hbrote Posted March 22, 2018 #1 Share Posted March 22, 2018 Is anyone else having trouble with the HA web site? They seem to have changed the start page Link to comment Share on other sites More sharing options...
Skipper's Mom Posted March 22, 2018 #2 Share Posted March 22, 2018 Is anyone else having trouble with the HA web site? They seem to have changed the start pageStarted yesterday. Not happy. No warning. Sent from my Moto G (5) Plus using Forums mobile app Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted March 22, 2018 #3 Share Posted March 22, 2018 That's odd. It looks the same to me. I think maybe they've made the photo that changes on the homepage larger, but all the links are present where I expect them to be (plan a cruise, onboard, etc). Link to comment Share on other sites More sharing options...
hbrote Posted March 22, 2018 Author #4 Share Posted March 22, 2018 It is definitely a new start page ( https://www.hollandamerica.com/en_US.html ). I also can not log on to the site. Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted March 22, 2018 #5 Share Posted March 22, 2018 That isn't the home page it's the sitemap page. Try hollandamerica.com to get to the homepage. I was able to sign in from the homepage as I always do. Link to comment Share on other sites More sharing options...
hbrote Posted March 22, 2018 Author #6 Share Posted March 22, 2018 Funny, when I first put in the site (from a bookmark) it threw me to the site I posted. Clear my history and tried http://www.hollandamerica.com and logged in with no problems....... Must be internet magic at play Thanks 3rdGenCunarder Link to comment Share on other sites More sharing options...
Skipper's Mom Posted March 22, 2018 #7 Share Posted March 22, 2018 Started yesterday. Not happy. No warning. Sent from my Moto G (5) Plus using Forums mobile app Sorry' date=' I was thinking about the Cruise Critic site. Anyone else having problems? Sent from my Moto G (5) Plus using Forums mobile app Link to comment Share on other sites More sharing options...
hbrote Posted March 22, 2018 Author #8 Share Posted March 22, 2018 Thanks Skipper's Mom. I have not had a problem with CC working fine for me. Link to comment Share on other sites More sharing options...
Rare boards Posted March 22, 2018 #9 Share Posted March 22, 2018 Working good for me too!! Link to comment Share on other sites More sharing options...
Palm Bay Cruise Couple Posted March 22, 2018 #10 Share Posted March 22, 2018 The regular website is up as of this writing with no problems logging in. Earlier today (Thursday) the 'new' website up up and I was unable to log in. I had basically the same occurrences on Wednesday. I personally didn't care for the new website, but will have to get adapted to it when it becomes functional for the user. Link to comment Share on other sites More sharing options...
a.madruga Posted March 22, 2018 #11 Share Posted March 22, 2018 The regular website is up as of this writing with no problems logging in.Earlier today (Thursday) the 'new' website up up and I was unable to log in. I had basically the same occurrences on Wednesday. I personally didn't care for the new website, but will have to get adapted to it when it becomes functional for the user. called to check for upsells and gave them our opinion on website....yes terrible Link to comment Share on other sites More sharing options...
utahtea Posted March 23, 2018 #12 Share Posted March 23, 2018 Sorry' date=' I was thinking about the Cruise Critic site. Anyone else having problems? Sent from my Moto G (5) Plus using Forums mobile app Skipper's Mom, I noticed that the Cruise Critic forums on my iPad were different today and I see you were posting from a mobile app. The new mobile app makes it much harder to navigate! It's going to take time to get use to. I'm currently on my computer right now and don't see any changes to the forums here. Utahtea Link to comment Share on other sites More sharing options...
Skipper's Mom Posted March 23, 2018 #13 Share Posted March 23, 2018 Skipper's Mom, I noticed that the Cruise Critic forums on my iPad were different today and I see you were posting from a mobile app. The new mobile app makes it much harder to navigate! It's going to take time to get use to. I'm currently on my computer right now and don't see any changes to the forums here. Utahtea Thanks. I will have to get used to the new system. Not happy, [emoji22] Sent from my Moto G (5) Plus using Forums mobile app Link to comment Share on other sites More sharing options...
utahtea Posted March 23, 2018 #14 Share Posted March 23, 2018 Thanks. I will have to get used to the new system. Not happy' date=' [emoji22'] Sent from my Moto G (5) Plus using Forums mobile app Let me know if you find any tricks to navigating the app! Utahtea (hehe...a pun) Link to comment Share on other sites More sharing options...
