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Just curious if anyone has received an email or phone call from a PCC from HAL to solicit your business. I have never spoke to a PCC.:confused:
Yes, both - 3 or 4 times. I think they happened when they changed who we were assigned to.
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Yes to both. I had put a cruise on hold, then let it expire without making the down payment because the only option was a non-refundable down payment and I needed to check with family before I skipped Thanksgiving to go on a cruise. The PCC called to check to see if they could help me book something since the hold had expired, and when they got voicemail they followed up with an email.

 

And it worked, because I ended up calling them back and booking. :)

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