Back from 8 days on Vista and wondering if I am the only one disappointed?

[briankeith513]

Vista was very clean. Someone was constantly cleaning the Havana area. However, there were very inconsiderate people who left THEIR room service trays right in front of our door. I don't understand why people just don't leave that in their room! One thing I hate is walking down a passageway looking at all the leftover crap that someone shoved in their mouth.

 

That is ridiculous. :mad:

[BNBR]

We had the exact same feeling when we got back from our March Vista cruise. We've decided to not cruise newer Carnival ships (Horizon and forward) because of it.

 

Sent from my XT1254 using Tapatalk

 

I was strongly considering Vista next year. Way too many disappointed cruisers.

 

It seems like Carnival is stuffing too much into the "small" ships. They need to either go big or stick with the Conquest and Dream class. Their new offerings look very disappointing.

[crewsweeper]

There are some ships thar are really dated and needs refurbishment. Maybe it will be scheduled on its next drydock.

Thanks for your feedback.

 

 

 

Sent from my iPad using Forums

Vista is brand spanking new. OP didn't say what disappointed him.

[easyboy]

Vista is brand spanking new. OP didn't say what disappointed him.

 

 

My bad. I was thinking of another ship. Sorry.

 

 

Sent from my iPad using Forums

[PattBenatar]

The Victory is aged like myself but she has character and all the staff bend over backwards to keep her looking in top shape. I just don't understand if you went on the Victory and did not know she was a older ship then that is on you. I found her amazing, I hope Vista is just as half as good. If not I will still have a great time.

 

The comment about the Pizza in the elevators, considering the elevators gets cleaned 4+ times in a 24 hour time frame, I find your post very questionable. The staff works non-stop.

 

If it was as bad as you said it was why did you not evoke your vacation guarantee? Did you contact anyone about this "Baked on splashed food?", did you contact house keeping about the "rust"?

 

Sounds like you need to find another cruise line and let others have your cabins in the future.

[Xystence]

This appears to be a housekeeping issue rather than a ship issue. Whether the problems are due to not having enough staff or whether it's an issue with the Hotel Manager - hard to say. I've worked onboard CCL ships way back when, and you'd be surprised at just how things change with management. Some Hotel Managers are extremely picky - expect only the best & would not hesitate to let someone go if he/she felt they were neglecting their jobs - others are extremely laid back & it shows.

 

In reference to tables being left dirty - again could be lack of staff or management. I was on the Breeze a couple of years ago & I actually felt sorry for the "busboys" because they had supervisors on their back constantly. Although I felt sorry for them - tables were cleaned QUICKLY.

 

I hope this experience doesn't turn you off CCL completely. You could run into the same problems on any ship.

 

I completely agree with you here and I overheard people discussing similar issues at Guest Services throughout the voyage so people were complaining. They were fairly quick at giving away cruise credit for the complaints. It is not turning me away from Carnival, I am booked on the Sunshine next year however I am keeping an open mind and looking outside of Carnival as well as looking at Carnival for varience.

[Xystence]

We had the exact same feeling when we got back from our March Vista cruise. We've decided to not cruise newer Carnival ships (Horizon and forward) because of it.

 

Sent from my XT1254 using Tapatalk

 

I am glad to know I am not being overly picky. In my opinion it was not the ship of course, it was the staff on this ship right now. Which is likely the majority of the staff you had on your trip.

[Xystence]

The Victory is aged like myself but she has character and all the staff bend over backwards to keep her looking in top shape. I just don't understand if you went on the Victory and did not know she was a older ship then that is on you. I found her amazing, I hope Vista is just as half as good. If not I will still have a great time.

 

The comment about the Pizza in the elevators, considering the elevators gets cleaned 4+ times in a 24 hour time frame, I find your post very questionable. The staff works non-stop.

 

If it was as bad as you said it was why did you not evoke your vacation guarantee? Did you contact anyone about this "Baked on splashed food?", did you contact house keeping about the "rust"?

 

Sounds like you need to find another cruise line and let others have your cabins in the future.

 

I mentioned that I realize the Victory was an older ship both before and after I went on that cruise. Which is why I paid no mind to the older state of that ship, but coming from that seeing some of the same aging issues on such a new ship is why I used the Victory to compare. In a way the Vista felt as aged as the Victory (not slamming Victory in any way here), it's a comment on the upkeep of the Vista. Outside of the noticeable aging of the Victory, I thought that the staff and quality of everything was great. I cannot say the same for Vista.

 

Yes these issues were reported but very few of them were addressed. I do not know the crew's cleaning schedules in regards to elevators and such but unless it was possible a similar looking half eaten piece of pizza ended up in the same elevator two days apart when I happened to be on it then I am to believe it just sat. I did not take a photo of this but I took several photos to show Guest Services the various messes around the ship from cups all over tables for hours (noticed this most on deck 3 and the lido buffet). Perhaps the ship is in the middle of a staffing transition and is severely under staffed which would lead to my experience.

