twinklles Posted July 9, 2020 #1 Share Posted July 9, 2020 Seabourn took 78 days to refund $25,000, Crystal is still holding $8000 (fortunately we hadn't paid the balance yet). They hope to make the refund in 100 days. Silversea was also similarly bad (we didn't have a Silversea booking but have sailed with them several times--we had friends who relayed their experience with Silversea refunds). Oh, they made excuses about how busy they are. Somehow, Delta has been able to refund a total of $16,500 for several flights with no delay at all. I am guessing that Delta is pretty busy also. I am just not feeling like handing over 10s of Thousands of dollars months in advance to outfits that treat their customers in this manner. My only conclusion is that you just can't trust the cruise lines. Link to comment Share on other sites More sharing options...
CruisingAlong4Now Posted July 19, 2020 #2 Share Posted July 19, 2020 So Seabourn didn't return your money? I'm confused on why you feel you can't trust them? Did they return your money? Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 27, 2020 #3 Share Posted July 27, 2020 These are very difficult Times for people and companies throughout the world. We need some understanding and compassion. However, if you no longer wish to cruise, that is your decision. Link to comment Share on other sites More sharing options...
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