Proof of CCL ownership for OBC

[flyboyswife]

My husband is telling me that he can only give me a screenshot of our brokerage statement to send to Carnaval to establish our ownership and receive the onboard credit. Apparently, we don’t get hard copy statements. Does anyone know if this is sufficient?

 

Also looking for the most recent contact information to submit said screenshot. In the past, I have sent proof of ownership via fax, wondering if they might accept via email ... since it is 2018.

 

Thanks in advance for any guidance & information!

[shof515]

talk to your brokerage. you should be able to view electronic copy of your account statements online or they can send you the statement in a pdf format

 

 

they do not accept emails, you will have to fax it. there is like dozen of free internet faxes that you can use to submit it. I used faxzero before.

[lennythenose]

I email mine every time and have not had a problem. We both own stock and neither get paper copies. But when we log into our accounts (different brokerages) there is an option to view a current or past statement. You should have something similar. Then print directly or download a pdf version. I have printed those and blacked out account numbers, etc then taken a photo with my phone and attached it to the email.

[NavarreCruiser]

talk to your brokerage. you should be able to view electronic copy of your account statements online or they can send you the statement in a pdf format

 

 

they do not accept emails, you will have to fax it. there is like dozen of free internet faxes that you can use to submit it. I used faxzero before.

 

Their official policy is no emails, but in typical Carnival fashion, this is not true. I email in all the time. And if the screenshot has your name and a current date, it should be fine.

[homer2005]

Is there a form that you submit with proof of ownership?

[cccer]

Is there a form that you submit with proof of ownership?

 

No form, I just send them a screen shot of my account showing the date and number of shares of CCL. It's a standard Scottrade screen. I usually get my OBC in less than a week.

[flyboyswife]

No form, I just send them a screen shot of my account showing the date and number of shares of CCL. It's a standard Scottrade screen. I usually get my OBC in less than a week.

 

Does your screen shot have your name? Ours just had acct info. TIA!

[CruiseBuni]

I faxed in the screenshot and it was fine. Could see the onboard credit on our cruise planner a few days later.

 

 

Sent from my iPad using Forums

[stargate fan]

they do not accept emails, you will have to fax it.

 

Their official policy is no emails, but in typical Carnival fashion, this is not true.

Please provide proof of these statements.

[stargate fan]

Here is the email from my PVP sent to me after I inquired how to do this after I purchased my 100 shares. Now you can argue with her statement all you want but this is a Carnival employee providing guidance and gave me said guidance in writing. That's good enough for me.

 

 

 

Subject: RE: Stockholder's OBC

 

Hey sir!

You know recently they pulled the email back and for security purposes will only accept it via fax or US mail... Here is the information:

 

Carnival Cruise Line

ATT: Guest Admin Supervisor

Guest Admin, Mailstop MSM2-200

3655 NW 87 Avenue

Miami, FL 33178-2428

 

Fax Number: 305 406-6102

 

After the reservation has been made, the shareholder must provide their name, reservation number, ship and sailing date, along with proof of ownership of Carnival Corporation or Carnival plc shares (for example: photocopy of shareholder proxy card, shares certificate, a dividend tax voucher or a current brokerage or nominee statement with the brokerage account number blacked out).

 

XXXXXXX XXXXXX-XXXX

Personal Vacation Planner |Carnival Cruise Line

3655 NW 87th Avenue |Miami, FL 33178

 

As Arte Johnson used to say, "Verrry interesting."

 

For our last five cruises I emailed our fax statement and received an email in response that our statement was accepted. The obc was listed in our docs. Our PVP never contacted us.

[homer2005]

Please provide proof of these statements.

Just did it today. Sent email with attachment this morning and by mid afternoon was notified that it was accepted. On board credit now showing on my cruise documents.

[0wise1]

Please provide proof of these statements.

 

Really?:rolleyes::o:rolleyes:

[lostsoulcruiser]

Be careful about screenshots, Carnival only needs information on Carnival stock. You cannot edit a screenshot to remove non-Ccl stock info.

 

I noticed the email stating a fax only submission came from a PVP. I suspect they do know every detail and will just respond with company standard info.

[grandmarnnurse]

Oh, my. I need printed copies of everything. None of this “screen shot” or electronic documents. It can be used as a back up, but have printed documents of everything!!! I carry all documents needed to check in.

 

 

Sent from my iPad using Forums

[DebJ14]

I have been getting the Shareholder OBC for years from Princess, HAL and Carnival. I have always emailed it to Carnival. In fact when I called Guest Administration the first time to get the fax number they gave me the email address.

I cross off my account number on my Fidelity statement and write on the booking number, ship, sail date and cabin number and scan it into my computer. Then I just attach it to an e-mail. In fact I did it again on Tuesday for our cruise next month. Got the e-mail from Carnival the following day that the credit was applied.

[tandemcruzr]

We e-mail with our statement as an attachment with everything blacked out except Name and Carnival Stock info.

[icicle]

Can someone share the email they are sending their info to? Thanks!

[DebJ14]

Can someone share the email they are sending their info to? Thanks!

 

Not sure if CC will block the email address.

 

GuestAdmin@carnival.com

[brisalta]

On 8/3/2018 at 9:29 AM, lostsoulcruiser said:

Be careful about screenshots, Carnival only needs information on Carnival stock. You cannot edit a screenshot to remove non-Ccl stock info.

 

I noticed the email stating a fax only submission came from a PVP. I suspect they do know every detail and will just respond with company standard info.

 

It is very simple to edit a screen shot.

[brisalta]

Details of what is required is at:

https://www.carnivalcorporation.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f

[vwrestler171]

On 1/15/2022 at 8:23 PM, brisalta said:

 

It is very simple to edit a screen shot.

 

On 1/15/2022 at 8:24 PM, brisalta said:

Details of what is required is at:

https://www.carnivalcorporation.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f

Why did you drag up a 3+ year old post?

[brisalta]

1 minute ago, vwrestler171 said:

 

Why did you drag up a 3+ year old post?

 

Questions about the Carnival Corporation shareholder benefit are asked commonly. If a person searches Cruise Critic for information about it they will now find a correct answer.