cruiser02 Posted April 16, 2017 #1 Share Posted April 16, 2017 Life happens. Due to family emergency we will not be able to board the Quest 18 Apr in Barcelona. The best we can do is arrive in Pisa and meet the ship in Livorno BUT is is possible to board there?? Frustrating ... there is no one at Azamara to help us on a Sunday !! Tried every number I can locate only to hear they are closed on Sunday Thought travel was 24/7 Link to comment Share on other sites More sharing options...
cruiser02 Posted April 16, 2017 Author #2 Share Posted April 16, 2017 I did find an Emergency contact number !! Reached an extremely helpful representative . Yes, we can join the ship in Pisa She informed us as to the procedure. WHEW What a morning. Link to comment Share on other sites More sharing options...
hrhdhd Posted April 16, 2017 #3 Share Posted April 16, 2017 I am glad you got an answer. It is Easter, which may explain the closure. Link to comment Share on other sites More sharing options...
laurieb Posted April 16, 2017 #4 Share Posted April 16, 2017 Azamara is always closed on Sunday, and after noon or so ET on Saturday; not all wholesale (or retail for that matter) travel companies are open 24/7. I know of several land based wholesale companies that are closed Sundays Link to comment Share on other sites More sharing options...
BBMacLaird Posted April 17, 2017 #5 Share Posted April 17, 2017 I did find an Emergency contact number !! Reached an extremely helpful representative . Yes, we can join the ship in Pisa She informed us as to the procedure. WHEW What a morning. I'm glad you reached someone to ease your worries today. Though I'm sorry you'll miss a couple days onboard :( Link to comment Share on other sites More sharing options...
Spursgirl Posted April 17, 2017 #6 Share Posted April 17, 2017 Livorno is a huge industrial port but Azamara usually has an excellent berth by the coastguard station. Your taxi will be able to take you right to the ship without difficulty. Enjoy your cruise Link to comment Share on other sites More sharing options...
cruiser02 Posted April 17, 2017 Author #7 Share Posted April 17, 2017 Thanks everyone. The Emergency contact was in the documents but not where it Popped up at you. Trying to find a flight any where was the problem: expensive and over crowded with only the dreaded middle seat Surprisingly BA had 2 business seats using miles on ONE flight to Pisa 2 days before Quest arrives. Figured that was meant to be. Found some quaint hotels ! Will miss those days on the ship but....Life Happens. Link to comment Share on other sites More sharing options...
Lottie A Posted April 17, 2017 #8 Share Posted April 17, 2017 Indeed life happens....as unfortunately I know only too well recently! :( I hope everything goes OK for you and if you have spare time in Livorno then do consider a visit to beautiful Lucca. It's fairly easy to get there by train from Livorno...you change trains at Pisa. Link to comment Share on other sites More sharing options...
cruiser02 Posted April 18, 2017 Author #9 Share Posted April 18, 2017 Thanks We have not been in Pisa since the 1970's !! Should be fun to have free time there. Our travel agent checked with Azamara and all should be in order for us. 40 cruises and never "Missed the boat" Another learning experience. There is always Plan B Link to comment Share on other sites More sharing options...
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