Miami Terminal A Wheelchair Assistance

[nbp]

Rented Wheelchair for DD with MS from Special Needs at Sea it will be waiting in cabin when we arrive. 

 Will they have wheelchairs assistance to get her on the Symphony of the Seas? 

Last cruise we rented from them and you picked up the wheelchair in the drop off area outside on the curb at the port.  

 

Posted in disabled cruising but no response, so trying here!

Thank You!

[nelblu]

29 minutes ago, nbp said:

Rented Wheelchair for DD with MS from Special Needs at Sea it will be waiting in cabin when we arrive. 

 Will they have wheelchairs assistance to get her on the Symphony of the Seas? 

Last cruise we rented from them and you picked up the wheelchair in the drop off area outside on the curb at the port.  

 

Posted in disabled cruising but no response, so trying here!

Thank You!

 

We contacted RCL's "Special Needs Dept."  (866) 592-7225 or "special_needs@rccl.com for your needs.  We contacted RCL and made plans for a wheel chair to be available for my wife.  When we checked-in there was some confusion, however, there were plenty of wheel chairs available.  A Port  staff member wheeled my wife to Security.  After clearing Security, an RCL staff member wheeled her up the ramps and instructed him to take us to Central Park Café so that we could have lunch.   

[nbp]

30 minutes ago, nelblu said:

 

We contacted RCL's "Special Needs Dept."  (866) 592-7225 or "special_needs@rccl.com for your needs.  We contacted RCL and made plans for a wheel chair to be available for my wife.  When we checked-in there was some confusion, however, there were plenty of wheel chairs available.  A Port  staff member wheeled my wife to Security.  After clearing Security, an RCL staff member wheeled her up the ramps and instructed him to take us to Central Park Café so that we could have lunch.   

Thank you so much!! I think I will call the TA and tell them we need wheelchair assistance when we arrive by Uber or taxi from our hotel.  I have it all set up at airport but just started thinking about boarding since the chair will be in the cabin.

 

[nbp]

5 hours ago, nelblu said:

 

We contacted RCL's "Special Needs Dept."  (866) 592-7225 or "special_needs@rccl.com for your needs.  We contacted RCL and made plans for a wheel chair to be available for my wife.  When we checked-in there was some confusion, however, there were plenty of wheel chairs available.  A Port  staff member wheeled my wife to Security.  After clearing Security, an RCL staff member wheeled her up the ramps and instructed him to take us to Central Park Café so that we could have lunch.   

I did contact TA and she sent me another copy of my booking confirmation that shows, special assistance needed on it already.  So there will be someone waiting with a wheelchair for her

[nelblu]

1 minute ago, nbp said:

I did contact TA and she sent me another copy of my booking confirmation that shows, special assistance needed on it already.  So there will be someone waiting with a wheelchair for her

 

Great.  Enjoy your cruise as we did in our February 2nd sail.

[molsonschooner]

I can't comment on Miami but we just cruised from Fort Lauderdale last week. Just inside the terminal is a place to get wheelchair assistance. Some one took my wifes name, first come first served. When a wheel chair and a helper were available our group was then taken through security and to where you swipe  in. From there another person gets you onto the ship. I assume the process in Miami is similar.

We also had assistance getting off the ship. In our case we went to the On Air bar where wheel chair assistance is provided. Some one will move you through the different steps, including getting your luggage and a porter if necessary, through the quickest line to get you through customs then outside. They certainly made things easier for us.

[nbp]

3 minutes ago, molsonschooner said:

I can't comment on Miami but we just cruised from Fort Lauderdale last week. Just inside the terminal is a place to get wheelchair assistance. Some one took my wifes name, first come first served. When a wheel chair and a helper were available our group was then taken through security and to where you swipe  in. From there another person gets you onto the ship. I assume the process in Miami is similar.

We also had assistance getting off the ship. In our case we went to the On Air bar where wheel chair assistance is provided. Some one will move you through the different steps, including getting your luggage and a porter if necessary, through the quickest line to get you through customs then outside. They certainly made things easier for us.

 

Thank you so much! 

We Love FLL airport with the Oasis with my DD and it worked out perfectly!

 

I have done Miami before with my sister who also had MS. 

We also ordered wheelchair assistance for her, but I cannot remember what airline.  It was great in arriving in Miami, they were waiting for her as we departed the plane.  It was another story when we tried to get her a wheelchair departing from Miami. 

As we departed the ship and went straight to the airport, we had to go to a waiting area for her to receive assistance with a wheelchair.  We waited a long time and did not see any wheelchairs coming or going. We started to worry and she said, I can do this, she was determined and I helped her walk through security.  I remember, there were no chairs for her to sit on to rest or put her shoes on.  She sat on the floor and put on her tennis shoes.  Then a wonderful man driving a cart came up and asked if we needed help and put her and I in the cart and drove us to our terminal.  He was our angel!!

