Cancelling a booking online

[grozzy1]

I've received an email about a sale from NCL. Doing a dummy booking I have found that I can change from an ocean view to a minisuite and most of the extra cost I get back in OBC. I can still choose the beverage and dining packages.

So, can I cancel the original booking online? I can't find any obvious links in my reservation. The cruise is in November, so AFAIK I should get the deposit back.

Thanks

[Son of a son of a ...]

I've received an email about a sale from NCL. Doing a dummy booking I have found that I can change from an ocean view to a minisuite and most of the extra cost I get back in OBC. I can still choose the beverage and dining packages.

So, can I cancel the original booking online? I can't find any obvious links in my reservation. The cruise is in November, so AFAIK I should get the deposit back.

Thanks

 

No, you need to call.

[sanger727]

No need to cancel your booking at all. Just call and ask to upgrade to a mini suite.

 

 

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[grozzy1]

They could make the process a little bit easier. I'd already made a new booking so I called the Australian number and was told I had to request the cancellation by email. I got a confirmation back within an hour.

It was worth it though, for $200 I get an upgrade and $140 OBC

[BirdTravels]

I've received an email about a sale from NCL. Doing a dummy booking I have found that I can change from an ocean view to a minisuite and most of the extra cost I get back in OBC. I can still choose the beverage and dining packages. So, can I cancel the original booking online? I can't find any obvious links in my reservation. The cruise is in November, so AFAIK I should get the deposit back. Thanks

 

As always, your ability to cancel and change depends on where you booked. US bookings directly with NCL can be cancelled with no penalty in accordance with the cancellation policy. If you booked through a travel agent or at an international NCL site, your ability to cancel and rebook without penalty may be more limited.

[garycarla]

Some advice. I would ALWAYS cancel first to make sure I could vs booking a 2nd cabin and realizing you now had two cabins booked with no cancellation option.

[All-ready2cruise]

They could make the process a little bit easier. I'd already made a new booking so I called the Australian number and was told I had to request the cancellation by email. I got a confirmation back within an hour.

It was worth it though, for $200 I get an upgrade and $140 OBC

 

That's a great deal, congratulations!! Enjoy your cruise. :D