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Shore excursion price match


lhsail
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Booked a Princess shore excursion then submitted a price match form for a very similar independent excursion. Several days past the two business day turnaround Princess promises I called as I hadn't heard anything. The rep indicated the match had been approved and I had been sent an email, which I never received. She said she would have it sent again, but still nothing. It's been probably two weeks. Have checked my travel summary and nothing is showing there either. I will call Princess again, but if anyone can share their experience with this process I would appreciate it. Just don't want to get on the ship and find we've been charged full price, didn't get the 110% price difference OBC, etc.  

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I submitted a price match guarantee a couple months ago.  I got an email saying it was approved and that I would receive on board credit for the difference.  I can't see that any on board credit was applied to my booking.  I think I remember reading somewhere that it might not show up online.  It's not a huge amount so I haven't bothered calling about it.  

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7 minutes ago, voljeep said:

on an $100 excursion, that you find for $90 - how does that work?

If they approve the match you get 110% of the difference in OBC, so $1.10 in your example. My difference was $40 pp, so well worth it. 

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I did the shore excursion price match guarantee this summer and I got an approval email within a day.  Not sure why yours is taking so long.  You might want to resubmit it.  It won't show on your cruise documents anywhere because it is conditional on finishing the excursion and then the OBC will be credited to your shipboard account.  It was worth it for me too because it was $20pp difference so $100 for all of us.  

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