Flo71 Posted February 18, 2018 #1 Share Posted February 18, 2018 I am the lead on the booking and my Ruby status is showing and my daughter's gold status is showing but husband is showing blue and he should be same as me - Ruby. What do I need to do? Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted February 18, 2018 #2 Share Posted February 18, 2018 It sounds like you don't have a TA, so just call Princess and tell them. They'll be able to look up his past cruises and get it straightened out. Easy to do. Link to comment Share on other sites More sharing options...
Flo71 Posted February 18, 2018 Author #3 Share Posted February 18, 2018 It sounds like you don't have a TA, so just call Princess and tell them. They'll be able to look up his past cruises and get it straightened out. Easy to do. Thank you, I have emailed with the information and will wait to see if they can update it from that. Thank you. Link to comment Share on other sites More sharing options...
calvin31 Posted February 18, 2018 #4 Share Posted February 18, 2018 I always call them to add my guests Captains circle numbers to the account. I also always give them the feedback that it’s silly you can’t add the number when doing an online booking. Hopefully that’s updated soon Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
whatcruiseisnext Posted February 18, 2018 #5 Share Posted February 18, 2018 Thank you, I have emailed with the information and will wait to see if they can update it from that. Thank you. I would not rely on an email. Just give them a call. They can straighten it out while you are on the phone Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
JF - retired RRT Posted February 18, 2018 #6 Share Posted February 18, 2018 Thank you, I have emailed with the information and will wait to see if they can update it from that. Thank you. Quicker if you call. Link to comment Share on other sites More sharing options...
caribill Posted February 18, 2018 #7 Share Posted February 18, 2018 It could be that somehow or another your husband has more than one Captain's Circle number. A call to Princess (as suggested by others above) should be able to resolve this in a few minutes. Link to comment Share on other sites More sharing options...
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