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Ps up sell advice please


blizzardboy
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We did this on our Oct 2015 11-day Southern. When the email came out offering the upgrade, it was about 20 days before departure and both PSs were available (Oosterdam). They offered the upgrade for $999/person, which we jumped on.

 

Be quick though - I called in within 10 minutes of the email going out, and the first one had already been taken.

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I got an offer for a Verandah to Neptune for a 7 day Caribbean for $699pp or Verandah to Superior Suite for $299pp.

 

In 2010 I got an offer from SY to Neptune for 10 day Panama for $399pp.

 

Not sure if there is any "typical" offer.

Edited by VermeulT
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I just got a e-mail from HAL offering us the same upsell for our Jan .2nd.

11 day Southern Caribbean for $1899 pp.Plus additional for Cancellation Insurance.:eek:

I was thinking of calling and counter offering around $1000 pp.:confused:

 

Well,they counter offered $1,499 pp plus 10% additional for Cancellation

Insurance, comes to $1648 pp

They have 3 PS available.I will hold off and see if they come down.:)

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What would be a fair or typical price to up sell from a Neptune to a Pinnacle on a 7-day Caribbean cruise mid-Jan? Both are presently available. Thanks in advance for your advice.

bb

 

What is the per day value to you for the upsell. How much time will you be spending in your Neptune cabin or enjoying the extra perks on a 7 day cruise, which in fact is really a 5 day cruise if you don't count departing and arriving days?

Edited by OlsSalt
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What is the per day value to you for the upsell. How much time will you be spending in your Neptune cabin or enjoying the extra perks on a 7 day cruise, which in fact is really a 5 day cruise if you don't count departing and arriving days?

 

Actually six days. Holland doesn't count embarkation as one of the days.

For example:

 

Day Date Port Arrive Depart

0 03 Mar 2017 Tampa, Florida, US

1 04 Mar 2017 At Sea

2 05 Mar 2017 Cozumel, Mexico

3 06 Mar 2017 Mahogany Bay, Roatan, Honduras

4 07 Mar 2017 Santo Tomas de Castilla, Guatemala

5 08 Mar 2017 Costa Maya, Mexico

6 09 Mar 2017 At Sea

7 10 Mar 2017 Tampa, Florida, US

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Actually six days. Holland doesn't count embarkation as one of the days.

For example:

 

Day Date Port Arrive Depart

0 03 Mar 2017 Tampa, Florida, US

1 04 Mar 2017 At Sea

2 05 Mar 2017 Cozumel, Mexico

3 06 Mar 2017 Mahogany Bay, Roatan, Honduras

4 07 Mar 2017 Santo Tomas de Castilla, Guatemala

5 08 Mar 2017 Costa Maya, Mexico

6 09 Mar 2017 At Sea

7 10 Mar 2017 Tampa, Florida, US

 

Thanks. Yes, of course.

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Over the past 3 years I have received 2 upsells from a Neptune to the Penthouse on 10 and 11 day cruises. One was for $999, the other $1199. I passed on both since both times we had deck 5 aft-wraps which we really like.

 

We're those PP or total?

 

I would be tempted if it were total.

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Let us know if they make an offer you can't refuse. We are hoping for an upsell to a Neptune and would like to be proactive if one becomes available.

:)

 

I would suggest you deciding what the max is you would be willing to pay and pre-authorizing your TA to accept an offer up to $xxx.

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What would be a fair or typical price to up sell from a Neptune to a Pinnacle on a 7-day Caribbean cruise mid-Jan? Both are presently available. Thanks in advance for your advice.

bb

 

We got (and accepted) a Neptune-to-Pinnacle upsell on the November 18 Oosterdam 7-day Western Caribbean out of Tampa for $399 per person.

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Let us know if they make an offer you can't refuse. We are hoping for an upsell to a Neptune and would like to be proactive if one becomes available.

:)

 

I did not hear any more from HAL,they probably got the 3 PS sold.

I am quite content with my NS,it has all the perks of the PS other than size.

My opinion is if the PS had an extra shower it would be more desirable.

Wishing you good luck on your upsell:)

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