schwesterellibelli Posted January 30, 2017 #1 Share Posted January 30, 2017 I got an email on Friday that my cruise -04-02-2018 is cancelled due a charter .When I go online my cruise is still in my profile. What to do ? I paid 500 $ deposit. Is there anyone who had the same issue ? Thanks Ellen Link to comment Share on other sites More sharing options...
Rare villauk Posted January 30, 2017 #2 Share Posted January 30, 2017 I got an email on Friday that my cruise -04-02-2018 is cancelled due a charter .When I go online my cruise is still in my profile. What to do ? I paid 500 $ deposit.Is there anyone who had the same issue ? Thanks Ellen This charter was mentioned on another thread last week: http://boards.cruisecritic.com/showthread.php?t=2447946 Link to comment Share on other sites More sharing options...
davekathy Posted January 30, 2017 #3 Share Posted January 30, 2017 (edited) I got an email on Friday that my cruise -04-02-2018 is cancelled due a charter .When I go online my cruise is still in my profile. What to do ? I paid 500 $ deposit.Is there anyone who had the same issue ? Thanks Ellen Didn't you also receive from Celebrity options and details for a replacement Cruise? You should have. Edited January 30, 2017 by davekathy Link to comment Share on other sites More sharing options...
loosygoosy Posted January 30, 2017 #4 Share Posted January 30, 2017 Best to just call them directly or your booking agent. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
sandc4e Posted January 30, 2017 #5 Share Posted January 30, 2017 (edited) I would not be happy. Edited January 30, 2017 by sandc4e Link to comment Share on other sites More sharing options...
cruisebunny32 Posted January 30, 2017 #6 Share Posted January 30, 2017 That happened to us once. We had to select another date or go on another ship. Celebrity will be able to assist you. Link to comment Share on other sites More sharing options...
Lucie Renee Posted January 30, 2017 #7 Share Posted January 30, 2017 Who charters an entire cruise ship? Just curious. Link to comment Share on other sites More sharing options...
MartinsCruise Posted January 30, 2017 #8 Share Posted January 30, 2017 I got an email on Friday that my cruise -04-02-2018 is cancelled due a charter .When I go online my cruise is still in my profile. What to do ? I paid 500 $ deposit.Is there anyone who had the same issue ? Thanks Ellen We were also booked on this cruise. Celebrity allowed us to change to another cruise for the same amount we were paying for the original one which was a great price. They also gave us $200 OBC. I think one of the options is April 14 which has much higher fares so if you select that one, you're getting a great deal. You should call them or your TA soon. Link to comment Share on other sites More sharing options...
cruising in mn Posted January 30, 2017 #9 Share Posted January 30, 2017 Who charters an entire cruise ship? Just curious. This has been going on with the Summit for the last 3 years, and next 2 for sure. They charter out as theme cruises. Its unfortunate its always the Summit, and ALWAYS when its cold in the upper midwest and we'd like to get away. If you booked through an agent, they'll help you re-schedule, if you booked yourself with X, they should call you. There is an entire dept that is all they do. Very common, unfortunately Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted January 30, 2017 #10 Share Posted January 30, 2017 (edited) OP, hope you get it worked out. Good luck. Edited January 30, 2017 by DrivesLikeMario Link to comment Share on other sites More sharing options...
JMG Posted January 30, 2017 #11 Share Posted January 30, 2017 Who charters an entire cruise ship? Just curious. Lots of groups charter the ships. I am going on a Zumba Cruise on Royal in April...passengers got bumped...Friends are on the Summit for a Jazz Cruise this week that is a charter. It happens frequently. The smaller ships are prime for charters since they are easier to sell out to Jazz fans or whatever group it is that does the charter. Link to comment Share on other sites More sharing options...
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