Onboard Credit

[artvlay]

How do you determine if the onboard credit that you receive can be converted to cash. At times I have been told that if you don't use it while onboard,  you lose it. Other times we were able to get the cash from guest services or the casino.  Thanks

[cb at sea]

If it's from the cruise line, it's not "refundable" as cash...use it or lose it.  If it's from a TA or some promotion (credit card, etc..) you should be able to get any remaining cash.

[Clarea]

25 minutes ago, artvlay said:

How do you determine if the onboard credit that you receive can be converted to cash. At times I have been told that if you don't use it while onboard,  you lose it. Other times we were able to get the cash from guest services or the casino.  Thanks

 

You should be able to go to the casino cashier and ask for a cash advance to play live games.  Do not mention OBC.  They will charge a 5% fee for this.

[artvlay]

1 hour ago, Host Clarea said:

 

You should be able to go to the casino cashier and ask for a cash advance to play live games.  Do not mention OBC.  They will charge a 5% fee for this.

And when you do go to the casino, and take out money, is this eventually debited from the onboard credit? 

[Clarea]

15 minutes ago, artvlay said:

And when you do go to the casino, and take out money, is this eventually debited from the onboard credit? 

 

No specific charge is allocated to be debited from OBC.  All the charges are totaled and all the OBC deducted from the total.  It's all automatic.

[Lonedreamer]

Would someone be able to confirm whether or not you can use OBC on your account to cover gratuities (if they are added to your on board account during the cruise)

Thank you

Chris

[MrsKC08]

30 minutes ago, Lonedreamer said:

Would someone be able to confirm whether or not you can use OBC on your account to cover gratuities (if they are added to your on board account during the cruise)

Thank you

Chris

You can use your OBC for anything onboard or at the private island...including gratuities.

[Tulsacoker]

2 hours ago, Lonedreamer said:

Would someone be able to confirm whether or not you can use OBC on your account to cover gratuities (if they are added to your on board account during the cruise)

Thank you

Chris

yes you can

[FishOn55]

9 hours ago, artvlay said:

How do you determine if the onboard credit that you receive can be converted to cash. At times I have been told that if you don't use it while onboard,  you lose it. Other times we were able to get the cash from guest services or the casino.  Thanks

If one has a combination of OBC from the cruise line (non-refundable) and OBC from  TA and RCL Visa credit card (refundable), will the cruise line use the non-refundable OBC first for charges to the on-board account?

[davekathy]

2 minutes ago, FishOn55 said:

If one has a combination of OBC from the cruise line (non-refundable) and OBC from  TA and RCL Visa credit card (refundable), will the cruise line use the non-refundable OBC first for charges to the on-board account?

Yes. 

[Clarea]

3 minutes ago, FishOn55 said:

If one has a combination of OBC from the cruise line (non-refundable) and OBC from  TA and RCL Visa credit card (refundable), will the cruise line use the non-refundable OBC first for charges to the on-board account?

 

Yes, they are supposed to use the non-refundable first.

[FishOn55]

2 minutes ago, Host Clarea said:

 

Yes, they are supposed to use the non-refundable first.

Thank you for the quick reply.