She is no longer with us but we sure made some wonderful memories on the Freedom of the Seas on our first MS Cruise!

 

[cruisegirl1]

We had wheelchair assistance getting on and off Mariner from Terminal A.  The passenger can walk with a cane  but  we knew the  embarkation would be a long walk.   Once we got on  the ship, the passenger was asked to vacate the wheel chair, and she  used  her cane to  walk to a chair in the promenade.   You may want to re-check to make sure you don't have to give up the wheel chair before you can get the chair from the cabin.  Cabins were not ready  until  1 or 1:30.

 

good luck

M

[gerif]

27 minutes ago, cruisegirl1 said:

We had wheelchair assistance getting on and off Mariner from Terminal A.  The passenger can walk with a cane  but  we knew the  embarkation would be a long walk.   Once we got on  the ship, the passenger was asked to vacate the wheel chair, and she  used  her cane to  walk to a chair in the promenade.   You may want to re-check to make sure you don't have to give up the wheel chair before you can get the chair from the cabin.  Cabins were not ready  until  1 or 1:30.

 

good luck

M

They can’t leave the chair as they only have so many and need to return to the terminal with it to help the next person. If you arrive before cabins are ready, they will leave you usually somewhere you can have lunch. If you arrive after cabins open, they will take you to your cabin. When DH is in need of a chair, we arrive after cabins are open. 

[nbp]

28 minutes ago, cruisegirl1 said:

We had wheelchair assistance getting on and off Mariner from Terminal A.  The passenger can walk with a cane  but  we knew the  embarkation would be a long walk.   Once we got on  the ship, the passenger was asked to vacate the wheel chair, and she  used  her cane to  walk to a chair in the promenade.   You may want to re-check to make sure you don't have to give up the wheel chair before you can get the chair from the cabin.  Cabins were not ready  until  1 or 1:30.

 

good luck

M

 

Thank you!

We did purchase The Key so we will arrive early, around 10 or so, and drop off our bags and head to eat leisure lunch at Chops. then head to cabin for 1.

With her MS she cannot walk long periods of time, her legs will give out. So with our help and resting every once in a while, I think we will be okay until she gets her wheelchair in the cabin. 

 

[nbp]

5 minutes ago, gerif said:

They can’t leave the chair as they only have so many and need to return to the terminal with it to help the next person. If you arrive before cabins are ready, they will leave you usually somewhere you can have lunch. If you arrive after cabins open, they will take you to your cabin. When DH is in need of a chair, we arrive after cabins are open. 

 Thank you so much!  I can definitely understand that! 

There will be many of us on the ship as we are attending a conference called MS Focus Cruise.

Some of them bring their own scooter and wheelchairs and some don't need any.  Everyone is different.

[nelblu]

3 minutes ago, nbp said:

 

Thank you!

We did purchase The Key so we will arrive early, around 10 or so, and drop off our bags and head to eat leisure lunch at Chops. then head to cabin for 1.

With her MS she cannot walk long periods of time, her legs will give out. So with our help and resting every once in a while, I think we will be okay until she gets her wheelchair in the cabin. 

 

 

Once you get dropped off by the terminal, the distance to the escalator is not that long.  The D+ check-in was not that far from the escalator and the wheel chairs.

[gerif]

1 hour ago, nbp said:

 

Thank you!

We did purchase The Key so we will arrive early, around 10 or so, and drop off our bags and head to eat leisure lunch at Chops. then head to cabin for 1.

With her MS she cannot walk long periods of time, her legs will give out. So with our help and resting every once in a while, I think we will be okay until she gets her wheelchair in the cabin. 

 

Someone can get the wheelchair from the cabin once it opens and bring it to her. 

[nbp]

2 hours ago, nelblu said:

 

Once you get dropped off by the terminal, the distance to the escalator is not that long.  The D+ check-in was not that far from the escalator and the wheel chairs.

 

Thank you!  Y’all are the best!

[nbp]

1 hour ago, gerif said:

Someone can get the wheelchair from the cabin once it opens and bring it to her. 

 

Thank you! That is a great idea!! 

[nbp]

I really cannot thank you all enough!  

We are so looking forward to this cruise!

With my DD and her difficulties with her MS.  

My DS and I being diagnosed with the same Cancer a year apart.  Our only travel lately has been to and from our doctors from Louisiana to Atlanta and Houston.   

It is so nice to have something awesome to look forward too!

I am a planner and like to have all my ducks in a row!

Thank you all again