Upgrading after final payment - lose OBC?

[Canadian Tyler]

I figure the answer is yes, but...

I'm in an inside, and promenade rooms are now lower than the price I paid. If I upgrade to a promenade room, do I lose the onboard credit from the sale when I originally booked?

[Clarea]

I figure the answer is yes, but...

I'm in an inside, and promenade rooms are now lower than the price I paid. If I upgrade to a promenade room, do I lose the onboard credit from the sale when I originally booked?

Yes, unless that OBC (or equivalent) is also being offered when you upgrade.

[Canadian Tyler]

Yes, unless that OBC (or equivalent) is also being offered when you upgrade.

 

Thanks! Happy new year.

[Clarea]

Thanks! Happy new year.

You're welcome and to you too!

[S.S.Oceanlover]

even if you upgrade before final payment you would lose the OBC.

 

Like Bob said unless the equivalent of OBC is still being offered.

 

Bill

[Rjh8842]

No. I did this a couple of months ago. I did have to pay a few dollars for the upgrade. But did not loose the onboard credit.

[Thorben-Hendrik]

No. I did this a couple of months ago. I did have to pay a few dollars for the upgrade. But did not loose the onboard credit.

Yes you did!

 

What kind of OBC did you supposedly not loose? :rolleyes:

[loudbmw]

Someone chime in here if I get this wrong:

 

There are at least four different types of on board credit (OBC) I know of:

 

1) OBC resulting from a booking promotion or sale - you would likely lose this if you initiate an upgrade as they reprice your cruise (unless the new price has OBC offered).

 

2) OBC from your travel agent - you should be able to keep your OBC if you upgrade, in fact it might actually increase as its based on commission-able fare paid..

 

3) OBC form booking on board (NextCruise) - you should be able to keep your OBC if you upgrade .

 

4) OBC for being a stockholder - you may be able to keep your OBC if you upgrade. Sadly Stockholder OBC can't be combined with most other offers (C&A Discounts for example).

[Rjh8842]

Yes you did!

 

What kind of OBC did you supposedly not loose? :rolleyes:

 

No I didn't. I had a regular sale obc. They were not offering obc when I upgraded. And still had it when I went on the cruise.

[Thorben-Hendrik]

Right (y)

 

 

So when someone claims he kept his OBC it is fake news.... unless it was from 1.

[Thorben-Hendrik]

No I didn't. I had a regular sale obc. They were not offering obc when I upgraded. And still had it when I went on the cruise.

Fake news.... never happens...

You are overlooking something!

[Rjh8842]

Fake news.... never happens...

You are overlooking something!

 

Hmm. I upgraded after finale payment like the op asked about. Kept my obc from a sale almost a year before that. What am I supposively missing? I obviosly do not know what is going on in my own life.

[Clarea]

Someone chime in here if I get this wrong:

 

There are at least four different types of on board credit (OBC) I know of:

 

1) OBC resulting from a booking promotion or sale - you would likely lose this if you initiate an upgrade as they reprice your cruise (unless the new price has OBC offered).

 

2) OBC from your travel agent - you should be able to keep your OBC if you upgrade, in fact it might actually increase as its based on commission-able fare paid..

 

3) OBC form booking on board (NextCruise) - you should be able to keep your OBC if you upgrade .

 

4) OBC for being a stockholder - you may be able to keep your OBC if you upgrade. Sadly Stockholder OBC can't be combined with most other offers (C&A Discounts for example).

Looks good. You can add OBC from Visa points, which should also stay if you make changes.

[Thorben-Hendrik]

What am I supposively missing? I obviosly do not know what is going on in my own life.

Sounds right! (y);p

[island lady]

Have done self upgrades many times. Love checking the pricing after final payment to see if I can do a no cost or cheap upgrade to a higher cat cabin.

 

Not once...ever...never...have I lost my OBC. And if the rep on the phone forgets to add it to my new confirmation, which has happened a couple of times...I simply call to remind them to add it back in and then send me a corrected confirmation which I print out and have with me in case I need it.

[island lady]

No I didn't. I had a regular sale obc. They were not offering obc when I upgraded. And still had it when I went on the cruise.

 

You are right...and experience speaks louder than trolls. ;) I sometimes get my OBC from booking direct online during a promo, but most come from booking with Next Cruise on board.

[island lady]

I figure the answer is yes, but...

I'm in an inside, and promenade rooms are now lower than the price I paid. If I upgrade to a promenade room, do I lose the onboard credit from the sale when I originally booked?

 

I upgraded myself from JS to GS on my Jewel cruise next week. Did not lose the OBC, and never have when I upgrade.

 

Talk to the rep when you upgrade and make sure they keep your OBC intact.

[Rjh8842]

You are right...and experience speaks louder than trolls. ;) I sometimes get my OBC from booking direct online during a promo, but most come from booking with Next Cruise on board.

 

Thanks

[island lady]

Thanks

 

You are most welcome! Happy New Year and Happy Cruising to you! :)

[Canadian Tyler]

Update: I was able to upgrade, and keep the onboard credit I had received from my original booking (which was booked during a sale which included OBC)

Edited January 2, 2018 by Canadian Tyler

[davekathy]

Update: I was able to upgrade, and keep the onboard credit I had received from my original booking (which was booked during a sale which included OBC)

 

Right on! Thanks for posting your recent experience.

[island lady]

Update: I was able to upgrade, and keep the onboard credit I had received from my original booking (which was booked during a sale which included OBC)

 

Excellent! Congrats on your upgrade! :D And enjoy your OBC as well. ;)