Pandabear90 Posted March 12, 2020 #1 Share Posted March 12, 2020 Hi all, Can someone please clarify my understanding of cruise with confidence. I get the purpose of it, but if my cruise is in May and I already paid in full. Can I cancel and rebook The same cruise for a lower rate. i called Royal Caribbean twice and both people seemed to not know the real answer. One had told me I can’t do it at all and I get all of it back cruise credit. The other said I lose my deposit and 25% of remaining balance. The other 75% gets refunded to my credit card. What is the actual answer? Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 12, 2020 #2 Share Posted March 12, 2020 2 hours ago, Pandabear90 said: Hi all, Can someone please clarify my understanding of cruise with confidence. I get the purpose of it, but if my cruise is in May and I already paid in full. Can I cancel and rebook The same cruise for a lower rate. i called Royal Caribbean twice and both people seemed to not know the real answer. One had told me I can’t do it at all and I get all of it back cruise credit. The other said I lose my deposit and 25% of remaining balance. The other 75% gets refunded to my credit card. What is the actual answer? You can cancel and receive a 100% FCC. You can rebook the cruise paying whatever the current rates are as a separate transaction. You cannot apply the FCC from a cancelled cruise to the same cruise. The FCC must be applied to a different cruise. Link to comment Share on other sites More sharing options...
cb at sea Posted March 12, 2020 #3 Share Posted March 12, 2020 This should all be a memory in May. Link to comment Share on other sites More sharing options...
stevea36 Posted March 13, 2020 #4 Share Posted March 13, 2020 1 hour ago, Ourusualbeach said: You can cancel and receive a 100% FCC. You can rebook the cruise paying whatever the current rates are as a separate transaction. You cannot apply the FCC from a cancelled cruise to the same cruise. The FCC must be applied to a different cruise. The amount of the FCC depends on where you are in the cancellation period. The amount that you would normal lose as a penalty for cancelling (25, 50, 75, 100% ) plus the $100 Non-Refundable Deposit will be the amount of the FCC. The non-penalty amount and the port taxes and fees will be refunded to your credit card. Link to comment Share on other sites More sharing options...
Pandabear90 Posted March 13, 2020 Author #5 Share Posted March 13, 2020 25 minutes ago, stevea36 said: The amount of the FCC depends on where you are in the cancellation period. The amount that you would normal lose as a penalty for cancelling (25, 50, 75, 100% ) plus the $100 Non-Refundable Deposit will be the amount of the FCC. The non-penalty amount and the port taxes and fees will be refunded to your credit card. What would I get back in fCc Link to comment Share on other sites More sharing options...
Vibe Posted March 13, 2020 #6 Share Posted March 13, 2020 I cancelled an April cruise today through a large TA. When the agent was on the phone with the Royal Caribbean Rep, she asked about a cancellation number, the Rep said that the FCC would be applied to the original reservation number with no addition cancellation number. I checked my online Royal Caribbean online account, this cruse is still list under my Upcoming Cruises. When will this cruise no longer appear there? Link to comment Share on other sites More sharing options...
akcruz Posted March 13, 2020 #7 Share Posted March 13, 2020 28 minutes ago, stevea36 said: The amount of the FCC depends on where you are in the cancellation period. The amount that you would normal lose as a penalty for cancelling (25, 50, 75, 100% ) plus the $100 Non-Refundable Deposit will be the amount of the FCC. The non-penalty amount and the port taxes and fees will be refunded to your credit card. I am pretty sure the rules changed in just the past day or 2 so that it is all FCC now including the non penalty amount. Guess too many were cancelling. Link to comment Share on other sites More sharing options...
Florida Glamazon Posted March 13, 2020 #8 Share Posted March 13, 2020 Sadly I know the answer to the FCC% question. I just cancelled our April 25th cruise and we received 100% FCC, the 75%/25% is no longer an option. We are hoping that our November sailing on Harmony will be a much better situation. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now