Future Cruise Certificate

[andymattmom]

We cancelled our 5/2020 cruise on 3/10/2020. At that time it was only a FCC for cost of cruise. We rebooked but have not received FCC. Is it reasonable to ask for the 125% FCC credit they are now offering as our cruise was cancelled? Or is that something MSC would not do? 

[Até]

The wording from the US website seems to indicate you can get the 125% retroactively.

 

NEW DATES & INFORMATION:

All cruises have been canceled from March 14 - May 29

Impacted guests who previously opted in to our MSC Cruise Assurance program for a 100% FCC are now eligible for the higher 125% FCC. If you have been impacted by the canceled cruises from March 14 - May 29 and previously submitted a request through MSC Cruise Assurance, YOU MUST CLICK ONE OF THE LINKS BELOW AND FILL OUT THE FORM TO MAKE YOUR CHANGES:

 

https://www.msccruisesusa.com/en-us/Cruise-Changes-COVID19.aspx

[dexddd]

Yea, I too have seen retro change on amount on US site.