Texansonboard Posted March 23, 2018 #15 Share Posted March 23, 2018 Agree...not user friendly. Finally found info on the cabins. Hope all cabins are done for our June cruise on Volendam, as site shows. Link to comment Share on other sites More sharing options...
Rare Oceansaway17 Posted March 23, 2018 #16 Share Posted March 23, 2018 Started yesterday. Not happy. No warning. Sent from my Moto G (5) Plus using Forums mobile app Well don't feel bad but RCI has MAJOR issues of folks unable to log in. Just check out the Blog on Royal about combining Celebrity and Royal websites. Been a 2 week mess. Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted March 24, 2018 #17 Share Posted March 24, 2018 Well don't feel bad but RCI has MAJOR issues of folks unable to log in. Just check out the Blog on Royal about combining Celebrity and Royal websites. Been a 2 week mess. I don't know about Royal but the Celebrity website has been a mess for years. They win the award for worst website ever! Link to comment Share on other sites More sharing options...
HALrunner Posted March 24, 2018 #18 Share Posted March 24, 2018 The new HAL site has been frustrating for the last few days. I'm trying to price a few different cruises and when I start a booking it will not let me "edit" the stateroom choice to anything besides inside category. Link to comment Share on other sites More sharing options...
FlorenceItaly Posted March 24, 2018 #19 Share Posted March 24, 2018 I guess I am one of the lucky ones as I am not seeing any new website. I have been on it multiple times over the past few days. Maybe it is my cookies? I hesitate to post this because you know what is going to happen now, LOL. Link to comment Share on other sites More sharing options...
Rare Alphen Posted March 25, 2018 #20 Share Posted March 25, 2018 The new Apearance of the Holland America website is to the best of my knowledge, only visibly running in Google Chrome and not in Firefox, Explorer or Edge. If you look op the HAL website in the last three mentioned browsers, you will see the normal (old) version, only in Chrome you have the new website, which has its problems (which does not surprise at all, for instance logging in requires new password if your old one is not supported) but also has a lot of new features and a nice look! Link to comment Share on other sites More sharing options...
Rare Alphen Posted March 25, 2018 #21 Share Posted March 25, 2018 Screenshots of the website; https://pix.sfly.com/Vh5M8A https://pix.sfly.com/t6_2gN Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted March 25, 2018 #22 Share Posted March 25, 2018 The new Apearance of the Holland America website is to the best of my knowledge, only visibly running in Google Chrome and not in Firefox, Explorer or Edge. If you look op the HAL website in the last three mentioned browsers, you will see the normal (old) version, only in Chrome you have the new website, which has its problems (which does not surprise at all, for instance logging in requires new password if your old one is not supported) but also has a lot of new features and a nice look! I'm using Chrome and seeing the old website. Had no trouble doing a dummy booking. I'm on a PC using Windows 10, if that matters. Link to comment Share on other sites More sharing options...
Rare Alphen Posted March 25, 2018 #23 Share Posted March 25, 2018 I'm using Chrome and seeing the old website. Had no trouble doing a dummy booking. I'm on a PC using Windows 10, if that matters. Also windows 10, with Chrome and the new one. Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted March 25, 2018 #24 Share Posted March 25, 2018 Also windows 10, with Chrome and the new one. Well, that's strange! I can only hope that when the bugs get worked out they've got all their information right. As it is now, it's difficult to know what amenities (restaurants, entertainments) are on which ships. Link to comment Share on other sites More sharing options...
PSR Posted March 25, 2018 #25 Share Posted March 25, 2018 Well, I get the new web site, BUT I cannot look at cruises nor book any cruises. I can fortunately get to my booking, but haven't yet tried to make a payment on the new site. I sent an email to HAL about it, but haven't heard back yet. I am using Safari. Wish I could get back the old site. Tried difference addresses for HAL, but didn't work...:( Link to comment Share on other sites More sharing options...
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