Onboard Credit from travel agency

[gdy0354]

When you get an onboard credit from travel agency (*****) where do you see the credit. Is it when you board the ship? Not listed on NCL paperwork, only the NCL credit.

[Jembeccatoo]

Travel agency probably won’t add it to your account until a day or so before you sail. 

[df5250]

To add to above post, it is usually seen on my ncl once the TA adds it.

[bonvoyagie]

My TA often purchases it as a gift and it shows up on your account once onboard. Usually it is refundable and therefore the last OBC they use.

[TexasCigarGuy]

My TA credits usually don't show up on my onboard account until 2 or 3 days into the sail. Made me nervous the first time I didn't see it anywhere online or when I boarded the ship. Now I don't sweat it as it always eventually posts. I suspect different agencies do it different ways.

[roger001]

We always have a certificate waiting for us in our room.  And it shows up on you on board account when you access that.  

[mdsgu]

NCL's cruise manager is screwy.  If you buy multiple OBC certificates prior to your cruise, only the first shows up online.  Ask your TA for an "amenity sheet" -- everything should be there.

[gdy0354]

Thank you all!