No show

[Miamia65]

I am cruising with my daughter in 2 weeks in a balcony and she is getting cold feet due to Coronavirus.

if I cruise solo should I just report her as a no show ? And will I get 2 points? 
or do I need to advise Royal that I’m cruising solo and will this affect the price of my cruise?

[molly361]

  Yes you will get 2 points per night and she will get her port fees and taxes back.  I just did this and just told them at the port that my husband was not coming.  We had Royal's insurance and I put in a claim.  Don't know the outcome yet as this was just two weeks ago.  I already got credited for his port fees and I got the extra points

[Miamia65]

9 hours ago, molly361 said:

  Yes you will get 2 points per night and she will get her port fees and taxes back.  I just did this and just told them at the port that my husband was not coming.  We had Royal's insurance and I put in a claim.  Don't know the outcome yet as this was just two weeks ago.  I already got credited for his port fees and I got the extra points

Thank you for replying

[dasmonkey]

9 hours ago, molly361 said:

  Yes you will get 2 points per night and she will get her port fees and taxes back.  I just did this and just told them at the port that my husband was not coming.  We had Royal's insurance and I put in a claim.  Don't know the outcome yet as this was just two weeks ago.  I already got credited for his port fees and I got the extra points

 

I just had this scenario happen to me just over a week ago.
I didn't get 2 points nor have any port fees been credited back.
Did you have to do anything beyond letting them know when you checked in?

[molly361]

5 minutes ago, dasmonkey said:

 

I just had this scenario happen to me just over a week ago.
I didn't get 2 points nor have any port fees been credited back.
Did you have to do anything beyond letting them know when you checked in?

I got the port charges back in a week and also the double points.  They both happened automatically  I sailed 2/21  Give it a few more days

Edited March 8, 2020 by molly361

[Ourusualbeach]

4 minutes ago, dasmonkey said:

 

I just had this scenario happen to me just over a week ago.
I didn't get 2 points nor have any port fees been credited back.
Did you have to do anything beyond letting them know when you checked in?

Call C&A at 1.800.526.9723

[dasmonkey]

2 minutes ago, molly361 said:

I got the port charges back in a week and also the double points.  They both happened automatically  I sailed 2/21  Give it a few more days

I sailed the same week.
Thanks! 

[ONECRUISER]

22 minutes ago, dasmonkey said:

I sailed the same week.
Thanks! 

Dont sweat it, I do B2B2B or longer and Royal still drops ball about half the time getting my 2 points per day

[Blondiemomm]

11 hours ago, Miamia65 said:

I am cruising with my daughter in 2 weeks in a balcony and she is getting cold feet due to Coronavirus.

if I cruise solo should I just report her as a no show ? And will I get 2 points? 
or do I need to advise Royal that I’m cruising solo and will this affect the price of my cruise?

2 points? per day? are you in a suite? Confused..

[Miamia65]

3 minutes ago, Blondiemomm said:

2 points? per day? are you in a suite? Confused..

Solo cruisers get 2 points for balcony and below and 3 points in a suite