Suite Concierge email/reply?

[Tulsacoker]

3 minutes ago, SRV FAN said:

 

It does show it but not for LUNCH on day 1...says it opens at 3:00 for dinner. 

interesting.... I would be shocked it lunch is not available on embarkation day . it has always be available for us but I have not sailed Allure 

Edited September 25, 2019 by Tulsacoker

[SRV FAN]

Just now, Tulsacoker said:

interesting.... 3:00 sound very early for dinner. if i remember dinner didnt start till 5:30 pm.   

 

I agree! I was hoping to just go there around noon....

[orville99]

How long before your sail date do you get an email from the suite concierge?

[Biker19]

Just now, orville99 said:

How long before your sail date do you get an email from the suite concierge?

About a week.

[SRV FAN]

1 minute ago, orville99 said:

How long before your sail date do you get an email from the suite concierge?

 

Star Class = 2 weeks out.

 

Sky Class = 1 week out.

[Clarea]

17 minutes ago, Biker19 said:

That may be true, though the app is wrong sometimes - it generally gets more accurate closer to the sailing date.

 

Does the app have some sort of notification that tells the user the app's information can now be trusted?

[Tulsacoker]

Stevie Ray fan, if you get a confirmation from the Concierge about lunch on embarkation day in CK please let us know. Thanks 

[Biker19]

7 minutes ago, Host Clarea said:

Does the app have some sort of notification that tells the user the app's information can now be trusted?

That would be nice, but in my experience it seems they fill it with some default stuff when first populated (around 90 days out), which sometimes is pretty close to what can be expected. At 2-3 weeks out it seems to be pretty close to complete and accurate. On Adventure two weeks ago, the app was more up to date than the Compass (for last minute changes).

[orville99]

24 minutes ago, SRV FAN said:

 

Star Class = 2 weeks out.

 

Sky Class = 1 week out.

Thanks.

[Tulsacoker]

Well since the OP is less than a week out from their cruise cannot imagine any it being as close as it will get 

[SRV FAN]

11 minutes ago, Tulsacoker said:

Stevie Ray fan, if you get a confirmation from the Concierge about lunch on embarkation day in CK please let us know. Thanks 

 

I WILL!!! And how cool you actually KNOW what my user name is.... only a few have! 🙂

[SRV FAN]

43 minutes ago, Biker19 said:

That may be true, though the app is wrong sometimes - it generally gets more accurate closer to the sailing date.

 

I am 4 days out.

[SRV FAN]

9 hours ago, Tulsacoker said:

Stevie Ray fan, if you get a confirmation from the Concierge about lunch on embarkation day in CK please let us know. Thanks 

 

I got a reply just now from the Concierge.... 

Edited September 26, 2019 by SRV FAN

[Milwaukee Eight]

10 hours ago, Tulsacoker said:

interesting.... I would be shocked it lunch is not available on embarkation day . it has always be available for us but I have not sailed Allure 

It depends on the Cruise particulars and number of Pinnacles onboard. 

[sandebeach]

I am sailing Allure in a few weeks in a Crown Loft Suite. My app shows CK open for lunch on Day 1.

[Biker19]

12 hours ago, SRV FAN said:

I got a reply just now from the Concierge.... 

It would be interesting to know if the app gets updated with that by the time you board.

[Big_G]

21 hours ago, Tulsacoker said:

Stevie Ray fan, if you get a confirmation from the Concierge about lunch on embarkation day in CK please let us know. Thanks 

 

We just got off her on Sunday and it was available on embarkation day.

[Big_G]

52 minutes ago, Biker19 said:

It would be interesting to know if the app gets updated with that by the time you board.

 

Does the app notify you when there's a version update now?

[Biker19]

2 minutes ago, Big_G said:

Does the app notify you when there's a version update now?

Maybe for Android devices - I believe it just happens in the background without notification on iOS.

[Big_G]

4 minutes ago, Biker19 said:

Maybe for Android devices - I believe it just happens in the background without notification on iOS.

 

I asked because I updated my Android on my own without a notification but my wife said she got a notification on her iPhone but couldn't install the download. This was last weak.

Edited September 26, 2019 by Big_G

[Biker19]

Just now, Big_G said:

I asked because I updated my Android on my own without a notification but my wife said she got a notification on her iPhone but couldn't install the download.

I assume she got the notification because of the failed install - my iPhone installs the updates without notification. Not sure there's much need for version update notifications - it seems that features and ships are added without version changes and that's what's important to know. For that, follow the RCI app thread.

[Teeara]

17 hours ago, SRV FAN said:

 

I got a reply just now from the Concierge.... 

That's great to hear!

[mk-ultra]

Dexter and Usha are the current Allure concierges (and will be for the 9/29 cruise as well).

 

I never got the usual "welcome" email for the 9/29 cruise, so I sent an email a couple of days ago to both concierge addresses asking if they could handle my CK dinner reservations for the week.  I got a reply from Dexter ~18 hours later telling me he had passed my request to CK staff and it would be taken care of.

 

 

Edited September 26, 2019 by mk-ultra

[SRV FAN]

23 minutes ago, mk-ultra said:

Dexter and Usha are the current Allure concierges (and will be for the 9/29 cruise as well).

 

I never got the usual "welcome" email for the 9/29 cruise, so I sent an email a couple of days ago to both concierge addresses asking if they could handle my CK dinner reservations for the week.  I got a reply from Dexter ~18 hours later telling me he had passed my request to CK staff and it would be taken care of.

 

 

 

I got our email on Sunday...& replied right away...he replied last night (Wed.) same as you...passed my dinner reservations to CK staff & it would be handled before we board on Sunday.