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Star Class on the Allure 12/17/17 2B aqua suite Review


N2DFIRE
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This review will be mostly about the star class experience on the Allure of the seas.

 

We received an email from our genie ( Charlie ) at two weeks from our sail date. We never received any questionnaire.

 

The email just introduced himself and asked a few questions.

 

The genie asked what shows and what restaurants we wanted.

 

Also He said the mini bar was included and wanted to know what soft drinks we wanted for the mini bar. From reading other reviews i knew some people asked for beer and different fruit juices. So we asked for those things also in our reply email.

 

We also asked for different candies each day for the room. Also we had a standing order each day for an afternoon snack of shrimp cocktail, salsa, cookies and bacon & chicken wrapped jalapeños from sabors. Which was granted with no problem.

 

The initial email from genie was kind of vague. We asked for a OTW cabana at labadee and to go on all behind the scene tours. Which wasnt mentioned in the email. So, If you are Star Class don’t be afraid to ask for items. Which seems to be the on going theme for most star class reviews. That i’ve read.

 

Since we were celebrating our daughters 21 birthday on this cruise. We had the genie get us a black forest cake for the room on embarkment day.

 

With some of the follow up emails before the cruise from the genie. We let him know, We were going to arrive at the pier between 1130am to noon on embarkment.

 

 

To be continued!!!!!!

 

 

 

 

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We stayed at the Hyatt House and arranged for a limo to take us to the pier.

 

We had to much luggage to fit in the limo. So the limo company sent a Suv to haul the luggage. So off to the cruise terminal we go. The limo driver goes into the bus entrance and the police wont allow the suv in the same entrance. So now we are separated from most of our luggage. When we arrive in the limo the porters try to take our luggage.

 

We tell them we are star class and we are suppose to keep our luggage per the genie and the many reviews from cruise critic.

 

This is when the real fun starts. So from defending off the porters and waiting on the suv to arrive from the other normal drop off with the rest of our luggage wasnt fun.

 

This process isnt very easy or smooth. We asked a couple of royal caribbean workers for help. Nobody seemed interested or knew. What to do with our luggage. The royal people kept telling us to give our luggage to the porters.

 

Not until we told them we need a genie. Did we get things resolved.

 

After a genie arrived to the drop off curb. She said dont give the porters your luggage and she took us inside. She lead us straight to the check-in. This is where we gave our luggage to a worker to be taken to our suite.

 

Royal caribbean really needs to review this process.

 

After check-in, our genie Charlie lead us onto the ship and straight to our room.

 

Our genie had the room decorated for our daughters birthday and had all the snacks. That we requested waiting on us.

 

 

 

To be continued

 

 

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We asked the genie to reserve all shows and we wanted to eat at all speciality restaurants.

 

We mostly just followed the schedule that he set for us. We cancelled dinner reservations twice and just ate in the man dining room. We had mtd and both times there was a line, but as star class we never had to wait in line. Just showed our card and was seated immediately. Plus as star class you are allowed the upgrade items off the dining room menu.

 

We all order the surf and turf each time we ate in the dining room. Which is normally a 35$ up charge, but free to star class.

 

All food in the speciality restaurants are included and as many entrees as you want.

 

In Chops we all ordered steaks and ordered the imperial seafood towers. Which is normally a 39$ up charge, but free to star class.

 

One night we had dinner on the balcony. We were allowed to order from any and every restaurant on the ship.

 

We ate lunch at the hibachi grill. The menu said you can only order one or two meats. We said we would like to order more than two meats ( steak, chicken and seafood). They said we could for an up charge. We said we are star class and they said no problem, everything is free included the sushi .

 

 

To be continued!!!!

 

 

 

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One night we had dinner on the balcony. We were allowed to order from any and every restaurant on the ship.

 

We've been in Star Class 3 times - all on Harmony. While we were definitely permitted to order from any specialty restaurant, we were restricted to ordering from a single restaurant for each dining event. Our Genies (twice the same one, once a different one) told us that this was b/c the logistics of ordering from multiple restaurants for a single room service delivery was too difficult for the food to arrive at the same time and not be cold.

 

That rule may just apply to Harmony but I would be surprised if guests were permitted to order from multiple restaurants for the same meal delivery.

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We've been in Star Class 3 times - all on Harmony. While we were definitely permitted to order from any specialty restaurant, we were restricted to ordering from a single restaurant for each dining event. Our Genies (twice the same one, once a different one) told us that this was b/c the logistics of ordering from multiple restaurants for a single room service delivery was too difficult for the food to arrive at the same time and not be cold.

 

 

 

That rule may just apply to Harmony but I would be surprised if guests were permitted to order from multiple restaurants for the same meal delivery.

 

 

 

Thats one of the reasons. I wanted to do a review on the Allure. I read conflicting info about star class.

 

I think each ship and genie might do things differently. I believe you said or someone else said the wine pairing was included. That was one thing on the Allure not included with dinner in the 150.

 

 

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We asked the genie to reserve all shows and we wanted to eat at all speciality restaurants.

 

We mostly just followed the schedule that he set for us. We cancelled dinner reservations twice and just ate in the man dining room. We had mtd and both times there was a line, but as star class we never had to wait in line. Just showed our card and was seated immediately. Plus as star class you are allowed the upgrade items off the dining room menu.

 

We all order the surf and turf each time we ate in the dining room. Which is normally a 35$ up charge, but free to star class.

 

All food in the speciality restaurants are included and as many entrees as you want.

 

In Chops we all ordered steaks and ordered the imperial seafood towers. Which is normally a 39$ up charge, but free to star class.

