How to receive Seabourn emails

[wesport]

All of a sudden I stopped receiving the emails from Seabourn. When I go to my preferences, it was now set to opt out. Not sure how that happened. For the life of me I cannot reset it to receive emails. When I reset it to receive emails , It does nothing. I have tried Chrome, Edge, and on my ipad and iphone. Any ideas?

[Heather White]

I wonder if they're working on the website. I cannot even get to My Preferences.

I log in and come to three main headings, My Profile, My Bookings, My Cruise History.

I guessed I'd find My Preferences under My Profile, but it isn't listed.

[wesport]

46 minutes ago, Heather White said:

I wonder if they're working on the website. I cannot even get to My Preferences.

I log in and come to three main headings, My Profile, My Bookings, My Cruise History.

I guessed I'd find My Preferences under My Profile, but it isn't listed.

Seabourn/HAL website is really bad. 

[Flamin_June]

2 hours ago, Heather White said:

I wonder if they're working on the website. I cannot even get to My Preferences.

I log in and come to three main headings, My Profile, My Bookings, My Cruise History.

I guessed I'd find My Preferences under My Profile, but it isn't listed.

Also having this problem, for last several days, and no emails either. It is nice to have a break from the usual deluge, but there have been a few important announcements, fortunately posted on here.

[jjs217]

4 hours ago, Heather White said:

I wonder if they're working on the website. I cannot even get to My Preferences.

I log in and come to three main headings, My Profile, My Bookings, My Cruise History.

I guessed I'd find My Preferences under My Profile, but it isn't listed.

It says they are "experiencing system issues" and to try again later.  At one time that little glitch wouldn't have made me think twice.  Now when that happens, I think the worse.................more cancellations?  Please NO!

[MightyQuinn]

On 7/6/2020 at 4:22 AM, Heather White said:

I wonder if they're working on the website. I cannot even get to My Preferences.

I log in and come to three main headings, My Profile, My Bookings, My Cruise History.

I guessed I'd find My Preferences under My Profile, but it isn't listed.

 

I wasn't even able to get to My Account for several days.  I could log in with my email and password but then I couldn't go anywhere.  Well today I got past the log in but when I clicked My Profile, the entire screen switched language to Dutch!  Now I couldn't understand a single word so it didn't matter that I was still unable to navigate.  To log out, I needed google to translate which header to click. 

[Flamin_June]

It seems Mr Leibowitz is going to have his work cut out.

 

quoting jenidalas:

In short, a CSO has a high level of familiarity and experience in many functional areas (which sometimes comes from years of management co suiting for a specific industry) and is charged with driving organizational change from the top down and ensuring that strategic plan execution is at the forefront of every decision.

 

The CSO should be the person in the room that prevents other executives from making rash or whimsical decisions that take focus or resources away from the goal at hand.

[rallydave]

Had the same issues trying to modify my preferences that had been made incorrectly for me by Seabourn.  Sent a note to the Seabourn Club what I wanted the preferences to be and got a response in less than a week that the preferences had been corrected.  Checked on line and preferences were now correct.

[wesport]

On 7/11/2020 at 9:18 AM, rallydave said:

Had the same issues trying to modify my preferences that had been made incorrectly for me by Seabourn.  Sent a note to the Seabourn Club what I wanted the preferences to be and got a response in less than a week that the preferences had been corrected.  Checked on line and preferences were now correct.

So I emailed the club. Three days later my preferences were corrected. Then today, all links say opted out. I corrected the preferences, and to my surprise, it worked. HAL and Seabourn need to improve there web platform.