chipsdog Posted February 6, 2017 #1 Share Posted February 6, 2017 My full balance is due 16 February, however, I would like to delay payment until 26 February in order to use my AMEX card (new year starting for companion voucher) Has anyone managed to delay payment and what excuse did you use? thank you Link to comment Share on other sites More sharing options...
balf Posted February 6, 2017 #2 Share Posted February 6, 2017 There is no valid excuse for breaking a contract, you would forfeit your deposit and lose your cruise. David Link to comment Share on other sites More sharing options...
Pennbank Posted February 6, 2017 #3 Share Posted February 6, 2017 There is no valid excuse for breaking a contract, you would forfeit your deposit and lose your cruise. David I know someone who accidentally forget to pay the final Balance for a cruise and Cunard have just cancelled the cruise without any notification. Caused a few problems as it was difficult to rebook at similar price. Link to comment Share on other sites More sharing options...
cruiseluvva Posted February 6, 2017 #4 Share Posted February 6, 2017 The only time we have asked - and been granted - permission to delay final payment was last month. We were waiting on news from the hospital about my mother and weren't sure whether to pay the balance or cancel. In the event, as a result of her health we cancelled. In any case we were asking our TA, and not Cunard, if we might delay payment for just a few days, as they require payment two weeks before Cunard. I would not think to ask Cunard as it goes against the Ts&Cs. Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted February 6, 2017 #5 Share Posted February 6, 2017 The only time we have asked - and been granted - permission to delay final payment was last month. We were waiting on news from the hospital about my mother and weren't sure whether to pay the balance or cancel. In the event, as a result of her health we cancelled. In any case we were asking our TA, and not Cunard, if we might delay payment for just a few days, as they require payment two weeks before Cunard. I would not think to ask Cunard as it goes against the Ts&Cs. My TA asks for final payment early, too. Their computer sends out reminders automatically so you don't forget. The agency doesn't want people to forget and lose their cruise. Because you know, the customer who forgets is likely to blame the TA. Link to comment Share on other sites More sharing options...
Rare BlueRiband Posted February 6, 2017 #6 Share Posted February 6, 2017 For a good repeat customer a TA might let one pay past their due by date but Cunard must have their money on time and in full. Payment due date is payment due date - especially since you are doing this for "points" and not for any family circumstance. Your booking will be cancelled and your stateroom will go into inventory where anybody can immediately jump on it. Link to comment Share on other sites More sharing options...
cruiseluvva Posted February 6, 2017 #7 Share Posted February 6, 2017 The only time we have asked - and been granted - permission to delay final payment was last month. We were waiting on news from the hospital about my mother and weren't sure whether to pay the balance or cancel. In the event, as a result of her health we cancelled. In any case we were asking our TA, and not Cunard, if we might delay payment for just a few days, as they require payment two weeks before Cunard. I would not think to ask Cunard as it goes against the Ts&Cs. Yes, I perhaps wasn't clear, I was asking my TA if I could have a few days beyond THEIR payment date, which was two weeks before Cunard's date, to which they agreed to extend by a week. Payment would then still have been with Cunard by their required date - had we been able to continue with the cruise. Link to comment Share on other sites More sharing options...
Former Goalie Posted February 6, 2017 #8 Share Posted February 6, 2017 Yes, I perhaps wasn't clear, I was asking my TA if I could have a few days beyond THEIR payment date, which was two weeks before Cunard's date, to which they agreed to extend by a week. Payment would then still have been with Cunard by their required date - had we been able to continue with the cruise. Our cruise agency (one of the large online ones) sends out auto reminders stating payment due a few days before the actual cut off date. It's a CYA thing, last day to pay in our instance is 91 days out per Cunard policy. If you do not pay the remaining balance by that date, it's a case of you snooze, you lose. You lose your hold on that stateroom, and it opens up for anyone to book. Link to comment Share on other sites More sharing options...
Adammara Posted February 6, 2017 #9 Share Posted February 6, 2017 Done it once, we booked via our regular TA at that time, and once we allowed to pay on the last possible day on one occasion when we were waiting for an OK to go after cancer treatment. It helped that we were regular customers and were on a name to name basis with our contact. I doubt Cunard would do it for your stated reason! Link to comment Share on other sites More sharing options...
Salacia Posted February 6, 2017 #10 Share Posted February 6, 2017 My full balance is due 16 February, however, I would like to delay payment until 26 February in order to use my AMEX card (new year starting for companion voucher) Has anyone managed to delay payment and what excuse did you use? thank you Have you tried asking AMEX to advance the date on your card so you could make the payment on time and still get the AMEX bonus? Link to comment Share on other sites More sharing options...
Pushka Posted February 6, 2017 #11 Share Posted February 6, 2017 I know Celebrity would cancel without notice. You could try calling but I don't think the reason is compelling enough, unlike the health issues mentioned earlier. Link to comment Share on other sites More sharing options...
jcruizer Posted February 7, 2017 #12 Share Posted February 7, 2017 Our well known cruise agent did not send the final payment in time and our trip was cancelled... After 3 days of stress we had everything back but were on the other side of the ship. Compensated a few hundred US dollars but not happy. We will continue on and enjoy the ship. Leaving tomorrow for the Machu Picchu part of the trip. They did have to fight to get everything back as MP and Iguazu Falls were sold out.. I think we were lucky to get it all rebooked.... Not a good agent all the way through.... she has lost us... Sorry I diverse... glad it got sorted... Link to comment Share on other sites More sharing options...
MCC retired Posted February 7, 2017 #13 Share Posted February 7, 2017 Yes, I perhaps wasn't clear, I was asking my TA if I could have a few days beyond THEIR payment date, which was two weeks before Cunard's date, to which they agreed to extend by a week. Payment would then still have been with Cunard by their required date - had we been able to continue with the cruise. You will be Okay . Cruise line Final Payment date is all that matters . Inform your TA of what you wish to do so they don't flood you with reminders for missing their date. Link to comment Share on other sites More sharing options...
cruiseluvva Posted February 7, 2017 #14 Share Posted February 7, 2017 You will be Okay . Cruise line Final Payment date is all that matters . Inform your TA of what you wish to do so they don't flood you with reminders for missing their date. Thank you, but because of my mother's poor health it was necessary to cancel which I did before payment was made. Link to comment Share on other sites More sharing options...
chipsdog Posted February 8, 2017 Author #15 Share Posted February 8, 2017 Thank you everyone, I think I had better pay or I will be divorced if the cruise gets cancelled. thank you Link to comment Share on other sites More sharing options...
Rare Solent Richard Posted February 10, 2017 #16 Share Posted February 10, 2017 My full balance is due 16 February, however, I would like to delay payment until 26 February in order to use my AMEX card (new year starting for companion voucher) Has anyone managed to delay payment and what excuse did you use? thank you Surely Cunard would charge a fee for using this card? Link to comment Share on other sites More sharing options...
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