sailingawaysoon Posted July 20, 2017 #1 Share Posted July 20, 2017 Does anyone know the email address for housekeeping? I would like to send a nice letter about one of the ladies we met last week on our cruise. I appreciate your help in advance. Link to comment Share on other sites More sharing options...
amyotravel Posted July 20, 2017 #2 Share Posted July 20, 2017 Not specifically. But you could try using: guestcare@carnival.com, or Executive Contacts Primary Contact Arlene Marichal Senior Director, Guest Services 3655 NW 87th Avenue Miami, FL 33178 (305) 599-2600 amarichal@carnival.com Also, it might be nice to message John Heald on that unmentionable site he uses. I'm sure he would like to hear some praise vs. complaints! Link to comment Share on other sites More sharing options...
winddawn Posted July 20, 2017 #3 Share Posted July 20, 2017 Does anyone know the email address for housekeeping? I would like to send a nice letter about one of the ladies we met last week on our cruise. I appreciate your help in advance. What a kind gesture. Don't you just love Carnival staff and the ways they bend over backwards to please passengers? Hopefully this will help. https://help.carnival.com/app/answers/detail/a_id/1371/~/post-cruise-guest-satisfaction-survey Link to comment Share on other sites More sharing options...
riffatsea Posted July 20, 2017 #4 Share Posted July 20, 2017 It won't help now but when you are on your ship you can go to the head of housekeeping right there and give praise about any staff member . We might do that in addition to writing letter to the corporate office. Link to comment Share on other sites More sharing options...
alias47 Posted July 20, 2017 #5 Share Posted July 20, 2017 Maybe try John Heald on Facebook. Search John Heald Carnival. He usually reads posts weekday mornings UK time. Sent from my Pixel using Forums mobile app Link to comment Share on other sites More sharing options...
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