[Xystence]

I was strongly considering Vista next year. Way too many disappointed cruisers.

 

It seems like Carnival is stuffing too much into the "small" ships. They need to either go big or stick with the Conquest and Dream class. Their new offerings look very disappointing.

 

I have cruised on the Dream and the Magic and I absolutely loved them, zero complaints. I look forward to many cruises on those ships!

[martinchem]

Vista was very clean. Someone was constantly cleaning the Havana area. However, there were very inconsiderate people who left THEIR room service trays right in front of our door. I don't understand why people just don't leave that in their room! One thing I hate is walking down a passageway looking at all the leftover crap that someone shoved in their mouth.

 

I couldn't agree more. We had other peoples crap in front of our room too! I can't stand all the trays in the hallway. Maybe they should stop room service and require every one eat in the lido or mdr.

[SunshineOnTheBrain]

I was strongly considering Vista next year. Way too many disappointed cruisers.

 

It seems like Carnival is stuffing too much into the "small" ships. They need to either go big or stick with the Conquest and Dream class. Their new offerings look very disappointing.

Well said....agree fully!

 

Sent from my XT1254 using Tapatalk

[jimbo5544]

That is ridiculous. :mad:

 

 

Actually they are supposed to go out in the hallway

 

 

Sent from my iPad using Forums

[Keys2Heaven]

Actually they are supposed to go out in the hallway

 

 

Sent from my iPad using Forums

It looks horrid when these sit out in the passageway, especially when not picked up for some time. We left ours in our cabin and never a word wad said to us.

 

Sent from my SM-G900V using Tapatalk

[Xystence]

It looks horrid when these sit out in the passageway, especially when not picked up for some time. We left ours in our cabin and never a word wad said to us.

 

Sent from my SM-G900V using Tapatalk

 

While I know it is standard policy for these to go right outside the cabin, I completely agree with you about how horrible it looks especially when they sat there for hours upon hours and the quantity of them only seem to increase. It was better in some areas then others but it just seemed neglected as well.

[jimbo5544]

It looks horrid when these sit out in the passageway, especially when not picked up for some time. We left ours in our cabin and never a word wad said to us.

 

Sent from my SM-G900V using Tapatalk

Why would a word be said to you? Do you think your cabin steward wants scold you on poor tray etiquette? This has been asked and answered here before.

[2xsin12mths]

DH and I go on vista in November. It will be our 12th Carnival ship. We have cruised several 2 and 3 times. Favs are miracle, pride and conquest class.

Everyone def has different opinions from ship to ship. We just cruised sunshine last week and was one of my least favorite ships. Most crowded ship I was ever on. I will be doing a full review later this week!

 

 

Sent from my iPhone using Forums mobile app

[Xystence]

DH and I go on vista in November. It will be our 12th Carnival ship. We have cruised several 2 and 3 times. Favs are miracle, pride and conquest class.

Everyone def has different opinions from ship to ship. We just cruised sunshine last week and was one of my least favorite ships. Most crowded ship I was ever on. I will be doing a full review later this week!

 

 

Sent from my iPhone using Forums mobile app

 

Oh I look forward to reading that review!

[Xystence]

This is a ridiculous response to the OP's complaints. He wasn't disappointed in the vacation, he was disappointed in the ship. I've had the same thing occur and I blame the ship's management. When the crew starts slipping, I know something is going on behind the scenes.

 

I'm not one to complain to staff (unless it's something glaring), but I'll sure come here and voice my "cruise critic" opinion.

 

OP, I had a great time on the Vista and would sail on her again given the right itinerary. I don't blame you for noticing a dirty ship. One of my biggest pet peeves is dirty tables on the Lido deck and I see it all too often. For some reason (my experience only), this seems to get worse on the last couple of sea days before pulling back into the home port. Does the lido staff take those days off? I don't get it.

 

I completely agree with you here, it definitely got worse towards the end of the journey, but like I said it didn't ruin my vacation in any way. It was just out of the ordinary from my previous cruises.

 

I would sail the Vista again given the right itinerary as well.

[Keys2Heaven]

Why would a word be said to you? Do you think your cabin steward wants scold you on poor tray etiquette? This has been asked and answered here before.

 

Scold me? It seems you should learn some etiquette when replying. Either that, or you just like being a jerk.

 

We had room service once. After seeing the numerous trays in the passageway that sat there for long, we left ours in our cabin.

 

Sorry, it may be the "rules" to leave them in the passageway, but that doesn't sit well with me. Heck, I'd rather carry it back and drop it off myself, rather than let it sit out.

[jimbo5544]

Scold me? It seems you should learn some etiquette when replying. Either that, or you just like being a jerk.

 

We had room service once. After seeing the numerous trays in the passageway that sat there for long, we left ours in our cabin.

 

Sorry, it may be the "rules" to leave them in the passageway, but that doesn't sit well with me. Heck, I'd rather carry it back and drop it off myself, rather than let it sit out.

