e-mailed them to the address given on the status match page. We both received e-mails with our membership numbers/black cards around lunchtime today. I was quite impressed with the very short turnaround time! Link to comment Share on other sites More sharing options...
roxy2204 Posted June 7, 2016 #68 Share Posted June 7, 2016 (edited) Ended up calling them. Their website works on and off I was told . Received an email with the forms . It takes 3 business days to process the kind lady I spoke to said. She said Carnival Gold = MSC Silver :) After Status match do you have to notify your TA? ( Do you still qualify for perks even if this is first time sailing and after final payment has been made since March? ) I'm not sure if the perks also qualify if I have a group booking (16+ cabins) Edited June 7, 2016 by roxy2204 Link to comment Share on other sites More sharing options...
roxy2204 Posted June 7, 2016 #69 Share Posted June 7, 2016 Got my status matched same day ;) Link to comment Share on other sites More sharing options...
Rare Kelownabccan Posted June 8, 2016 #70 Share Posted June 8, 2016 Saw this new feature of matching.......already MSC Gold.....but what do they match for us.....HAL three stars or Princess Platinum.....we have those also.....what extra perks would I get for Msc if get the black????......thinking about a MSC cruise again....Ken Thought somebody would know before I send stuff in...send both??? and see what happens?? Link to comment Share on other sites More sharing options...
Skier52 Posted June 8, 2016 #71 Share Posted June 8, 2016 Thought somebody would know before I send stuff in...send both??? and see what happens?? Princess Ruby goes to Silver, Elite goes to Black, so you can have an informed guess that Platinum would be matched at Gold, but it is only a guess. As for HAL I don't have any information other than it is the 3rd level, of five, so I doubt it will match with Black. extra benefits for Black can be seen below Link to comment Share on other sites More sharing options...
dst87 Posted June 8, 2016 #72 Share Posted June 8, 2016 I'm late to this thread, but I thought I'd share my experience. I submitted on a bank holiday weekend via the form on the website (I think I applied on the Friday or Saturday). I used a screenshot of my MyCelebrity account showing the number of points (130, meaning I was one cruise away from being a Select member). On Monday 30th (which was a bank holiday, and just a couple days after I submitted) I got an email back from MSC confirming my silver status. When I log in I can see they've credited my account with 2,200 points. As my first MSC cruise is a week in YC, I'll be half way to Gold once that's done. My TA retroactively applied the 5% discount to my booking, which was made before I applied for the status match. Link to comment Share on other sites More sharing options...
dexddd Posted June 8, 2016 #73 Share Posted June 8, 2016 I applied on the web site on Thursday evening and got a confirmation email right away and the NEXT DAY(FRIDAY) got my status match email with my card and number!! :D;) You need to play the lottery. Link to comment Share on other sites More sharing options...
ARoseNC Posted June 10, 2016 #74 Share Posted June 10, 2016 Just received my husband's status match email today. He submitted his Marriott Gold status and they matched it to Gold level. :) Link to comment Share on other sites More sharing options...
champagne123 Posted June 11, 2016 #75 Share Posted June 11, 2016 Good morning. I am Gold on Carnival and Platinum on RCCL. Does anyone know where either one of these would put me on MSC? Trying to figure out which info to submit. :) Link to comment Share on other sites More sharing options...
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