internetwhiz Posted September 6, 2016 #351 Share Posted September 6, 2016 Just saw this thread today :( We purchased 2 Ultimate beverage packages for our cruise this coming Sunday. Out of curiosity, I put 2 of the new Deluxe packages in our cart for the same cruise on my cruise planner and it is decently cheaper than what we already paid for the 2 Ultimate packages. A bit irritated that those who purchased the Premium packages at a cheaper price will also be given the Deluxe package. Has anyone called to get some type of credit for this price difference? I am going to be calling tonight! Why not cancel the ultimate and buy Deluxe. You can do that, right? Link to comment Share on other sites More sharing options...
son3cruisers Posted September 6, 2016 #352 Share Posted September 6, 2016 Old packages are still for sale in my cruise planner, with the 20% discount??? No select package, but Ultimate and Premium, with pop package and royal refreshment. I thought the new packages were starting today? This is on the Canadian website. Link to comment Share on other sites More sharing options...
chuklehead07 Posted September 6, 2016 #353 Share Posted September 6, 2016 Why not cancel the ultimate and buy Deluxe. You can do that, right? Just did that! Thank you :) Link to comment Share on other sites More sharing options...
internetwhiz Posted September 6, 2016 #354 Share Posted September 6, 2016 Just did that! Thank you :) :). Link to comment Share on other sites More sharing options...
dpostman Posted September 6, 2016 #355 Share Posted September 6, 2016 Old packages are still for sale in my cruise planner, with the 20% discount???No select package, but Ultimate and Premium, with pop package and royal refreshment. I thought the new packages were starting today? This is on the Canadian website. My cruise planner is all in CAD funds and is already showing the new Beverage packages. The Deluxe is offered at 62.40 CAD with the 20% discount (Exact same price as Ultimate package was). But no discount for the 3 other non-alc pkgs. The Non-alc packages are all up. Soda up a little bit to $11.05, Royal Refreshment is now $33.80 (up almost $10) and the Evian Water package is $50.70:eek: That is almost a full tank of gas! I purchased the Ultimate about 5 weeks ago for my DW and I the same day the 20% off showed up for $59.80, and the next day it was up to $62.40 and the premium was up to $59.80 I checked my planner today before noon Atlantic time, and the old packages were still there. When I came back from lunch at 1pm, the new packages had replaced the old ones. dp Link to comment Share on other sites More sharing options...
comet11 Posted September 6, 2016 #356 Share Posted September 6, 2016 Just booked the old packages for March 25 HOS. New packages not showing up yet for me. Link to comment Share on other sites More sharing options...
mgo51 Posted September 6, 2016 #357 Share Posted September 6, 2016 Just got the deluxe bev pkg for a cruise in July of 2017..at $44.00 per day person. .20 percent is still on..have to add 18 percent tip..still a better deal Link to comment Share on other sites More sharing options...
CC TX Cruiser Posted September 6, 2016 #358 Share Posted September 6, 2016 Those that have the Select will keep tHe select. Those with Premium and Ultimate packages will revert to the new Deluxe package at no extra charge. That what I was just told when I called to upgrade from Premium to the Ultimate package. The lady said the cost would be $54/day (which included 18%) but she said I should wait as my current Ultimate would revert to the Deluxe at no extra cost. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
gliles Posted September 6, 2016 #359 Share Posted September 6, 2016 Just been quoted by phone an extra 22 to 25 dollars to upgrade to the Deluxe package that is with gratuities included worked out to an extra £468 for 13 nights on top off £780 for select:mad: If they even let you do that, I've been told that I can purchase the Deluxe package but can't upgrade from the select that was a promotion. A promotion that swayed my decision to choose this cruise. It was part of the package knowing I could upgrade it as I have done before. Link to comment Share on other sites More sharing options...
jpuglvr Posted September 6, 2016 #360 Share Posted September 6, 2016 The deluxe is showing at $46 including the 20% discount plus grats so $2 more per day than the discounted premium package price I paid this weekend, which will get bumped up to the deluxe. We are on the Anthem in November for a ten day. Not as big of a savings I would have thought considering they kept the discount in but I'll take it!! Link to comment Share on other sites More sharing options...
mgo51 Posted September 6, 2016 #361 Share Posted September 6, 2016 Īcruise we have in October we had premium pkg..they said we would automatically be deluxe. .no extra charge. .now getting premium coffee. .happy camper. .every bit helps ..October is transatlantic. .lots of sea days. .drink pkg pays off Link to comment Share on other sites More sharing options...
denatravels Posted September 6, 2016 #362 Share Posted September 6, 2016 Interesting that there is only a $20 difference between the alcoholic and non-alcohol packages. THIS may push some into upgrading packages, as it's only two drinks difference. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
gliles Posted September 6, 2016 #363 Share Posted September 6, 2016 Now advertising the Deluxe package as complimentary Sent from my iPad using Forums Yes, until they decide to make another change. Link to comment Share on other sites More sharing options...
