cellfree Posted April 3, 2020 #1 Share Posted April 3, 2020 It’s not a simple process for PVPs - thankful for good ones. 1) Two days ago notified of cancelled cruise - had deposited $600 - final payment not yet due. 2) Emailed PVP and she responded asking me what my choice was - I chose $600 FCC and $600 OBC. 3) Did research for two days - what cruise should I choose? - decided on one and communicated it to PVP. 4) She completed necessary documents on my behalf and this is my bottom line: $200 of my $600 is available immediately towards my deposit I had to add $50 towards the $250 deposit the additional $400 will take about a week to appear on my Cabin Confirmation the $100 OBC that is part of current promo shows up immediately the $600 OBC as a result of cancelled cruise will show up eventually Hopefully this is helpful to some. Even the PVPs have “hoops” to jump through with the system. 2 Link to comment Share on other sites More sharing options...
Rare Banditswife Posted April 3, 2020 #2 Share Posted April 3, 2020 Yes the PVPs are very busy trying to get all these cancelled cruises sorted out. We opted for a full refund, but it appears the refunds will be slow in coming in. 1 Link to comment Share on other sites More sharing options...
bury me at sea Posted April 3, 2020 #3 Share Posted April 3, 2020 cellfre, glad you had a good experience. My PVP also made it painfree and simple. My September cruise was booked with a TA of long standing. He too is taking time for all of my what if questions. This is one situation where for me at least it's good to have knowledgeable people to talk with rather than trying to do it on my own. 1 Link to comment Share on other sites More sharing options...
canes20 Posted April 4, 2020 #4 Share Posted April 4, 2020 Our PVP also took care of everything. Moved everything that was already paid and got all the obc applied. Glad to have him. 1 Link to comment Share on other sites More sharing options...
minnieiowa Posted April 4, 2020 #5 Share Posted April 4, 2020 We world with a TA also. Our cruise was canceled on a Tuesday and we took the FCC with $600 obc. Booked a new cruise last night for January and as of this afternoon all our money and the obc is already on my new cruise so thankful for a great TA 1 Link to comment Share on other sites More sharing options...
sanmarcosman Posted April 4, 2020 #6 Share Posted April 4, 2020 32 minutes ago, minnieiowa said: We world with a TA also. Our cruise was canceled on a Tuesday and we took the FCC with $600 obc. Booked a new cruise last night for January and as of this afternoon all our money and the obc is already on my new cruise so thankful for a great TA Is your TA a Carnival PVP? Link to comment Share on other sites More sharing options...
pjhootch Posted April 4, 2020 #7 Share Posted April 4, 2020 I had always just booked online instead of using my PVP, until this mess started. Twice since March 10th he has made my life simple by coordinating FCC for 5 people in two cabins being transferred to a new booking without losing money or needing to put down a new deposit. I would be a frustrated mess without him. 2 Link to comment Share on other sites More sharing options...
minnieiowa Posted April 5, 2020 #8 Share Posted April 5, 2020 On 4/3/2020 at 9:11 PM, sanmarcosman said: Is your TA a Carnival PVP? No he has his own cruise agency. We used to book through a Pvp until we discovered his company Link to comment Share on other sites More sharing options...
footballmom68 Posted April 6, 2020 #9 Share Posted April 6, 2020 I love my PVP. I have two cruises booked in 2021 and a cancelled Legend cruise this fall. I was able to apply my FCC (which frankly was only a deposit) and $600 OBC to one of my existing cruises, as well as a currently offered lower cabin rate too. Can't wait to cruise in 2021! Link to comment Share on other sites More sharing options...
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