SY7DNEY CRUISER Posted December 28, 2016 #1 Share Posted December 28, 2016 I received this from my travel agent Dear John Please find attached update itinerary change from Cruise line. with Bandar Seri Begawan port has been swap to Kota Kinabalu. The Port Authorities in Bandar Seri Begawan have advised us that we will be unable to call as they have unfortunately not been able to complete port dredging work as planned. We have, however, been able to swap it for a call at Kota Kinabalu. In the northern part of the diverse island of Borneo, the city is known for its bustling markets, modern boardwalk, beaches and waterfront Kota Kinabalu City Mosque. Shore excursions in Borneo will be available to book shortly via Voyage Personaliser. Also, as a consequence of the political relationship between Taiwan and China we are now unable to sail between the two countries and have had to replace the call at Keelung for a sea day. We are very sorry to make these changes but hope that you will understand that we have had to take these late decisions. We look forward to welcoming you on board. In addition they have cancelled Caines which was supposed to be a tender port and replaced it with a sail by!!! They should have been aware of the political situation between China and Taiwan it has not been changes for 50 years. Who organised this schedule? Incompetence. Cairns was scheduled to be tender port from 8am to 1pm. If would be impossible to transfer the passengers to and from the port in such a short time. They should have extended the stay. No reason was given. Last year on the world cruise on the Pacific Princess we called at Brunei. The captain was nervous getting the 30000 ton Pacific Princess out through the channel No amount of dredging would fix the problem. Cunard need to do their homework regarding the ports. It is unreasonable to cancel three ports. No compensation has been offered. Link to comment Share on other sites More sharing options...
SY7DNEY CRUISER Posted December 28, 2016 Author #2 Share Posted December 28, 2016 Cunard How about an extra day in Hong Kong now that you have cancelled Keelung. Another sea day in un acceptable Link to comment Share on other sites More sharing options...
Aussieflyer Posted December 28, 2016 #3 Share Posted December 28, 2016 Cunard How about an extra day in Hong Kong now that you have cancelled Keelung. Another sea day in un acceptable Highly unlikely given that there probably wouldn't be wharf availability. Your travel insurance may allow you to cancel if you feel strongly. Link to comment Share on other sites More sharing options...
Rare roscoe39 Posted December 28, 2016 #4 Share Posted December 28, 2016 I received this from my travel agentDear John Please find attached update itinerary change from Cruise line. with Bandar Seri Begawan port has been swap to Kota Kinabalu. The Port Authorities in Bandar Seri Begawan have advised us that we will be unable to call as they have unfortunately not been able to complete port dredging work as planned. We have, however, been able to swap it for a call at Kota Kinabalu. In the northern part of the diverse island of Borneo, the city is known for its bustling markets, modern boardwalk, beaches and waterfront Kota Kinabalu City Mosque. Shore excursions in Borneo will be available to book shortly via Voyage Personaliser. Also, as a consequence of the political relationship between Taiwan and China we are now unable to sail between the two countries and have had to replace the call at Keelung for a sea day. We are very sorry to make these changes but hope that you will understand that we have had to take these late decisions. We look forward to welcoming you on board. In addition they have cancelled Caines which was supposed to be a tender port and replaced it with a sail by!!! They should have been aware of the political situation between China and Taiwan it has not been changes for 50 years. Who organised this schedule? Incompetence. Cairns was scheduled to be tender port from 8am to 1pm. If would be impossible to transfer the passengers to and from the port in such a short time. They should have extended the stay. No reason was given. Last year on the world cruise on the Pacific Princess we called at Brunei. The captain was nervous getting the 30000 ton Pacific Princess out through the channel No amount of dredging would fix the problem. Cunard need to do their homework regarding the ports. It is unreasonable to cancel three ports. No compensation has been offered. Situations change, the Itins are worked out three years in advance and over that period Brunei probably thought they would have the dredging done and they haven't - so what is Cunard meant to do? Get out the shovels and dig it themselves? We visited Brunei this year on the QV world cruise - frankly you are not missing much. Although it is always disappointing to miss ports the worlds political situation is changing very fast and I don't think that Cunard can be blamed for taking the safer option if somewhere looks a bit dicey. Enjoy your day at sea. Link to comment Share on other sites More sharing options...