beachgirl222 Posted September 6, 2016 #364 Share Posted September 6, 2016 It looks like since I pre-purchased the premium package for us both on Oct 2 sailing of allure it will be honored. Sounds to me like it will be really confusing for crew and passengers trying to keep straight all the previous packages and new packages. I don't understand why they change things without any warning. Link to comment Share on other sites More sharing options...
traveler279 Posted September 6, 2016 #365 Share Posted September 6, 2016 As of 7:30 pm EDT you could still book UP, PP, Royal Replenish and Refreshment, and Evian packages for the 24 Feb 2017 Serenade sailing. Not sure how long they'll be there. Select is already gone. UP and PP are at 20% discount. Link to comment Share on other sites More sharing options...
qanderson Posted September 7, 2016 #366 Share Posted September 7, 2016 It looks like since I pre-purchased the premium package for us both on Oct 2 sailing of allure it will be honored. Sounds to me like it will be really confusing for crew and passengers trying to keep straight all the previous packages and new packages. I don't understand why they change things without any warning. Your premium package will be automatically upgraded to the new deluxe package. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
excitedcruisingnewbie Posted September 7, 2016 #367 Share Posted September 7, 2016 Sorry about reposting this a couple of times just hoping somebody can help. Hi all, Hoping somebody can help me. While the old packages were available still yesterday (before US ticked over to 6/9) I quickly called RCI 1800 number and booked 3 x premium packages (were planning to originally buy 2 x premium and 1 x ultimate until I read of the new package upgrades). Anyway, all 3 packages worked out to be $69 a day AUD which apparently included a 20% off discount?? I have logged in today to see the new packages and the ultimate is the same price ($69 a day including 20% discount)??? How does that work??? I thought the premium was being upgraded to the deluxe "at no extra cost". It seems like no extra cost because they're the same price? Link to comment Share on other sites More sharing options...
lalalemon Posted September 8, 2016 #368 Share Posted September 8, 2016 Has anybody else only got a limited number of packages to choose from on their cruise planner? I've only got the option of deluxe, Evian water and soda?! Have emailed RCCL but no reply as yet! The cynical in me is thinking they're doing this to get me to buy the deluxe package?! We don't want the deluxe package though as neither of us drink alcohol. Soda package is also useless for my husband as he doesn't drink soda, he only drinks juice and the non-alcoholic cocktails. So we want the refreshment package. Link to comment Share on other sites More sharing options...
fragilek Posted September 8, 2016 #369 Share Posted September 8, 2016 (edited) to round this info up for the promo UK select passage - We have now been told phone and email that we can upgrade on board to the deluxe for$10 + 18:D Edited September 8, 2016 by fragilek Link to comment Share on other sites More sharing options...
Mim Lloyd Posted September 8, 2016 #370 Share Posted September 8, 2016 I emailed Mike Bayley, Customer Services and Crown & Anchor the day before yesterday. Still waiting for my reply .... :( Link to comment Share on other sites More sharing options...
kevinyork Posted September 8, 2016 #371 Share Posted September 8, 2016 to round this info up for the promo UK select passage - We have now been told phone and email that we can upgrade on board to the deluxe for$10 + 18:D So thats to upgrade from Select to the Deluxe Package? Any chance you can post the email on here showing the name/header etc as they are not responding to my email? Link to comment Share on other sites More sharing options...
fragilek Posted September 8, 2016 #372 Share Posted September 8, 2016 I would give then a day or so - I believe he is inundated :rolleyes: I have also asked customer services uk who originally gave me the wrong info to do something about this and put a post in facebook /RCL web or update the FQA stuff . Laugh was on the phone call from mike bayleys team the rep said that he believed some rumors had being going around that we would have to pay double - I quickly pointed that that these rumors were started by the UK- customer services, uk exec customer services and c&a- he didn't respond Link to comment Share on other sites More sharing options...
Mass2Cruise Posted September 8, 2016 #373 Share Posted September 8, 2016 Interested in how things work out for those who prebooked. I've had the select package for my October Anthem cruise for some time. I guess I'm getting either that or the new deluxe package?? Link to comment Share on other sites More sharing options...
fragilek Posted September 8, 2016 #374 Share Posted September 8, 2016 So thats to upgrade from Select to the Deluxe Package? Any chance you can post the email on here showing the name/header etc as they are not responding to my email? I am not sure how to do that as it has my name in several paragraphs. I could cut and paste what I can but it would loose authenticity. If anyone knows how I can blank out my details let me know. (cant be in word as I don't have mircosoft office) Link to comment Share on other sites More sharing options...
Captain Rob Posted September 8, 2016 #375 Share Posted September 8, 2016 I am not sure how to do that as it has my name in several paragraphs. I could cut and paste what I can but it would loose authenticity. If anyone knows how I can blank out my details let me know. (cant be in word as I don't have mircosoft office) If you have a scanner you could print the email then with a pen obliterate your name. Scan the document and post. Robin Link to comment Share on other sites More sharing options...
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