Back to back login problem

[JAKUEHNLE]

 

 

How many others are mad because we can't get on the  My Account section of Oceania's web site to work with our cruise, because we are on a back to back cruise. I wonder if the top brass know we are upset about this?

[PaulMCO]

What is your issue??  Specifics....

[ORV]

Well I know Pauon is mad about it. 

[JAKUEHNLE]

This is my first B to B cruise after having been on 9 other Oceania cruises. When I try to enter my Booking Number on the My Account : Booked Cruises  page, I get an Error message telling me that B to B reservations cannot be managed online while they upgrade their system. I have no way of viewing any activity about this cruise.  "View your air schedules, make dining reservations, reserve shore excursions, complete your guest registration forms and more" If I was on either of the two legs of this B to B cruise I would  be able to view and work on my information.  As of now it is like I'm not even on this cruise. I need to call Oceania or my travel agent and have them do all the things I would like to do on the 'My Account' page.

 

[Flatbush Flyer]

1 hour ago, JAKUEHNLE said:

This is my first B to B cruise after having been on 9 other Oceania cruises. When I try to enter my Booking Number on the My Account : Booked Cruises  page, I get an Error message telling me that B to B reservations cannot be managed online while they upgrade their system. I have no way of viewing any activity about this cruise.  "View your air schedules, make dining reservations, reserve shore excursions, complete your guest registration forms and more" If I was on either of the two legs of this B to B cruise I would  be able to view and work on my information.  As of now it is like I'm not even on this cruise. I need to call Oceania or my travel agent and have them do all the things I would like to do on the 'My Account' page.

 

Been that way for awhile. Always best to book the B2B as an advertiser extended journey if possible.

[PaulMCO]

As Flatbush Flyer stated -- they have had a web issue for almost 2 years since they began with a single booking number for BtoB (non Grand Voyage).  The issue was only the first leg of the booking would appear.  As they have not fixed it, they now do not allow access.  Long standing issue -- should have been addressed along time ago.

[JAKUEHNLE]

Thanks for that info

[JAKUEHNLE]

Paul

Thanks to both you and Flatbush Flyer for the information. I have sent a email to my Oceania rep of many cruises and hope she can work something out so I can get on the My Account : Booked Cruises  page.

Hi from KA9CKQ my wife. both her dad and brothers are hams.