portcbob Posted August 19, 2019 #1 Share Posted August 19, 2019 Hi fellow hal cruisers. Going on the volendam to Alaska from vancouver in june, 2020 for our first time. Have booked a package with cruise and land content with "cosmos". Just wondering if we can pay for our cruise grats prior to sailing or do we have to get them loaded onboard??. Thanks Bob Link to comment Share on other sites More sharing options...
Rare kazu Posted August 19, 2019 #2 Share Posted August 19, 2019 1 minute ago, portcbob said: Hi fellow hal cruisers. Going on the volendam to Alaska from vancouver in june, 2020 for our first time. Have booked a package with cruise and land content with "cosmos". Just wondering if we can pay for our cruise grats prior to sailing or do we have to get them loaded onboard??. Thanks Bob Technically you can’t prepay HSC. But, what you can do is buy enough OBC (on board credit) which is on sale on the HAL site to cover it (and any other expenditures) so you will in effect have no bill when you get off. Hope this helps. 1 Link to comment Share on other sites More sharing options...
versuco Posted August 19, 2019 #3 Share Posted August 19, 2019 (edited) 4 hours ago, portcbob said: Hi fellow hal cruisers. Going on the volendam to Alaska from vancouver in june, 2020 for our first time. Have booked a package with cruise and land content with "cosmos". Just wondering if we can pay for our cruise grats prior to sailing or do we have to get them loaded onboard??. Thanks Bob I was able to pre-pay our hotel service charge last week for our 10 day Koningsdam cruise in November. Edited August 19, 2019 by versuco Link to comment Share on other sites More sharing options...
awhcruiser Posted August 20, 2019 #4 Share Posted August 20, 2019 14 hours ago, versuco said: I was able to pre-pay our hotel service charge last week for our 10 day Koningsdam cruise in November. How???? Link to comment Share on other sites More sharing options...
Rare richwmn Posted August 20, 2019 #5 Share Posted August 20, 2019 14 hours ago, versuco said: I was able to pre-pay our hotel service charge last week for our 10 day Koningsdam cruise in November. 5 minutes ago, awhcruiser said: How???? @AtlantaCruiser72has stated that travel agents have a way to prepay gratuities other than buying general on board credit. I usually do the general on board credit. Link to comment Share on other sites More sharing options...
Paulinda Posted August 20, 2019 #6 Share Posted August 20, 2019 19 hours ago, portcbob said: Hi fellow hal cruisers. Going on the volendam to Alaska from vancouver in june, 2020 for our first time. Have booked a package with cruise and land content with "cosmos". Just wondering if we can pay for our cruise grats prior to sailing or do we have to get them loaded onboard??. Thanks Bob If you booked through Cosmos (Globus subsidiary?) maybe you can check with them. I wasn't aware that Cosmos used HAL but that's good to know. Have a safe trip. We've done land tours with them in the past through Europe and loved them. Link to comment Share on other sites More sharing options...
versuco Posted August 20, 2019 #7 Share Posted August 20, 2019 59 minutes ago, awhcruiser said: How???? My travel agent called HAL and added them to my reservation. I am showing the charge from HAL on my credit card statement. Link to comment Share on other sites More sharing options...
awhcruiser Posted August 20, 2019 #8 Share Posted August 20, 2019 1 hour ago, versuco said: My travel agent called HAL and added them to my reservation. I am showing the charge from HAL on my credit card statement. Thanks Link to comment Share on other sites More sharing options...
DeeniEncinitas Posted August 20, 2019 #9 Share Posted August 20, 2019 21 hours ago, kazu said: Technically you can’t prepay HSC. But, what you can do is buy enough OBC (on board credit) which is on sale on the HAL site to cover it (and any other expenditures) so you will in effect have no bill when you get off. Hope this helps. Good-morning Jacqui! Since will be doing 3 cruises 2 different lines can I just go into my account purchase my onboard credit and it will show on my account of the extra credit? We have never done pre pay OBC usually our gratuities are covered when we book on board HAL but this time we waited😒 till home. Denise😊 1 Link to comment Share on other sites More sharing options...
Rare kazu Posted August 20, 2019 #10 Share Posted August 20, 2019 10 minutes ago, DeeniEncinitas said: Good-morning Jacqui! Since will be doing 3 cruises 2 different lines can I just go into my account purchase my onboard credit and it will show on my account of the extra credit? We have never done pre pay OBC usually our gratuities are covered when we book on board HAL but this time we waited😒 till home. Denise😊 Yes you can, Denise. You will get a receipt via email and it will also show on "my itinerary". Just bring the email along in case (I always do but I have never had a problem) and you should see your paid for OBC on your account later on embarkation day or by the next morning at the latest. By the way, OBC you purchase for yourself is totally refundable if not used 😉 I usually buy some unless I have enough from HAL and/or my TA as it allows me to choose when to bite the bullet on the exchange rate, rather than be subject to the exchange rate on the day I get off the ship 😉 It works like a charm 😄 Link to comment Share on other sites More sharing options...
