holidaylover10 Posted October 9, 2020 #251 Share Posted October 9, 2020 I have now been waiting 120 days for refund, travel agent just keeps saying to be patient, but to be honest my patience is waring thin. Not sure where to go with this now. Link to comment Share on other sites More sharing options...
ChucktownSteve Posted October 9, 2020 #252 Share Posted October 9, 2020 I feel very fortunate. I cancelled our June '21 cruise but it only took six days for the deposit refund to hit our credit card. Guess they caught up with the demand? Link to comment Share on other sites More sharing options...
wrk2cruise Posted October 9, 2020 #253 Share Posted October 9, 2020 Deposit only refunds seem to come through much faster similar timeframe to pre-pandemic. Refunds for the suspended cruises take much longer. Link to comment Share on other sites More sharing options...
Safety Squirrel Posted October 10, 2020 #254 Share Posted October 10, 2020 Recently cancelled B2B cruises in January//February 2021 (including the Mardi Gras cruise). I had paid the refundable deposits. Celebrity rep told TA it would take 4-5 weeks. THREE days later - deposits were credited back to credit card. Was very surprised. Not sure when I will cruise again. Link to comment Share on other sites More sharing options...
rakes5 Posted October 12, 2020 #255 Share Posted October 12, 2020 Cancelled our Jan 4 2021 Reflection cruise before final payment on Sept 30th, and received the deposit refund, and Premium Beverage upgrade refund to our credit card on Oct 6th, just seven days later. Quite surprised, but only $82 total refund, because our deposit was only $50, and the beverage upgrade was only $32, (used OBC for part of the cost), so not a lot of money to be refunded. Link to comment Share on other sites More sharing options...
holidaylover10 Posted November 12, 2020 #256 Share Posted November 12, 2020 Has anybody else been waiting 5 months for a refund in UK? I had paid in full and the cruise was cancelled in June. Has anyone else experienced this long a wait. I have told the travel agent this isn't acceptable but they keep fobbing me off. Link to comment Share on other sites More sharing options...
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