 

One night we had dinner on the balcony. We were allowed to order from any and every restaurant on the ship.

 

We ate lunch at the hibachi grill. The menu said you can only order one or two meats. We said we would like to order more than two meats ( steak, chicken and seafood). They said we could for an up charge. We said we are star class and they said no problem, everything is free included the sushi .

 

 

To be continued!!!!

 

 

 

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Enjoying your review

 

 

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We also ate lunch at johnny rockets a couple of times. Everything including the milk shakes were free.

 

The ice cream shop, scoops on the boardwalk is also free. The workers in scoops were extremely friendly.

 

The bar on boardwalk and drink stand by the theater on deck four had popcorn. The popcorn is normally $2.50 for a small bag. No problem all free for star class.

 

The mini bar fridge isnt very big or cold in the room.

The genie had a full size cooler delivered to the suite. They kept it full of beer, soft drinks and etc. They restocked the cooler and kept it full of ice, several times a day.

 

We asked to go on the all access tour. The genie said that would be at a charge. I don’t remember exact price $100 plus.

 

We did go on a tour of the bridge and kitchen included for free. We did this and enjoyed it, just wished we could of saw more of the ship.

 

We were also lead off the ship on all ports by the genie. We were allowed off before anyone else.

 

On Labadee we were escorted by the genie all the way to our cabana. He also made sure we had everything before they left. ( drinks and floating mats).

 

I’ve read on here that the otw cabanas on barefoot beach were all destroyed except two. This looked true, all of them looked rebuilt.

 

The genie will reserve you seats in the shows. Just let them know where you want to sit. We chose the front row.

 

All drinks at Starbucks are free including the smoothies.

 

 

To be continued!!!!

 

 

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Edited by N2DFIRE
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We sailed Star Class in May. We did not have to pay extra for anything except pastry from Starbucks. We had Susan and she was amazing! Doing Star Class on Harmony next year. Recently sailed concierge on Disney. We enjoyed our first concierge on Disney. However after experiencing Star Class we decided Royal does it better with Star Class.

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In closing, We really enjoyed staying in a star class suite. We loved our genie Charlie. The disembarkation went really smooth. The genie met us in our room and escorted us straight off of the ship, past all of the long lines.

 

The wifi worked good, everyone in the suite got their own password for the wifi.

 

One thing i noticed was Sorrento's pizza has changed. You were able to make a custom personal pizza before. Now you get what ever they make. Which most of the time is boring toppings.

 

Also at the 150 Central park restaurant. The wine pairing isn't included with star class. It's a $25 up charge. While other people have said its included on other ships.

 

That's one of the reasons for this review. Just showing our experience, on the Allure of the Seas in a Star class suite as of 12/17/17.

 

There is a lot of talk on the forums about tipping. We tipped our genie $700 and the room attendant an extra $100.

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Sorrentos has had the individual pizzas on and off over the years on Oasis Class Ships. They are so much better than the prepared sliced pizza, but that pizza comes in handy at 2am when you are headed back to your cabin from a night of fun.

 

We return to Allure this September to Star Class so it was nice to read your review/comparison. Sounds like your daughter had an amazing birthday, but you can’t go wrong with a birthday cruise.

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We have the 2BR AT in September.

 

 

 

Just curious, what time did you check in? Was it before 1:00 when the general rooms were ready?

 

 

 

We arrived around 11:35am. We told the genie, that we would arrive between 1130 to noon per the emails before the cruise.

 

Once we checked-in. We were lead straight to our suite. The genie opened the fire doors to our floor(8th) hallway. Which there was a group of people waiting to get to their rooms. The genie had to tell these people they couldn’t goto their rooms yet.

 

 

 

 

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Enjoying your review.But you keep saying things are FREE,believe me,you paid for everything with the price of the star class suite!! Going on a B2B in May on the Allure and can,t wait!!:D

 

 

 

Yes, not free. I should of said included in the price of star class.

 

Over all I think the star class was a good deal for us. We paid around $18,000 for eight people. Which if we would of got four balcony rooms and included the drink package, wifi and speciality restaurants. It would of been more than the suite.

 

 

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Thanks for noting that there were 8 of you. That helps to put the tip amounts (Genie, room steward) in context.

 

We will be staying in a 2BR ATS on the Harmony in February and are very excited! We will have 4 of us in a suite on the 10th deck, which is smaller than the one that you had. That said, was the room comfortable for 8 people?

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Thanks for noting that there were 8 of you. That helps to put the tip amounts (Genie, room steward) in context.

 

We will be staying in a 2BR ATS on the Harmony in February and are very excited! We will have 4 of us in a suite on the 10th deck, which is smaller than the one that you had. That said, was the room comfortable for 8 people?

 

I think we had enough room. We had two married couples. We took the master room with a bathroom. The other couple had the other bedroom with pullman beds. The room attendant removed the mattress from the pullman beds every night and set them up in the living room. So we had to two adult kids on the pull out sofa and two adult kids on the floor on the pullman mattresses. (18 to 22 year olds). Also the balcony is huge on this suite(room #8330)

 

One thing I failed to mention was none of the luggage fit under the beds in this suite. We always stored the luggage under the beds on Allure. We piled up the luggage in the suite foyer. There is plenty of closets and drawers to store clothing, even for eight adults with suits and dresses.

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  • 3 months later...
We have the 2BR AT in September.

 

Just curious, what time did you check in? Was it before 1:00 when the general rooms were ready?

 

Seems like a lot of people here are going Star Class in September. We are in a 2BR AT in September.

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  • 1 month later...

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