Name calling is not allowed here, (not my rules, theirs, it can get you bounced), my gift for the day. I was not scolding you my remark was simply referring to your comment that nothing was said to you by your room steward and you taking that as an affirmation of doing the right thing (this is not a big deal btw). You can do whatever you like (as you well know), I was just giving some sage advice as to what Carnival suggests you do. ;p

BTW, point me in the direction of the posting etiquette, I am always up for furthering my posting skills....I'm new here. That said, there was no malicious intent made in my post......

[Kathy Loves Cats]

I have a cruise booked on Vista in July. I was very excited about it. I read John Heald saying that it was a top rated ship but after he condoned cruelty to cats I refuse to believe anything he writes! The OP has made me very nervous now about going on this ship!!!!!

[Keys2Heaven]

 

I have a cruise booked on Vista in July. I was very excited about it. I read John Heald saying that it was a top rated ship but after he condoned cruelty to cats I refuse to believe anything he writes! The OP has made me very nervous now about going on this ship!!!!!

 

The ship is fine....don't sweat it. It's just different in some areas. Everyone has their own opinion, so don't take everything at face value. It's not dirty by any means, but some things (like room service trays left out) probably do need more attention. The red frog pub was awesome and loved how you could swipe your S&S card to dispense a beer! Price was about the same as back home doing it this way. Also, get a pitcher...it's cheaper. They also had really cool growlers for sale that you could get filled for $17, I think. Someone correct me if the price is wrong.

 

The atrium and casino funnels are very cool, but there is something to be said for the grand staircase and the over the top atrium decoration.

 

We were in a Havana aft balcony and, for us, that area is an excellent part of the ship. Quiet, even when the Latin band plays in the evening. Never had an issue with cleanliness, but were put off by fellow shipmates whose hygiene and eating habits were in need of attention.

 

It does have a very modern look and feel, but it didn't break our cruise. The liquid lounge (a.k.a. theater) is a bit wonky, but our issues weren't so much the layout as the rudeness of people who walk into a show 15 minutes late and then stand in front of you, while allowing their children to walk over the backs of the seats. Or the folks who, for whatever reason when seated in an area like that, crap their pants and we all get the pleasure of smelling it.

 

Hey, we're not perfect people, but some folks have absolutely no clue as to how what they do affects those around them.

 

Again, the ship is fine. You'll have a good time.

[Xystence]

I have a cruise booked on Vista in July. I was very excited about it. I read John Heald saying that it was a top rated ship but after he condoned cruelty to cats I refuse to believe anything he writes! The OP has made me very nervous now about going on this ship!!!!!

 

Don't be nervous about this ship, we had a wonderful time on this trip and the ports were great. We just noticed a significant difference in the staff and their attention to everything.

 

I also took note that much of the staff was reaching the end of their contract (room stewards last day was the last day of our cruise, we had a new steward on the morning we got off). So maybe the crew will change between now and then and the issues may be resolved quickly.

[Xystence]

The ship is fine....don't sweat it. It's just different in some areas. Everyone has their own opinion, so don't take everything at face value. It's not dirty by any means, but some things (like room service trays left out) probably do need more attention. The red frog pub was awesome and loved how you could swipe your S&S card to dispense a beer! Price was about the same as back home doing it this way. Also, get a pitcher...it's cheaper. They also had really cool growlers for sale that you could get filled for $17, I think. Someone correct me if the price is wrong.

 

The atrium and casino funnels are very cool, but there is something to be said for the grand staircase and the over the top atrium decoration.

 

We were in a Havana aft balcony and, for us, that area is an excellent part of the ship. Quiet, even when the Latin band plays in the evening. Never had an issue with cleanliness, but were put off by fellow shipmates whose hygiene and eating habits were in need of attention.

 

It does have a very modern look and feel, but it didn't break our cruise. The liquid lounge (a.k.a. theater) is a bit wonky, but our issues weren't so much the layout as the rudeness of people who walk into a show 15 minutes late and then stand in front of you, while allowing their children to walk over the backs of the seats. Or the folks who, for whatever reason when seated in an area like that, crap their pants and we all get the pleasure of smelling it.

 

Hey, we're not perfect people, but some folks have absolutely no clue as to how what they do affects those around them.

 

Again, the ship is fine. You'll have a good time.

 

I couldn't agree more here, the ships design in a contemporary fashion is absolutely stunning. I had a wonderful trip, just noticed things that weren't up to par with previous trips. I hope a new staff fixes that because Vista herself shines.

[Keys2Heaven]

I couldn't agree more here, the ships design in a contemporary fashion is absolutely stunning. I had a wonderful trip, just noticed things that weren't up to par with previous trips. I hope a new staff fixes that because Vista herself shines.

 

I really liked the dark wood and carpeting in the Havana area. I don't know, it just felt "special" walking though the door to the Havana cabins.