tcsmithh Posted July 6, 2016 Author #51 Share Posted July 6, 2016 Thanks for posting the outcome and glad things are straightened out. In our experience Celebrity does an excellent job of addressing issues when you get beyond the front-line call center staff. i agree, and i wanted to make sure X got their fair shake to. not everybody shares positive outcomes. thanks -tom Link to comment Share on other sites More sharing options...
JVilleGal Posted July 6, 2016 #52 Share Posted July 6, 2016 i agree, and i wanted to make sure X got their fair shake to. not everybody shares positive outcomes. thanks -tom Cruise critic needs a "Like" button :) Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare hcat Posted July 7, 2016 #53 Share Posted July 7, 2016 Happy it worrked out! Enjoy the cruise! Link to comment Share on other sites More sharing options...
RickT Posted July 7, 2016 #54 Share Posted July 7, 2016 Thanks for circling back and letting us know the outcome. Glad to hear the original offer was honoured. Did you ever find out how things went sideways or why your TA wasn't able to straighten it out? Enjoy your cruise! I'm sure that first drink on board is going to taste very good. Link to comment Share on other sites More sharing options...
JVilleGal Posted July 7, 2016 #55 Share Posted July 7, 2016 My vote is incompetent Travel Agent :( Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
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