DeeniEncinitas Posted August 20, 2019 #11 Share Posted August 20, 2019 1 minute ago, kazu said: Yes you can, Denise. You will get a receipt via email and it will also show on "my itinerary". Just bring the email along in case (I always do but I have never had a problem) and you should see your paid for OBC on your account later on embarkation day or by the next morning at the latest. By the way, OBC you purchase for yourself is totally refundable if not used 😉 I usually buy some unless I have enough from HAL and/or my TA as it allows me to choose when to bite the bullet on the exchange rate, rather than be subject to the exchange rate on the day I get off the ship 😉 It works like a charm 😄 Jacqui thanks so much👍 On another note I hope your little baby ( your beautiful doggies) is doing better! I always think of them from the pics on your last wonderful cruise that I followed! Take Care Denise😊 Link to comment Share on other sites More sharing options...
Rare kazu Posted August 20, 2019 #12 Share Posted August 20, 2019 2 minutes ago, DeeniEncinitas said: Jacqui thanks so much👍 On another note I hope your little baby ( your beautiful doggies) is doing better! I always think of them from the pics on your last wonderful cruise that I followed! Take Care Denise😊 Thanks kindly, Denise. Miko goes for a new blood test next month and as long as the blood tests haven't gone downhill, it's going to be assumed he is not trending to renal failure and that it's due to the irregular kidney. If that's the case he'll be neutered two weeks later when my vet is sure it will be safe. If it has trended down, we have a problem 😞. I'm very hopeful though with the radiologists report and him, my vets and the other specialist consulting together. Appreciate your thoughts. Link to comment Share on other sites More sharing options...
DeeniEncinitas Posted August 20, 2019 #13 Share Posted August 20, 2019 1 minute ago, kazu said: Thanks kindly, Denise. Miko goes for a new blood test next month and as long as the blood tests haven't gone downhill, it's going to be assumed he is not trending to renal failure and that it's due to the irregular kidney. If that's the case he'll be neutered two weeks later when my vet is sure it will be safe. If it has trended down, we have a problem 😞. I'm very hopeful though with the radiologists report and him, my vets and the other specialist consulting together. Appreciate your thoughts. My thoughts and prayers are with you always!! We love our precious babies! God bless. Denise😊 1 Link to comment Share on other sites More sharing options...
grest Posted August 20, 2019 #14 Share Posted August 20, 2019 6 hours ago, kazu said: Yes you can, Denise. You will get a receipt via email and it will also show on "my itinerary". Just bring the email along in case (I always do but I have never had a problem) and you should see your paid for OBC on your account later on embarkation day or by the next morning at the latest. By the way, OBC you purchase for yourself is totally refundable if not used 😉 I usually buy some unless I have enough from HAL and/or my TA as it allows me to choose when to bite the bullet on the exchange rate, rather than be subject to the exchange rate on the day I get off the ship 😉 It works like a charm 😄 wondering how to buy OBC from HAL...cannot find it on their site....also, when are they on sale? Thank you! Link to comment Share on other sites More sharing options...
Rare richwmn Posted August 20, 2019 #15 Share Posted August 20, 2019 8 minutes ago, grest said: wondering how to buy OBC from HAL...cannot find it on their site....also, when are they on sale? Thank you! login to the HAL Website. Go to "My Account", then "My Bookings". under the cruise you are interested in, click on "Manage My Booking", then "Gifts and Indulgences". There you will find "Purchase On Board Credit". Link to comment Share on other sites More sharing options...
Rare kazu Posted August 20, 2019 #16 Share Posted August 20, 2019 26 minutes ago, grest said: wondering how to buy OBC from HAL...cannot find it on their site....also, when are they on sale? Thank you! 16 minutes ago, richwmn said: login to the HAL Website. Go to "My Account", then "My Bookings". under the cruise you are interested in, click on "Manage My Booking", then "Gifts and Indulgences". There you will find "Purchase On Board Credit". Exactly as Rich said. I’ve never seen OBC on sale. It’s a matter of connivence or in my case - foreign exchange risk. It works for me 😉 Link to comment Share on other sites More sharing options...
tgetz Posted August 20, 2019 #17 Share Posted August 20, 2019 I just did this yesterday. You call ship services at HAL and you pay the gratuities with them. Real Simple. I had called in on the mainline and they transferred me but gave me the number so I could call again for another trip.. Ship Services number is 800-541-1576. You will probably be on hold for awhile but I always have things I can do while on hold. It saved my TA from having to do this and I received the email confirmation within 15 minutes and I had three different cruises. 1 1 Link to comment Share on other sites More sharing options...
grest Posted August 21, 2019 #18 Share Posted August 21, 2019 Got it....thanks! Link to comment Share on other sites More sharing options...
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