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Spa access denial even though you have a Spa Mini Suite?


ozecat
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Because I think actual experience is most reliable, I will say that we bid on a balcony in March 2018 on BA. We were originally booked on an inside. We bid $50 CDN pp and were awarded a SPA balcony. Yes, spa access came with it. As you can imagine, we were over the moon.

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So I saw somebody say you only get access if you paid for the upgrade. My SO and I are thinking of using our credit card reward on an upgrade to the spa balcony from a balcony. Would that include the spa access?

 

If you are in a Spa Cabin, you WILL have Spa access. It doesn't matter if you move to it by bidding or pay for the upgrade. Spa access is an amenity that goes with the cabin.

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So I saw somebody say you only get access if you paid for the upgrade. My SO and I are thinking of using our credit card reward on an upgrade to the spa balcony from a balcony. Would that include the spa access?

So,,,, there are many posts on this thread which are very, very clear. If you are in a Spa room, regardless of how you got it, you get spa access. If you have a B9, M9, or H9 room, you get spa access. Doesn't matter if you bought it, bid for an upgrade to it, used credits to get it, or got it for free (from the casino). If you are in a spa room, you get spa access.

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So,,,, there are many posts on this thread which are very, very clear. If you are in a Spa room, regardless of how you got it, you get spa access. If you have a B9, M9, or H9 room, you get spa access. Doesn't matter if you bought it, bid for an upgrade to it, used credits to get it, or got it for free (from the casino). If you are in a spa room, you get spa access.

 

Sorry I didn't mean to sound redundant but I was confused because someone in here previously wrote it is only if you paid for the room and I would've been using my reward points which technically wouldn't have been paying for the room. Thank you for the clarification! The credit card rewards won't even allow us to do that which is BS.

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  • 5 months later...
  • 6 months later...
On 7/25/2018 at 12:44 AM, don't-use-real-name said:

 

we have been upgraded to spa mini suite through the bidding process, we may not be entitled to spa access.

 

That is the crux of the matter - the upgrade - if you did not have the spa access before the upgrade you

DO NOT get it with the upgrade.

You do take any amenities perks promos with you from the original booking but do not get the amenities

from the upgraded cabin. - SORRY NCL rules.

Never experienced that!

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On 7/25/2018 at 3:10 PM, don't-use-real-name said:

Apology - - -

 

My sincere apology for posting the incorrect application of the Spa access !

Especially to the OP Ozecat !

 

No excuses - - -

Thanks to all that have commented posted about their real experience in how spa

cabin upgrades are allowed access to a the SPA.

 

Thank you to - zqvol - explanation is the best of how the (spa) upgrade system works.

100 push ups as punishment! LOL!😁

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On 8/25/2018 at 1:07 AM, Allboys21 said:

I just called to check on this too. NCL agent told me the only way you WOULD NOT get spa passes is if you received the room by using a guarantee booking or using a booking upgrade that you do not pay for. By bidding you are paying for that room and all that comes with it. I also asked about taxes and fees since I already paid for them and that is not an extra on top of your bid.

 

On 9/14/2018 at 11:16 PM, MsSoCalCruiser said:

Thank you. After reading your post I clicked on the spa balcony picture on the upgrade email and saw what you had posted for me. I don't know why I bother asking the cruise line employees questions. I should always just rely on my CC family.

Exactly!  I  booked a minisuite guarantee on the Epic  and was assigned a spa mini suite. I had no clue of my good fortune. About three days into the cruise we walked down to the thermal spa and were delighted to find out that was our benefit. ENJOY

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