gfs1ram Posted January 5, 2017 #5 Share Posted January 5, 2017 I received this from my travel agentDear John Please find attached update itinerary change from Cruise line. with Bandar Seri Begawan port has been swap to Kota Kinabalu. The Port Authorities in Bandar Seri Begawan have advised us that we will be unable to call as they have unfortunately not been able to complete port dredging work as planned. We have, however, been able to swap it for a call at Kota Kinabalu. In the northern part of the diverse island of Borneo, the city is known for its bustling markets, modern boardwalk, beaches and waterfront Kota Kinabalu City Mosque. Shore excursions in Borneo will be available to book shortly via Voyage Personaliser. Also, as a consequence of the political relationship between Taiwan and China we are now unable to sail between the two countries and have had to replace the call at Keelung for a sea day. We are very sorry to make these changes but hope that you will understand that we have had to take these late decisions. We look forward to welcoming you on board. In addition they have cancelled Caines which was supposed to be a tender port and replaced it with a sail by!!! They should have been aware of the political situation between China and Taiwan it has not been changes for 50 years. Who organised this schedule? Incompetence. Cairns was scheduled to be tender port from 8am to 1pm. If would be impossible to transfer the passengers to and from the port in such a short time. They should have extended the stay. No reason was given. Last year on the world cruise on the Pacific Princess we called at Brunei. The captain was nervous getting the 30000 ton Pacific Princess out through the channel No amount of dredging would fix the problem. Cunard need to do their homework regarding the ports. It is unreasonable to cancel three ports. No compensation has been offered. Apologises if I have my wires crossed here but are we talking about the QM2 March 2017? If so Cairns has not been cancelled (according to the itinerary on web-site) nor was it supposed to be a tender port from 8 - 1pm. They are still offering 7 hour trips on the 'cruise organiser'?? Link to comment Share on other sites More sharing options...
SY7DNEY CRUISER Posted January 5, 2017 Author #6 Share Posted January 5, 2017 QM2 2017 Sydney to Shanghai 02 Mar 17, Sydney, Australia Arr. Embark Dep. 11.30pm 03 Mar 17, At Sea 04 Mar 17, Brisbane, Australia Arr. 8am Dep. Disembark 05 Mar 17, At Sea 06 Mar 17, Airlie Beach, Australia Arr. 8am Dep. 5pm 07 Mar 17, Cairns, Yorkey'S Knob Arr. 9am Dep. 1pm 08 Mar 17, At Sea 09 Mar 17, At Sea 10 Mar 17, At Sea 11 Mar 17, At Sea 12 Mar 17, At Searline Beach 13 Mar 17, Bandar Seri Begawan, Brunei Arr. 9am Dep. 7pm 14 Mar 17, At Sea 15 Mar 17, Ho Chi Minh City (Phu My), Vietnam Arr. 6am Dep. 5pm Here is the original itinerary taking for my ticket Cairnes was scheduled from 9 to 1 to be a tender pork from Yorkers' Knob On the cruise Personalizer it is now a sail by I'm not sure what this means perhaps tthe locals could come out and sell souvenirs and trinkets The only tours are now from Airlie Beach Link to comment Share on other sites More sharing options...
gfs1ram Posted January 7, 2017 #7 Share Posted January 7, 2017 Hello John Thank you for your reply/clarification. Although we booked QM2 Sydney to Hong Kong in October we were fortunate enough to have a two week Med cruise on QV and a two week Caribbean cruise on Azura scheduled for November and December so what with Christmas and the New Year we are only now starting to focus on the QM2 trip. You are indeed correct (unfortunately) and having looked into this in more detail from your initial comment, although in my Voyage Personaliser the calendar still says 'port' day the scheduled itinerary says 'sail by' What was confusing me, in my original post, is that Cunard are still advertising inside cabins as available on their UK web-site, which is where I was looking. On this, the itinerary still includes Yorkies Knob as a port of call and indeed they are still listing several tours (including 7 hour ones) as examples of tours available?? Very misleading and dare I say illegal (misrepresenting) to anyone making a booking now. Cairns was still listed when we made our booking although I see from comments on the Roll Call page that it was actually dropped in early October for some reason. So we were misled and now rather disappointed as we will now have six consecutive days at sea. Regards Graham Link to comment Share on other sites More sharing options...
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